I'm pretty impressed
I'm pretty impressed. I ordered yesterday and the products arrived today, nicely packaged and with a lovely free gift.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Experience a new way to navigate through a wide range of Salon Trusted hair care and beauty products! Use TRUST15 for 15% off your first order
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm pretty impressed. I ordered yesterday and the products arrived today, nicely packaged and with a lovely free gift.
Ordered yesterday - arrived today! What service!! And a free gift of mini shampoo and conditioner!! Perfect! I’m already planning my next order and I’m going to use the generous 15% off code!! Great company!!
I placed my order on Monday morning, by Wednesday afternoon it was already delivered! It was nicely packaged and I also received a generous free gift with my order!
Honestly, what a service! Thank you, guys! Keep it going!
Superb service, great price, very quick delivery , packaging brilliant. Plus discount on next order. Have been buying from them for a few years and always impressed.
I ordered for the first time yesterday, excellent prices. I received my order this morning, less than 24hrs. Excellent service, excellent products will definitely recommend. Thank you
Ordered late afternoon arrived next day by DPD.
Two 1L bottles of matrix bundle for the price of two small anywhere else,couldn’t be beaten on price.
Will be using from now on.
After getting stunning pictures of the bespoke furniture, to then getting let down with the dates, to the final product being nothing like what my daughter in law ordered to then being left thousands of pounds out of pocket with no furniture. Shocking customer service and no full refund. Avoid at all costs!!!!!!
Lovely products, great colour and impeccable delivery with beautifully packed products, thankyou.
the products are of high quality and I am satisfied with my purchase, I am a regular customer
Ordered Sunday and arrived Monday midday - saved a tired mum with a dry shampoo habit 😂
Recently ordered two hair products from them which were both well priced and have just been quickly received. So will definitely reorder from them again.
DPD DRIVER DEMANDED I OPEN MY FRONT DOOR EARLIER TODAY TO TAKE PHOTO I DID SO 3 TIMES UNDER DURESS HE TOOK A PHOTO EACH TIME AND THEN RAN OFF WITH MY ORDER! I HAVE REQUESTED A REFUND BY TOMORROW OR I AM TAKING LEGAL ACTION!
I was looking for a specific conditioner that I couldn't find anywhere anymore apart from places with expensive delivery which I did not want to pay for one product. Found it well priced at Salon Trusted and they offer free delivery at a low spend. Item was dispatch literally within minutes and arrived the next day with DPD, and I didn't even pay for next day delivery. I ordered a couple of other items whilst browsing as they have a great range, and everything came very well packaged with each item individually wrapped in tissue paper with a sticker with the company logo. It is little things like this that make you see that the company is making an effort to make the shopping experience enjoyable and I really appreciate it. I will definitely be using Salon Trusted again, was even more efficient service than Amazon!
I recently purchased several reuseable face masks - the company price was very competitive.
The ordering process was easy, with clear format, and once order placed immediate feedback. Despatch and delivery was very quick with the company and their chosen carrier ( DHL) providing exemplary progress feedback to me - right to the hour to expect delivery ! All just one day after ordering.
The received parcel was robustly packed, with obvious care taken on internal wrapping. All in all an excellent experience and I will use this company again providing prices remain competitive !
Firs time I have ordered with salon trusted and really impressed with service excellent keep you informed and loved that they use recycled boxes would recommend 🌟
Poor customer service for refunds, no refund form and no real process for returns. They could not locate my return and never gave me back the money. It was only £15, but they care more about the pennies then valued customers. Such a shame in these difficult times.
I ordered goods on Friday 30 October and have not had confirmation email as said I would nor have I received my ordered items yet.
Sent emails but no reply. No number to call.
Worried company has disappeared.
I discovered Salon Trusted during lockdown and they have been a lifesaver! I’m very impressed by the quality of their hair and nail products and even more impressed that my items have always arrived within a few days and so beautifully packaged! Most definitely recommended!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.