Salon Gold has always been so helpful and fast to reply to my queries, making any adjustments and providing me with what I need. They are very friendly, and provide an affordable service with a vari... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve been using Salon Gold for my wife’s salon for the last few years, and the service has always been excellent. No issues at all — everything is straightforward, reliable, and competitively priced.... See more
Company replied
for over 30 years i have been with various insurance providers just before 2020 i changed over to salon gold, after couple of years went back to a old provider. i always had 2 providers business insur... See more
Company replied
I’ve been insured with salon gold for about the past 10years. Easy to renew policy and have details with online access. I’ve never had to make a claim and can’t vouch for that side, but that’s lucky... See more
Company replied
Company details
Written by the company
Salon Gold Insurance | Over 30 Years Experience | Helped Over 100,000 Businesses | Low Cost ✓ Instant Cover ✓ Full Public Liability / Malpractice✓
Contact info
Chancery House, St Nicholas Way, SM1 1JB, Sutton, United Kingdom
- 020 8655 0444
- info@salongold.co.uk
- salongold.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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A simple efficient process!
18 May 2026
Reply from Salon Gold
Thank you for your review. We’re really pleased to hear that you found the quotation process simple and efficient. Our aim is to make things as straightforward as possible, so it's great to know this came across.
If you need any assistance, then please don't hesitate to contact us.
Kind regards, Jackie
Easy and quick
Easy and quick I found the process very clear with all documentaions available. The insurance arrived very quickly after I applied. The best price with the most coherent instructions.
17 May 2026
Reply from Salon Gold
Hi Carolyn. Thank you for your feedback. We’re really pleased to hear that getting a quotation was easy and quick for you. That’s exactly the smooth experience we aim to deliver.
If you need any assistance, then just reach out and we'll be happy to help.
Kind regards, Jackie
It was very easy for me to log on and…
It was very easy for me to log on and renew my insurance, and get access to all the documents.
15 May 2026
Reply from Salon Gold
Hi Annette. Thank you for sharing your experience. We’re really pleased to hear that logging in, renewing your insurance, and accessing your documents was all so easy. That’s exactly the smooth, stress‑free process we aim to provide. We appreciate your feedback.
Kind regards, Jackie
fast and efficient
14 May 2026
Reply from Salon Gold
Thank you for taking the time to a leave a review. Its really appreciated.
We’re really glad you found the service to be fast and efficient. If you need anything else, feel free to get in touch.
Kind regards, Jackie
Helpful advisor on the phone…
Helpful advisor on the phone unfortunately I can’t remember her name.
8 May 2026
Reply from Salon Gold
Hi Michelle. Thank you for your review. We’re really pleased to hear that you found our advisor helpful over the phone. Even if you can’t remember her name, your feedback means a lot to the team. If you need anything further, feel free to get in touch.
Kind regards, Jackie
Reply from Salon Gold
Thank you for your review. We’re really pleased to hear that you found the process easy to navigate and that you’re happy with your policy. If you need anything further, feel free to get in touch.
Kind regards, Jackie
Reply from Salon Gold
Hi Emmie, thank you for your feedback, and renewing with us for another year.
If we can be of any assistance with your insurance requirements, then please don't hesitate to contact us.
Kind regards, Jackie
Very simple and you see your quote as…
Very simple and you see your quote as you tailor the insurance to your needs. Very straightforward.
4 May 2026
Reply from Salon Gold
Hi Hayley. Thank you for your great feedback. We’re really glad to hear you found the process simple and that being able to tailor your cover and see your quote instantly made things straightforward. Making insurance easy and transparent is exactly what we aim for.
If you ever need anything else, our team is always here to help.
Kind regards, Jackie
Reply from Salon Gold
Thank you so much for your review. We’re delighted to hear you’re really happy with the service. If you ever need anything or have questions about your cover, our team is always here to help.
Kind regards, Jackie
EASY TO ARRANGE & DEAL WITH
REALLY EASY TO REPURCHASE MY POLICY. ALWAYS BEEN HAPPY WITH THE SERVICE I HAVE RECEIVED.
8 May 2026
Reply from Salon Gold
Hi Nik. Thank you for your wonderful feedback. We’re delighted to hear that renewing your policy was really easy and that you’ve consistently been happy with the service you’ve received. We truly appreciate your loyalty and are always here if you need anything.
Kind regards, Jackie
So easy to renew on line.
7 May 2026
Reply from Salon Gold
Thank you for your review! We’re really glad to hear you found it easy to renew online. Making things quick and straightforward for you is exactly what we aim for.
If you ever need anything else, we’re here to help.
Kind regards, Jackie
Reply from Salon Gold
Hi Samantha. So glad to hear this! We work hard to keep the website simple and user‑friendly, and it’s great to know it made your experience a positive one.
If you ever need any assistance, then just reach out as we're here to help you.
Kind regards, Jackie
Reply from Salon Gold
Hi Shariba.
We really appreciate this feedback! It’s great to hear you’ve had consistently good experiences with us.
We’re always here to help.
Kind regards, Jackie
Reply from Salon Gold
Thanks for the great feedback. We’re pleased to hear the quotation process was straightforward and that you’re happy with your experience.
If you need to contact us, then please get in touch and we'll be happy to help.
Kind regards, Jackie
Great Service & Smooth Renewal
I have been with Salon Gold for a year and just renewed with them again. Everything was smooth including the communication leading up to the renewal. Spoke to them on the phone and the team were polite and helpful. Really happy with the service they provide.
5 May 2026
Reply from Salon Gold
Hi Nat. Thank you for your lovely review. We’re delighted to hear your renewal went smoothly and that our team were polite and helpful. We really appreciate you choosing to stay with us for another year.
If you need any assistance in the future, then we're here to help.
Kind regards, Jackie
Very easy to use and understand
29 April 2026
Reply from Salon Gold
Hi Sally. We appreciate your review. We’re delighted that you found our service easy to navigate and understand.
If you need any assistance with your insurance, then contact us as we're here to help.
Kind regards, Jackie
Reply from Salon Gold
Hi Lisa. Thank you for the great review. We’re really glad you found the process easy and the cover suited your needs. We appreciate you choosing us.
If you do have any insurance queries, then reach out and we'll be happy to assist you.
Kind regards, Jackie
Reply from Salon Gold
Hi Coriena. Thanks for taking the time to leave a review. It’s great to hear you’re very pleased with our service.
If you need any further assistance, then please contact us as we're here to help.
Kind regards, Jackie
Reply from Salon Gold
Thank you so much for your lovely review. We’re delighted to hear everything was just what you wanted and that the process felt quick and easy. We really appreciate your kind words.
If you need any assistance with your insurance, then please contact us as we're here to help.
Kind regards, Jackie
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