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Review summary

Created with AI, based on recent reviews

Considering 356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and authentic products, highlighting the high quality of the snacks and the enjoyable tea selections. Many appreciate the thoughtful curation of items, often reflecting regional specialties and seasonal themes, making each box a unique experience. The informational booklets are frequently mentioned as a valuable addition, providing cultural context and details about the products. However, some customers expressed dissatisfaction with the company's subscription model, specifically regarding automatic renewals without clear notification. There were also occasional mentions of delivery issues, such as delayed shipments or items arriving damaged. A few people noted that some boxes contained fewer premium items or that the quantity of certain snacks was insufficient for sharing.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety. Customers praise the well-chosen, neatly... See more

Quality

Users describe positive interactions with quality, consistently praising the impeccable and high-quality... See more

Subscription

People report positive experiences with subscription. Many customers express delight and excitement for their... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and smooth delivery,... See more

User experience

Clients share positive opinions on user experience. Many customers express delight, highlighting the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Last week I received my second Sakura box, and what's inside is a super fun surprise. It includes a nice information booklet about all the products and how they're made, also information about Japane... See more

Rated 5 out of 5 stars

All these snacks were so authentic! I've been to japan multiple times before, and it always feels like opening a little box of home whenever my package arrives. The sweet potato theme in octobers box... See more

Rated 5 out of 5 stars

Amazingly quick service from Japan to UK, excellently packed. Really looking forward to trying the interesting curated items in this box. Some items will repeat memories from a recent Japan trip, othe... See more

Rated 5 out of 5 stars

We vacationed in Japan in November 25 and loved it! My husband for Christmas got me a 6 month subscription to Sakuraco. I have received the January and the February box so far. We have enjoyed all the... See more


Company details

  1. Japanese Confectionary Shop

Written by the company

Sakuraco brings you authentic, traditional, and artisan Japanese snacks every month. Get Japanese tea, sweets, and homegoodies in your Sakuraco box.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Everything looks delicious and is in…

Everything looks delicious and is in perfect shape. It's perfect. Unfortunately, I had to give it a 4 stars because it's missing the nutritional information sheet. As someone with food allergies, that paper is pretty important. Yes they have the book, but the book doesn't give the necessary information for the rarer allergies

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely a wonderful box

Absolutely a wonderful box the brochure steps you through the contents and showcases the key ingredients I can’t wait for the next box it’s just beautifully presented and put together just love it 😋

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Fun experience :)

It’s fun to discover different snacks from the box and the catalogue that comes with the box is helpful too! The delivery was also quick and smooth.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Delicious authentic traditional…

Delicious authentic traditional japanese sweets along with a specialist tea and kitchenware! What more could you ask for! The thoughtful guide provides information about the themes region and allergens for every item. 10/10 would recommend

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully curated

Extremely high quality items in the box, and I adore all the history and cultural context provided with every monthly shipment. It really feels like a personal touch, and is beautifully curated. Hope to be able to enjoy it for many years to come!

10 November 2025
Unprompted review
Rated 4 out of 5 stars

Its good

Had to pay more in toll than expected, but that isnt sakuracos fault, but still messed with the overall experience. The toll took a while, but once i got the package it was cute. I got a cool little cloth for my lunch box and lots of lovely snacks!!

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Best decision to get !🥰

I have for such a long time really wanted to try the box ! And wow now i am on my second month with the box and i just love everything about it, the products, the design and the all the information for each product 🥰 it really is just a moment of happiness to open each box ❤️

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Japanese delights

Just love getting my monthly Sakuraco box full of Japanese goodies. Every month I try new flavours or textures, finding more and more snacks I like! Also love the included gifts, the pottery is well made and gorgeous!

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Authentic snacks and familiar treats

All these snacks were so authentic! I've been to japan multiple times before, and it always feels like opening a little box of home whenever my package arrives. The sweet potato theme in octobers box was incredible, moreso because sweet potato is one of my favorite flavors. The package arrived within 20 days to my place in the US and nothing was broken!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

a expensive but worthy experience

it is expensive but there are sales every now and then, the points come with every box, and it's gives me a unique experience to learn about Japan and its' food, traditions, and craftsman.

3 November 2025
Unprompted review

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