While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Salty Drop is a smart subscription service powered by an advanced Wi-Fi salt level sensor, professionally installed by a Salty Drop technician. Our sensor monitors your brine tank, sending low salt alerts and real-time updates to your phone, so you’re always in the know. Paired with our automatic salt delivery service, you’ll never have to worry about running out of salt again.
Park City, United States
2.5
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Company now Defunct, still billing????
They missed 2 months of deliveries. I texted them asking what was up, no response.
I then stated I needed to cancel. Luckily I lost my CC and got it replaced. Just got a notification they are still trying to bill me.
For about the first 8-10 months everything seemed to be going smooth, then appointments started getting rescheduled or canceled do to supply issues. We were charged our 12th monthly service that he had to cancel. We reached out couldn’t get rescheduled so we decided to cancel our service. When we reached out to cancel he said the he understood and that he would get our service canceled. He even said that would refund us for that service that never happened & would still come perform the service. That was on March 17,2026. Here it is, May 8,2026, not only did that service never happen, we never got that refund, we got charged for an April service & got charged again, today, for a May service. I have disputed all of them with our bank. We tried numerous times to contact him leaving voicemails & sending text messages with absolutely no response. We definitely would NOT recommend this business, if we could have 0 stars we would have!!
I never received my March salt delivery. I sent several texts, emails and calls (leaving a VM) trying to resolve the issue, or get some kind of update of which I never got any response. The delivery was for march 19th, and today is april 8th. This should be enough time to get in touch with me and let me know if something is wrong. At this point I will need to refut the charges. The email address within the agreement is now defunct and gives an error when you try to email. At this point I think this company has went kaput as the facebook posts are stating the same things (lack of response, countinued charges, no deliveries). Also, when I try to call I am immediately immeidately sent to VM so it appears I have been blocked.
If could put a -1 I would. This company seems to dishonest and scammy. They bill your CC before delivery. The do not have a phone number to call is you have any issues. They do have a text number which they never respond to. Last month I find a dispute with my CC company. I would like to cancel, these is no way to cancel.
I had to ultimately cancel my CC, as one would know is major hassle.
This is one of the best subscriptions I have - I love not having to try and remember to fill up my salt tank anymore or struggle with the heavy bags!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
