Same issues as everyone. Used these guys for the last three years and everything was fine, this year when I ordered same thing product didn't arrive, called they said there was a problem with the lab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve gotten two prescription lens inserts into frames I supplied, including a pair of Oakleys two plus years ago, and the service was decent. Three weeks ago I sent the Oakleys in for a new prescripti... See more
I'D LIKE TO THANK SALT LAKE OPTICS, FOR PROVIDING A PHEONAMAL LENS HD RED MIRROR PROGRESSIVE SUNGLASSES..I'VE BEEN A LOYAL CUSTOMER ,AND WILL CONTINUE..I DO 1000 YARDS LONG RANGE SHOOTING ,THEIR LENSE... See more
Tried glasses for first time today. Salt City Optics people were very good, but disappointed with the way Oakley does their prescription sunglasses. I guess they do all progressive lens. Bought thes... See more
Company replied
Contact info
150 West Commonwealth Ave, 84115, Salt Lake City
- 888-507-1230
- customerservice@saltcityoptics.com
- saltcityoptics.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful and helpful staff.
Super simple and easy dealing with this company. They keep you in the loop on everything that's going on.
Best company to deal with in regards to sports perscription glasses

Reply from Salt City Optics
Awesome service, very knowledgable
I couldn't have had a better experience. From my initial contact by phone to the Follow up emails to order and delivery - top notch!

Reply from Salt City Optics
Excellent service! Excellent glasses!
You guys helped me when everyone else told me I couldn't get a pair of prescription Oakleys. Your service was excellent, and I got the glasses much faster than I expected. The glasses themselves are AWESOME!!!!!!!!! I needed something for running, biking, and softball, and these totally fit the bill. Keep up the great work!

Reply from Salt City Optics
Very good service.
Oakley Lenses
I was very happy with the entire process of replacing lenses for my Oakley sunglasses.

Reply from Salt City Optics
Easy, Professional Process
My ordering process was easy and simple. Thank you for the professional service!

Reply from Salt City Optics
Great service and products
Going to use them for all my glasses going forward

Reply from Salt City Optics
Love My Smith
Love my selection, the service and the time to receive the glasses.

Reply from Salt City Optics
Happy Customer!
Travis was very helpful and quick to respond when I submitted my prescription and order for a set of Smith sunglasses. He helped me understand the technical limitations regarding my prescription and offered options that would fit my needs and the fishing environments where I'd be using them. I'm incredibly happy with the glasses, the fit, and the quality. I would definitely order from Salt City Optics again.

Reply from Salt City Optics
Top Quality Products
Service is very good and personnel are responsive. Steve is very knowledgeable. Pricing is standard.
The product is good, but they didn't send me the right pair of sunglasses.
The product is good, but they didn't send me the right pair of sunglasses. And also beat around the Bush about it being the right pair. Obviously these are Brown and not mirrored, the ones I ordered were suppose to be Blue and mirrored. Finally they said they were making me a new pair than never responded after a month of them not showing up. I will be choosing an other company when these break.
Pleasantly Surprised
I was pleasantly surprised by this company. Was a little skeptical when my order was taking longer than expected, and even though I kept calling to check status, they were very patient and polite with me. Well, order came and I did not care for the glasses at all. They graciously agreed to accept the return, and worked with me as best they could over the phone, to find a new pair. Will definitely be ordering again from them in the future!
Great online buying experience!
Easy to order, prompt service, exactly what I wanted. Will definitely use Salt City optics again!
Excellent lenses
Ordered Oakley prescription lenses, they came within the time frame posted on their website and as requested. No problems at all. Thinking of now ordering progressive lenses for every day use.
Great service, very helpful, but prescription isn't quite right.
The Team Member who helped me design my prescription sunglasses was outstanding. I really appreciated his knowledge and ability to navigate through the lens choices which best suited my needs. The sunglasses took a little longer to arrive (3 weeks) than I expected, but they were packaged well and in great shape. When they arrived, I noticed some discrepancy between the prescription in my sunglasses and my everyday glasses, but I thought my eyes just needed to adjust. The color and clarity was otherwise excellent. Unfortunately, I wore them very little during the first month (arrived at work in the dark and left in the dark), so it was my fault for not returning the sunglasses during 30-day return period. I still like the frames, but my eyes cannot adjust to the differences in the prescriptions and I need to see if we can correct the problem. Overall, a very good experience with Salt City Optics.
Genuine products, great prices and fast turnaround time!
I've made two purchases in the past and both were handled quickly and professionally. I have no reason to buy anywhere else. They've earned my business. Thanks guys!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







