“I’ve been using this service for years to keep in touch with my friends and family. This company has always made that possible for me. I definitely recommend it, especially if you have family in othe... See more
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See what reviewers are saying
Recharge in seconds and seamless use. I couldn't ask for better. It saves me a trip to the store to get the physical cards, which means a lot to me during this pandemic period, since the least I go ou... See more
How to say 🤔 ..... i have been outside for years, it has always been a hassle to send credit to my parents, brother and sisters phone. One day, I said to myself, I'm going to go see on Google, I wrot... See more
I hadn’t used Salut Haiti in ages, prior to using it yesterday. I have noticed some minor changes, which improve the site way of using it. I promise to keeping my thoughts to myself.
Company details
About SalutHaiti.com
Written by the company
Founded in 2008, SalutHaiti.com is a website dedicated to help Haitian people living abroad keep a close relationship with their loved ones back home in Haiti. The services SalutHaiti.com offers range from voice credit to mobile recharges.
For more info, visit:
Written by the company
- 24/7 Customer Service
Send credit to Haiti mobiles in 3 easy steps
SalutHaiti - official top-notch service
Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join SalutHaiti.com and top up now!
- Trustworthy & secure
- Fabulously easy to use
- 10+ years of excellence
- 24/7 Customer Support
- Instant recharge on the go
- Mobile credit at your fingertips
Contact info
4780 Ashford Dunwoody Rd, Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@saluthaiti.com
- saluthaiti.com
4.6
Excellent
617 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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I've been using SaluHaiti for the pass…
I've been using SaluHaiti for the pass 9 years. I love it!!
19 December 2020
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I'm still waiting for a response to my…
I'm still waiting for a response to my letter asking to credit my last purchase to my new phone number as the one I made the purchase for has been deactivated by the provider.
24 November 2020
Reply from SalutHaiti.com
Hello Rigaud!
Checking our logs we could see that our Support Team has replied to your initial query in 30 minutes. They have been in contact with the operator regarding your recharge, which was confirmed as successful. The results of the investigation were also forwarded to you by email. Please make sure you also check the Spam folder.
For any questions, our Support Team is available 24/7: https://saluthaiti.com/contact
Thank you for your collaboration!
How to say 🤔 ....
How to say 🤔 ..... i have been outside for years, it has always been a hassle to send credit to my parents, brother and sisters phone. One day, I said to myself, I'm going to go see on Google, I wrote SEND CREDIT IN HAITI, I had plenty of choices but I chose SALUTHAITI, it was a very good choice that I have renewed several times😘 ... Speed, efficiency and value for money, nothing to complain about 👏🏾👏🏾👏🏾👏🏾👏🏾
24 November 2020
I ordered last night it's not delivered…
I ordered last night it's not delivered and you take the money I don't know who's responsible
10 November 2020
Reply from SalutHaiti.com
Hi Michael,
We've looked into our system, and your order has a successful status. Yet, we'll go the extra mile to investigate your recharge with the local operator. We'll be back with updates by email.
Your service is low quality
It seems more and more that call placed through your service get low priority on the network. Your bandwith is terrible because I routinely get other calls to interfere with mine. In comparison if I place calls through my carrier directly the are clear and I do not most of the time get voice mail.
24 October 2020
Reply from SalutHaiti.com
Hi Hendrik,
We've checked and the lines are woking fine at the moment. It is possible that it was a temporary issue with the number or the local provider. In case it happens again, we'd recommend you:
-Get in touch with us directly to be able to investigate immediately: https://saluthaiti.com/contact
-OR star rate your call in your account history; 1 o2 means poor connection, and that will trigger strategic changes on your settings.
Meanwhile, we'll reach you by phone for more details. Thank you for your trust!
Great Service
The service is great and if I had to change one thing and that would be to lower the prices during COBID-19, to help alleviate some of the financial difficulties. Besides that, continue to provide great service.
23 October 2020
I bought a plan for $10.00 to top up a…
I bought a plan for $10.00 to top up a line in Haiti. Unfortunately the receiver never receive the top up. I tried to contact someone, Unfortunately, there is no one to reach. It was very disappointing.
13 October 2020
Reply from SalutHaiti.com
Hi Roland,
We had a chance to check the situation and we have sent you a reference number for the transaction that has been confirmed as Successful in our system. Yet, we have also opened an investigation for you just to double check the local operator's data on your case.
If you want to reach the local operator too, you can also get their number from the online invoice you have in your account with us; you should use the reference number we've sent you.
Also, we couldn't identify any interaction with our Support team. Please call us at the phone numbers displayed on the website: https://saluthaiti.com/contact
or use the email option available.
Thank you for your understanding, and please check your email for more details and the reference number we've been telling you about.
Very good service
12 October 2020
Freddy no relation
12 October 2020
Thank you for your services.proud of you
12 October 2020
love saluthaiti
25 September 2020
Unprompted review
Great experience
21 September 2020
Unprompted review
Great job of you guys
20 September 2020
Unprompted review
GREAT SERVICES
12 September 2020
Unprompted review
I have a big a problem with you guy I…
I have a big a problem with you guy I bought 20 dollars minut the receiver Never get it .
28 August 2020
Unprompted review
Reply from SalutHaiti.com
Hi Roody,
We checked your account and noticed that our agents actually replied to your email. If you didn't read it, please also check the Spam folder. The reference number for your successful transaction was included in the email. Please use that reference number to check with your local operator.
Also, we are opening an investigation for you to double check what happened. Case number 11848589.
Keep in touch and thank you for opening up the topic.
I love the service and you always doing…
I love the service and you always doing wonderful job
16 August 2020
Unprompted review
Excellent Service!
9 August 2020
Unprompted review
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