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Review summary

Created with AI, based on recent reviews

Evaluating 5,514 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and how well-made and durable they are. Many people also appreciate the smooth and pleasant user experience on the website, finding it easy to order and navigate. However, some people were dissatisfied with aspects of their order and delivery. There were instances where orders never arrived, were delivered to the wrong address, or took longer than expected. Some customers also noted issues with tracking information not being available or accurate, and a few mentioned receiving products that were not compatible with their needs or differed from what was advertised.

What people talk about most

Product

Users describe positive interactions with product. Many customers are satisfied with the quality and... See more

Quality

Clients share positive opinions on quality, with many praising products as well-made, durable, and top-notch.... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers praise fast delivery, with... See more

Delivery service

Consumers find delivery service to be ambiguous, with experiences varying widely. While some customers praise... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the interaction pleasant,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've order 9 items from the website and my experience so far has been great. Some items take longer than others to receive depending on the manufacturer but all my items have come in less than a month... See more

Company replied

Rated 5 out of 5 stars

In this day and age of AI, somehow my order was doubled unbeknownst to me. I was only notified the next day. The mark of a good company is much more than their product, it's customer service. THAT'S w... See more

Company replied

Rated 5 out of 5 stars

The timeframe this took from commencement to finalising was great, especially once a person (Kaus) was allocated to manage my issue, and given we're on opposite sides of the world. Kaus was easy t... See more

Company replied

Rated 5 out of 5 stars

I placed an order and unfortunately, the order never made it to me. I emailed customer service and got an immediate response. I was issued a refund that arrived within days. The service I received wa... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

Founded in 2011, Sakerplus is dedicated to bringing innovative, cool, and fun gadgets to every household. Our mission is to provide professional and user-friendly tools at affordable prices, making home improvement accessible for both professionals and DIY enthusiasts. With a global reach and a passionate team, we strive to offer the latest and most exciting products. At Sakerplus, we believe the best things in life don't have to cost a fortune, ensuring every family can enjoy convenience and joy with our tools.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Dash Cam

I recently purchased a dash cam through Sakerplus. High quality camera with a lot of amenities. Was very happy with camera. Had a little issue with the mounting system but Sakerplus came thru for me as expected. Issue resolved. Still liking my dash cam. Thank you Sakerplus

15 February 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Ken,
Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you are very satisfied with the dash cam and that you find it to be high quality with full functionality.

We also appreciate your feedback regarding the installation process. We understand that setup can sometimes be a bit challenging, and we’re glad our support team was able to assist you and resolve the issue as expected.

It’s wonderful to know that you are still enjoying your dash cam, and your kind words mean a lot to our team. We truly appreciate your trust and support, and we look forward to serving you again in the future.

Best regards,
Sakerplus

Rated 4 out of 5 stars

Had a problem with a part not being…

Had a problem with a part not being included with package…after emailing customer service I was refunded the full amount. Speedy service for this.

15 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Alma,
We’re sorry to hear that there was an issue with your order, but we’re so glad our customer service team could quickly resolve the problem and issue a full refund. We always strive to provide fast and efficient service, and your satisfaction is very important to us.

We appreciate your understanding and look forward to serving you again in the future. If you ever need any assistance, feel free to get in touch with us anytime!

Thank you again for your kind words!

Best regards,
Sakerplus

Rated 5 out of 5 stars

The customer support (Klaus) responded…

The customer support (Klaus) responded quickly with a very acceptable resolution. This was a greatly appreciated turnaround that I haven’t experienced with other companies support!

28 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Barb,
Thank you for your wonderful feedback!

We’re so glad to hear that Klaus was able to resolve your issue quickly and to your satisfaction. Providing fast and effective customer support is something we truly prioritize, and we’re thrilled to know that you had a positive experience with us—especially when comparing it to other companies.

Your appreciation means a lot to us, and we’ll be sure to share your kind words with Klaus! If you ever need any assistance in the future, we’re always here to help.

Thanks again for choosing us, and we look forward to serving you again!

Best regards,
Sakerplus

Rated 5 out of 5 stars

The fact that I didn’t report the…

The fact that I didn’t report the problem with the product until about eight months after I bought it,
and still was able to receive a new unit, is truly amazing.
The process was very simple and I received the replacement much faster than what I was told is very impressive. Thank you customer service team !!!

29 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Ingemar,
Thank you for your amazing feedback!

We’re so glad to hear that we were able to resolve the issue, even after eight months! We always strive to make the process as simple and efficient as possible for our customers, and we’re thrilled that you found our service quick and impressive.

Your satisfaction is our top priority, and we truly appreciate your recognition of our customer service team. If you ever need anything else in the future, please don’t hesitate to reach out!

Thanks again, and we hope you continue to enjoy your new unit!

Best regards,
Sakerplus

Rated 5 out of 5 stars

Great product

The product came as described in perfect condition. Unfortunately it wasn’t a good fit for me but it is a beautiful dashcam with an abundance of features. I highly recommend this product and seller. He rectified my issue quickly and without any problems!! 5 stars for sure!!

27 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Mickey,
We’re so glad to hear that the product arrived in perfect condition and met your expectations in terms of features! While we’re sorry it wasn’t the right fit for you, we truly appreciate your kind words about the dashcam and our service.

We’re also thrilled that we were able to quickly resolve the issue for you. Your satisfaction means a lot to us, and we’re grateful for your 5-star rating!

Thank you for recommending both the product and our service. If you ever need anything else, don’t hesitate to reach out!

Best regards,
Sakerplus

Rated 4 out of 5 stars

I am very happy they took care of my…


I am very happy they took care of my problem and gave me a full refund. I would purchase from them again if the need arises.

26 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Jim,
We’re so glad to hear that we were able to resolve your issue and provide a full refund. Customer satisfaction is our top priority, and we truly appreciate your understanding and trust throughout the process.

We’d be more than happy to serve you again whenever the need arises. If you ever have any questions or need assistance, don’t hesitate to reach out.

Thank you again for your kind words, and we look forward to welcoming you back!

Best regards,
Sakerplus

Rated 1 out of 5 stars

Said my order was delivered and it…

Said my order was delivered and it wasn't but you still took my money

3 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Paul,
Thank you for sharing your feedback. We are truly sorry to hear about the issue with your order. We understand that your tracking information shows the package as delivered, but you have not received it, and we sincerely apologize for the inconvenience this has caused.

Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible.

Again, we apologize for the inconvenience, and we appreciate your patience and understanding.

Saker Support Team

Rated 5 out of 5 stars

Kaus(support) was very respectful

Kaus(support) was very respectful. Did ask the right questions and did not ask the most common questions. When we finished corresponding, he/she made sure I was satisfied. As far as the product is concerned, every camera should be set for the correct vehicle. for example, I have a Jeep the I like to take the top off. A wire going to the back window is not good. A suction cup is the best way to go from car to car. We have a lease car, can not use adhesive to stick on the windshield.

29 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Dan,
We’re thrilled to hear that Kaus was able to assist you respectfully and ask the right questions to ensure your needs were met. We always strive to provide the best support, and it's great to know that Kaus made sure you were satisfied with the service.

We also appreciate your insights regarding the camera and its suitability for different vehicles. Your feedback is incredibly valuable, and we'll make sure to pass this along to our team for future product improvements.

If you need further assistance or have any other questions, don’t hesitate to reach out. We’re here to help!

Thanks again for your trust and thoughtful feedback.

Best regards,
Sakerplus

Rated 5 out of 5 stars

So far so good

So far so good. I haven't used the stakes yet but they look like they will just fine.

29 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Chris,
We’re glad to hear that everything looks good so far! We’re sure the stakes will work just as expected when you get a chance to use them. If you have any questions or need assistance once you’ve tried them out, feel free to reach out to us.

Thanks again for choosing Sakerplus, and we hope they perform perfectly for your needs!

Best regards,
Sakerplus

Rated 4 out of 5 stars

I bought a lot of products in v

I bought a lot of products in v, and all was fantastic. It is a good site to buy something. Thank you Sakerplus.

23 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Jake,
We’re so happy to hear that you had a fantastic experience shopping with Sakerplus! We’re grateful for your trust in our platform, and it’s great to know that you’re satisfied with the products you purchased.

We look forward to continuing to offer you great deals and high-quality service. If you ever need assistance or have any questions, feel free to reach out.

Thanks again for choosing Sakerplus, and we hope to see you back soon!

Best regards,
Sakerplus

Rated 5 out of 5 stars

My purchase did not arrive but they…

My purchase did not arrive but they were very helpful and have organised a refund thank you

27 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Michael,
We’re really sorry that your purchase didn’t arrive as expected, but we’re glad to hear that our team was able to assist you and arrange a refund. Customer satisfaction is our top priority, and we appreciate your patience throughout the process.

If you ever need anything in the future, please don’t hesitate to reach out. We’d be happy to assist you again!

Thank you for your understanding, and we hope to serve you better next time.

Best regards,
Sakerplus

Rated 5 out of 5 stars

Thank you for your help

I let them know know there was a problem with an item and it was taken care of right away. I will continue to buy the products because they have always been very good.

24 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Deb,
Thank you so much for sharing your experience with us! We’re glad to hear that your issue was resolved quickly and to your satisfaction. It’s fantastic to know that you’ve been happy with the quality of our products and that you’ll continue shopping with us.

Your trust and support mean a great deal to us, and we’re committed to providing you with excellent service and products every time. If you ever need assistance in the future, please don’t hesitate to reach out!

Thanks again, and we look forward to serving you again soon!

Best regards,
Sakerplus

Rated 5 out of 5 stars

Happy Satisfaction

The immediate response advising they were reviewing my request. Then, a rapid response shortly after with the resolution of my issue(s). So far I've been extremely happy with the company and the products that I have purchased to date. Thank you for the help. I've been very happy with the results.

26 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Gregory,
Thank you for sharing your experience with us! We're so happy to hear that you were pleased with the immediate response and the quick resolution of your issue. It's great to know that our team was able to address your concerns swiftly and that you've been satisfied with both our products and service.

Your satisfaction means a lot to us, and we truly appreciate your continued support. If you ever need further assistance, we’re always here to help!

Thanks again for choosing us, and we look forward to serving you again soon!

Best regards,
Sakerplus

Rated 4 out of 5 stars

Only ordered about $100 so far but they…

Only ordered about $100 so far but they turned up sooner than expected and the quality was great. The process seems to be going very smoothly!

9 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Evren,
Thank you for taking the time to share your experience with us! We’re so happy to hear that your order arrived sooner than expected and that you’re satisfied with the quality of the items. It’s great to know that everything has been going smoothly for you.

We truly appreciate your support and look forward to continuing to provide you with great products and service. If you ever need assistance or have any questions, feel free to reach out—we’re always here to help!

Thanks again for choosing Sakerplus, and happy shopping!

Best regards,
Sakerplus

Rated 5 out of 5 stars

I had an issue and Kaus got my email…

I had an issue and Kaus got my email pertaining to my issue and he/she took care of it in record speed, that’s how quick my issue was solved… Thanking you Kaus baby for taking care of me.💙

27 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Ms. Gordon,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Kaus was able to assist you quickly and resolve your issue in record time. We always aim to provide prompt and efficient service, and it’s great to know that you had such a positive experience.

We’ll be sure to pass along your kind words to Kaus! If you need any further assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for sharing, and take care!

Best regards,
Sakerplus

Rated 5 out of 5 stars

Excellent Support

I had a support question and due to their prompt replies it was resolved quickly. I appreciate it very much!

26 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Mark,
Thank you so much for sharing your experience! We're really glad to hear that your support question was resolved quickly thanks to our prompt replies. It’s always our goal to provide efficient and helpful service, and we’re happy that it made a positive impact on your experience.

We truly appreciate your feedback, and if you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

Best regards,
Sakerplus

Rated 5 out of 5 stars

I didn’t receive my order

I didn’t receive my order, so I contacted Customer Service and received an email that apologized for their service and a full refund . No questions asked and no hassle. I will shop with them again with no worries.

2 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Annie,
Thank you for sharing your experience with us! We sincerely apologize for the inconvenience caused by the delay in receiving your order. We’re glad to hear that our customer service team was able to resolve the situation quickly and provide you with a hassle-free refund.

Your understanding and kind words mean a lot to us, and we’re thrilled to know that you’re still confident in shopping with us. We’re committed to ensuring that your future experiences are smooth and enjoyable.

If you ever need any assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again soon!

Best regards,
Sakerplus

Rated 5 out of 5 stars

Tracking number did not work

I could not track my shipment as it said not found. I had immediate response when I contacted the company. In this day of scams one wonders so I was empressed with the quick turnaround. I also received my order and it is exactly what I needed.

24 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Maggie,
Thank you for sharing your experience with us! We completely understand how frustrating it can be when shipment tracking doesn’t work as expected, but we’re so glad to hear that our team was able to respond quickly and resolve the issue for you. We take your trust seriously, and it’s wonderful to know that you were impressed with the prompt support and received exactly what you needed.

Your feedback is invaluable, and we're committed to providing a smooth and secure shopping experience. If you ever have any questions or need assistance again, don’t hesitate to reach out!

Best regards,
Sakerplus

Rated 5 out of 5 stars

Constant communication and support were…

Constant communication and support were amazing!!!

20 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Christina,
Thank you so much for sharing your experience with us! We’re delighted to hear that our communication and support made a difference. We strive to keep our customers informed and provide timely assistance, and it’s great to know you felt well-supported throughout your experience.

Your feedback means a lot to us, and we’re always here to help should you need anything in the future.

We look forward to continuing to serve you!

Best regards,
Sakerplus

Rated 4 out of 5 stars

I had an issue with the size

I had an issue, contacted saker and cs contacted me shortly afterwards and solved my issue right away. In that, I'm pleased with the immediacy of their help and the cs reps kindness. Thank you

26 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Kimberly,
Thank you so much for sharing your experience with us! We’re so glad to hear that our customer service team was able to assist you quickly and resolve your issue to your satisfaction. Our team always strives to provide prompt and helpful support, and it’s wonderful to know that their kindness and efficiency made a positive impression.

We truly appreciate your kind words, and if you ever need assistance in the future, don’t hesitate to reach out. We’re always here to help!

Thank you again for choosing Sakerplus, and we look forward to serving you again soon.

Best regards,
Sakerplus

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