Salt of the Earth Reviews 14

TrustScore 3.5 out of 5

3.5

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Company details

  1. Cosmetics Industry
  2. Cosmetic Products Manufacturer

Written by the company

Salt of the Earth is a family-owned UK personal care brand with over 30 years’ experience creating award-winning natural deodorants - proudly made in Hampshire. What started in 1993 with a single crystal deodorant, has grown into one of the widest ranges of natural deodorant formats available today. We’re proud that our products are certified COSMOS Natural by the Soil Association, meaning they meet strict standards for natural ingredient sourcing and responsible manufacturing. We’re also approved by The Vegan Society and certified cruelty-free under the Leaping Bunny programme - widely recognised as the gold standard for cruelty-free certification. From crystal deodorants and refillable natural body spray options to roll-ons, sticks and balms, we make deodorant designed to suit real life. From busy mornings, gym bags, travel (yes, including handy 100ml deodorant sizes), and everything in between. Our formulations are made using 100% natural origin ingredients and help neutralise body odour. Sustainable innovations have been part of our journey from the start. We introduced refillable deodorant options back in 2013, helping customers reduce single-use packaging while enjoying their favourite fragrances. We continue to improve our packaging and formulations through careful innovation. Salt of the Earth has been recognised for excellence in both innovation and international reach. In 2025 we were honoured with The King’s Award for Enterprise (International Trade) - a rare and prestigious accolade that highlights our global impact and export success. Our range includes a wide variety of formats: from natural crystal deodorants and refillable spray and roll-on deodorants, to balms and sticks. Natural deodorant made for everyone, that suits different lifestyles, preferences and goals. Refills and plastic-free options allow conscious consumers to minimise waste and reduce reliance on single-use packaging, underlining our long-standing commitment to environmental responsibility. Our products are widely stocked in health stores, pharmacies and major retailers, as well as online, making natural personal care easier to access than ever.


Contact info

3.5

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I’m really disappointed with the Amber…

I’m really disappointed with the Amber & Sandalwood roll-on. After at most one hour, I smell like sweat, and I'm not a person who sweats a lot. Given the premium price point, I expected a high-performing formula, but it unfortunately fell short of even basic expectations. Honestly, I’ve had better results with simple homemade natural deodorants. I won’t be purchasing this again; it just doesn't justify the cost.

6 April 2026
Unprompted review
Salt of the Earth logo

Reply from Salt of the Earth

Hi Robert,

We're so sorry to hear you haven't found our deodorant effective and would love to help resolve this! Please reach out to us on hello@saltoftheearthnatural.com.

We will do everything we can to address your concerns and help you have a much better experience moving forward.

Thank you for honest feedback.

Salt of the Earth

Rated 5 out of 5 stars

Great customer service

Without any doubt Crystal Spring’s customer service is the best I’ve ever spoken to. Lynda was professional, incredibly kind, helpful and speedy to resolve the issue. Thank you

20 March 2026
Unprompted review
Salt of the Earth logo

Reply from Salt of the Earth

Thank you for taking the time to leave such a lovely review 💙
Your support truly means a lot to our family-run team!

Rated 5 out of 5 stars

Very happy customer

I love this product so much!! It is very effective and I am an incredibly happy customer. I used the Salt of Earth salt block deodorant years and recently changed to a refillable spray on deodorant. My husband and my mom use Salt of the Earth deodorant aswell as a number of friends I have turned on to this fantastic product. I adore the fact it is refillable too which saves money and time. Thanks Salt of the Earth!!

2 March 2026
Unprompted review
Salt of the Earth logo

Reply from Salt of the Earth

That's great to hear Clare! Thank you for such a wonderful review and taking the time to support an independent business ✨💙

Rated 5 out of 5 stars

I had a slight issue (very rare as I…

I had a slight issue (very rare as I frequently buy the deodorant sticks)
Was dealt with fairly and quickly
These are great products and customer service is very good

20 February 2026
Unprompted review
Salt of the Earth logo

Reply from Salt of the Earth

Thank you so much for your lovely review! 🌿

We’re thrilled to hear you had a great experience, it truly means a lot to our small, family-run team.

Thanks again for taking the time to share your feedback and support us 💙

Rated 5 out of 5 stars

I’ve been using these deodorants for…


I’ve been using these deodorants for years but never dealt with them directly. I have to say I am really impressed with Salt of the Earth! I was disappointed to discover my parcel was lost in the post and their customer service was excellent, quick to respond, friendly, and they resent my order without any hassle. Things like this happen, but they handled it brilliantly. Would definitely order again!

12 December 2025
Unprompted review
Salt of the Earth logo

Reply from Salt of the Earth

Thank you so much for your lovely review! 🌿

We’re thrilled to hear you had a great experience, it truly means a lot to our small, family-run team.

Thanks again for taking the time to share your feedback and support us 💙

Rated 5 out of 5 stars

Salt of the Earth is great

Deodorants work really well all day, I wouldn't use anything else now. Also doesn't stain my clothes, one bottle lasts ages and it's kinder to the environment.

17 December 2025
Unprompted review
Salt of the Earth logo

Reply from Salt of the Earth

Thank you so much for your lovely review! 🌿

We’re thrilled to hear you had a great experience, it truly means a lot to our small, family-run team.

Thanks again for taking the time to share your feedback and support us 💙

Rated 1 out of 5 stars

Another company that doesn’t understand GDPR

I made a purchase from their website and guess what happened? I started receiving spam emails from their mailing list. Funny thing is I made a point to ensure that I did not opt in to sign up to their mailing list. I don’t need mailing list emails in my life.

Salt of the Earth are a B Corp — they should know better. The practice of automatically signing someone up to a mailing list without their consent is illegal, in breach of GDPR. Sort it out.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Human Haters

They have fake unsubscribe links in their emails. Customer service don't respond to any emails.

The products are too expensive for what they are. They know this and therefore have no intention to retain customers with good service and instead just try to exist on impulse purchases.

Terrible terrible terrible.

Avoid.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Ordered two items from Salt of the Earth and waited patiently. The delivery time window expired and my items did not arrive. Contacted customer service who apologised and passed my email to another department - who were closed.

Salt of the Earth took my money but did not send my order and laughed in my face. Will never purchase a Salt of the Earth product again.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

My reliable go-to

I have shopped here a few times. I was in need of new deodorant that worked for me but was also less harmful to the environment. I tried one of their spray on deodorants and I haven't used anything else since, and I've only bought two of their 500ml refill bottles in the last 1.5 years since I bought my first regular 100ml bottles.

31 July 2025
Unprompted review
Rated 2 out of 5 stars

Neroli & Orange Blossom Natural Deodorant Stick - Use or Refill

I tried to leave a review for
Neroli & Orange Blossom Natural Deodorant Stick - Use or Refill on the official website at 2 stars, but it got flagged to Salt Of The Earth who reached out to me via email, but they didn’t actually publish my review! My concern was that this doesn’t score 100%, or excellent on the Yuka app… it comes out at 58/100… it’s not cheap and for the price should be better!!! I’m not prepared to buy again as my health comes first. I found another deodorant that came up as excellent so have switched to that. Please do better!
Their response advised that this is certified 100% COSMOS Natural by the Soil Association which ensures that no controversial chemicals are used in their products. They advised me that Yuka assesses products based on their ingredients and their impact on health… which was exactly my concern … my health! I’m not saying Yuka is right all of the time but it gives me an indication of the ingredients in products and I’m cleaning up my health. Both food and hygiene products are full of nasties and I don’t really know how these companies get away with it (not necessarily Salt of The Earth) but this is people’s health we’re talking about. As a cancer survivor I take this very seriously.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Spray deodorant

Spray deodorant! love love love it! Bought two for the scents, oud and bergamot & amber and sandalwood, oh my both so nice. Love that they are eco friendly and have refill options. No white marks on my clothes and no harsh chemicals, my skin doesn't rash up like with other deodorants. Thank you

8 July 2025
Unprompted review
Rated 5 out of 5 stars

It works

Have tried several natural deodorants, but found they didn’t really work. This one is effective. And refills are available. Perfect!

25 July 2024
Unprompted review

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