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3.9
Great
3 reviews
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Bad atmosphere
The lady at the front desk charged my card without consulting me and stared me down the entire time I was having my hair done. They're next door to a bar and that makes a difference in the way they treat people. I got covid and I will keep repeating my story for conservative people like myself.
11 August 2024
Unprompted review
I visited Tampa's Salon Halo for a very…
I visited Tampa's Salon Halo for a very expensive Keratin treatment. I was highly disappointed with their dishonest charging practices.
I scheduled this $300 service online, a credit card was needed to reserve the appointment, when submitting the request a credit card was needed in case of cancellation, where fees "could" be incurred if cancellation was late.
A few hours before my appointment $75 was charged to my credit card, as a "deposit", without my consent. I was emailed this was done.
After my keratin service was finished, no surprise, I expected those $75 would magically go away. They did, I was charged $66.68 for "overages", the receptionist described this as the products used on my hair, such as shampoo, conditioner, spray and oil to finish. I was told my stylist used a lot of products on me.
I have never been charged for "overages" before, ever! In any salon from NY to the UK. The services always include these "overages", otherwise the client should be given a choice if they would wash their hair and and pay for the shampoo and conditioner used.
Probably the most ridiculous and dishonest way to rack up the price that I have ever experienced in any hair salon.
It felt like i just stepped out of used car salesmen dealership.
What do you do in a situation like this, do you sit and argue the charges or pay and go your way.
Not great way to keep a client any client happy and returning. But also left me feeling disrespected, taken advantage of, instead of happy and satisfied with the money I had spent to pamper myself.
We all work hard to earn our money, and the service industry should be considerate when people are in their premises, to understand this.
20 May 2023
Unprompted review
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