The quality of the product is excellent. Only the delivery process did'nt go well. It took 14 days instead of the 3-5 days promised. When I complained about this the service from Salty Crew was very g... See more
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About Salty Crew Europe
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SALTY CREW
Inspired by, obsessed with, and drawn to the sea. Captivated by its adventures, its thrills, as well as its calm and beauty.
For the seafaring, the wax sharing, the grommets, young and old.
For the tried and true, who’ve paid their dues, for those who Find Refuge in the Sea.
We've got you covered with plenty of jackets, sweatshirts, t-shirts, boardshorts, and many accessories like beanies, hats, socks and more! Whether you like to surf, fish, dive or just chill out, there is a nice piece for your salty soul.
Contact info
438 avenue de Pascouaou, 40150, Soorts-Hossegor, France
- eu.customers@salty-crew.com
- salty-crew.eu
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Low quality T shirts
Low quality T shirts, incorrect size service pants, not matching size indication
Purchased a t-shirt and hoodie as a gift
The quality of the t-shirt and hoodie is really great, as is the print design and quality.
With the package in the new system was…
With the package in the new system was complicated to became the post, the first time was gone returned. I am not always here, and was complicated to organice the retirement. I tried similar items of the firt time to buy, but I don't founded absolutely the same
I have been waiting for my package for…
I have been waiting for my package for three weeks now, and it still hasn’t arrived. Could you please check the status of my shipment and let me know when I can expect it to be delivered?
Delivery time and follow up
I ordered one cap and one tshirt from 07.23 and I still haven’t receive yet.
Chronopost doesn’t help.
I called three time for no action since the package arrived at ST LAURENT DU VAR CHRONOPOST site on 07.28.
That’s not possible in 2026. I receive tons of orders everyday without any problem by the way.
Difficulty to exchange products.
Difficulty to exchange products.
The sizes are not equivalent from t-shirts to other tops and I had to pay 8€ to send back two items too big even if the price was around 80€
I had difficulty to find the shirts I…
I had difficulty to find the shirts I was looking for. A material filter would be cool.
Thx.
No reply/correspondence when wanting to…
No reply/correspondence when wanting to make a Return.
Poor quality and poor customer service
The bathing trucks we ordered were such poor quality and the fit was bizarre - way too large in the waist and tight in the hips. Very disappointing and so expensive (70+ dollars)!! And then when we tried to return, it forced us to accept a store credit even though we were returning within 30 days of receipt. Complete waste of money because we certainly shall not order anything more from this company
Everything ok!!!!
Delivery problem
I had problems with the delivery and they solved the problem perfectly. Very good customer service!
Extremely fast delivery this time)
Great product and great shopping…
Great product and great shopping experience. Delivery was a breeze
The quality of the product and the servive is excellent
The quality of the product is excellent. Only the delivery process did'nt go well. It took 14 days instead of the 3-5 days promised. When I complained about this the service from Salty Crew was very good.
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