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Review summary

Created with AI, based on recent reviews

Evaluating 5,514 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their quality and how well-made and durable they are. Many people also appreciate the smooth and pleasant user experience on the website, finding it easy to order and navigate. However, some people were dissatisfied with aspects of their order and delivery. There were instances where orders never arrived, were delivered to the wrong address, or took longer than expected. Some customers also noted issues with tracking information not being available or accurate, and a few mentioned receiving products that were not compatible with their needs or differed from what was advertised.

What people talk about most

Product

Users describe positive interactions with product. Many customers are satisfied with the quality and... See more

Quality

Clients share positive opinions on quality, with many praising products as well-made, durable, and top-notch.... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers praise fast delivery, with... See more

Delivery service

Consumers find delivery service to be ambiguous, with experiences varying widely. While some customers praise... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the interaction pleasant,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've order 9 items from the website and my experience so far has been great. Some items take longer than others to receive depending on the manufacturer but all my items have come in less than a month... See more

Company replied

Rated 5 out of 5 stars

In this day and age of AI, somehow my order was doubled unbeknownst to me. I was only notified the next day. The mark of a good company is much more than their product, it's customer service. THAT'S w... See more

Company replied

Rated 5 out of 5 stars

The timeframe this took from commencement to finalising was great, especially once a person (Kaus) was allocated to manage my issue, and given we're on opposite sides of the world. Kaus was easy t... See more

Company replied

Rated 5 out of 5 stars

I placed an order and unfortunately, the order never made it to me. I emailed customer service and got an immediate response. I was issued a refund that arrived within days. The service I received wa... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

Founded in 2011, Sakerplus is dedicated to bringing innovative, cool, and fun gadgets to every household. Our mission is to provide professional and user-friendly tools at affordable prices, making home improvement accessible for both professionals and DIY enthusiasts. With a global reach and a passionate team, we strive to offer the latest and most exciting products. At Sakerplus, we believe the best things in life don't have to cost a fortune, ensuring every family can enjoy convenience and joy with our tools.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Its gorgeous to buy almost every week…

Its gorgeous to buy almost every week from this site with no problems and good quality and fast delivery.

28 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Royal,
Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoy shopping with us so regularly and that you are satisfied with the quality of our products and the fast delivery.

It means a lot to us to know that your experience has been smooth and consistent. We truly appreciate your continued trust and support, and we’re glad to be part of your weekly shopping experience.

We look forward to serving you again and continuing to provide you with great products and reliable service.

Best regards,
Sakerplus

Rated 5 out of 5 stars

I let Sakerplus know that I had not…

I let Sakerplus know that I had not received an item they said had been delivered. They asked that I check with my neighbors to see if it had been delivered to the wrong house, which I did and let them know. The next thing I know, my money has been refunded. No fuss, no muss. I will continue to order from them.

29 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Laurine,
Thank you for sharing your experience! We’re glad we could resolve the issue quickly and smoothly. Your cooperation in checking with your neighbors made the process even easier, and we’re happy that the refund was handled promptly and without any hassle.

It’s wonderful to hear that you’ll continue to order from Sakerplus. We truly appreciate your support and look forward to serving you again in the future!

Best regards,
Sakerplus

Rated 4 out of 5 stars

Great customer service

Great customer service. I ordered a product that wasn't quite the same as displayed. They fixed it immediately and didn't charge.

23 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Scott,
Thank you very much for taking the time to share your experience with us. We’re glad to hear that our customer service team was able to resolve the issue quickly and to your satisfaction.

We’re sorry that the product did not fully match your expectations at first, but we’re pleased we could correct it promptly and without any additional cost to you. Ensuring a fair and positive experience for our customers is always our priority.

Your kind words are greatly appreciated, and we look forward to serving you again in the future with a smoother experience.

Best regards,
Sakerplus

Rated 5 out of 5 stars

Hello all

Hello all. I’ve purchased from Sakerplus and will continue to do so. There was only one problem with delivery. I emailed a note and without difficulty my item arrived . How wonderful.
So shoppers go ahead and shop with confidence. I surely will be.
Marcia O

2 May 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Marcia,
Thank you so much for sharing your experience! We’re delighted to hear that your order was resolved smoothly and that your item arrived without difficulty. It’s wonderful to know that you feel confident shopping with Sakerplus, and your kind words mean a lot to our team.

We truly appreciate your continued support and look forward to serving you for many more purchases in the future!

Best regards,
Sakerplus

Rated 4 out of 5 stars

Would definitely keep this store in…

Would definitely keep this store in mind when I am looking for more tools.

28 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Morgan,
Thank you very much for your kind message! We’re glad to hear that you had a positive experience and that you would consider us for your future tool needs.

Your support and trust mean a great deal to us. We’re committed to providing quality products and reliable service, and it’s always encouraging to know that our customers are satisfied with their experience.

We look forward to serving you again whenever you need more tools in the future.

Best regards,
Sakerplus

Rated 4 out of 5 stars

Outstanding service

Outstanding service, top-quality products, no customs costs, and fast delivery.

10 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Cameron,
Thank you very much for your kind feedback! We’re delighted to hear that you are satisfied with our service, product quality, and fast delivery. It’s especially great to know that your order arrived smoothly without any issues.

We truly appreciate your support and trust. Providing a reliable and positive shopping experience is always our goal, and your words are very encouraging to our team.

We look forward to serving you again in the future and continuing to provide you with quality products and great service.

Best regards,
Sakerplus

Rated 4 out of 5 stars

Satisfaction Gaurenteed!

I ordered thw weed Wacker with wheels. It arrived with a broken wheel. I wasn't satisfied with the product. I wrote a letter to the company expressing my concerns. I was shocked and pleased that they offered to reimburse me for the cost! Norw that's good business😃 I've purchased their products before and have been satisfied. I'll still buy their products because they stand behind satisfaction guaranteed.

2 May 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Cindy,
Thank you very much for taking the time to share your experience with us. We’re truly sorry to hear that your weed wacker arrived with a broken wheel, but we’re glad that our team was able to respond promptly and provide a satisfactory resolution.

Your understanding and continued support mean a great deal to us. We always strive to stand behind our products and ensure that every customer is taken care of, even when things don’t go as expected.

We sincerely appreciate your trust and loyalty, and we’re happy to hear that you would choose to shop with us again. We look forward to providing you with an even better experience in the future.

Best regards,
Sakerplus

Rated 4 out of 5 stars

I have yet to find a site that has the…

I have yet to find a site that has the products I need with actually good buyer protection. I'll be using Sakerplus for long time to come.

27 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Nash,
Thank you very much for your thoughtful feedback! We’re truly delighted to hear that you value both our product selection and the buyer protection we provide.

Building trust and ensuring a secure shopping experience are very important to us, so it means a lot to know that you feel confident choosing us for your needs. Your support and loyalty are greatly appreciated.

We look forward to serving you for a long time to come and continuing to provide you with reliable service and quality products.

Best regards,
Sakerplus

Rated 5 out of 5 stars

These guys were honest and efficient…

These guys were honest and efficient with refunding a small shipping charge I had been billed incorrectly. Great customer service!

27 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Jane,
Thank you for taking the time to share your experience! We’re glad to hear that your refund was handled efficiently and that our team was able to correct the billing issue promptly. Providing honest and reliable service is very important to us, and your feedback reinforces our commitment to excellent customer service.

We truly appreciate your support and look forward to serving you again in the future!

Best regards,
Sakerplus

Rated 3 out of 5 stars

Jakehoe Pipeline dredging agent does not work

I purchased Jakehoe Pipeline dredging agent. Their advertising on facebook and my games on my phone show an outrageously great working product. NO. I poured the hole container in my plugged up bathroom sink and nothing, even after 5 months. Do not purchase this product.

Thank you. Sakerplus has resolved the issue.

19 December 2025
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear customer,
We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team

Rated 4 out of 5 stars

Although not everything has gone right…

Although not everything has gone right with Sakerplus sellers, they have always gone out of their way to make it right.

27 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear morgan,
Thank you very much for taking the time to share your experience with us. We truly appreciate your honesty and understanding.

While we regret that not everything has gone perfectly, we’re very glad to hear that our team has been able to step in and make things right for you. Providing support and ensuring customer satisfaction is always our priority.

Your trust means a great deal to us, and your feedback encourages us to continue improving both our products and service. We look forward to serving you again in the future.

Best regards,
Sakerplus

Rated 4 out of 5 stars

Envios rapidos

Envios rapidos, fast shipping, and good seller with a big quality products. Sakerplus is an amazing website.

30 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Adrian,
Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that you’re happy with the fast shipping and the quality of our products.

Your feedback means a lot to us, and we’re especially glad that you consider us a reliable seller with a great selection. We always strive to provide a smooth shopping experience and high-quality products at great value.

We truly appreciate your support and look forward to serving you again in the future!

Best regards,
Sakerplus

Rated 4 out of 5 stars

Sakerplus is safe

Sakerplus is safe, fast and customer friendly! No doubts that it is my favorite now!

26 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear customer,
Thank you so much for your kind and encouraging words! We’re truly delighted to hear that you find our service safe, fast, and customer-friendly. Knowing that we’ve become your favorite means a great deal to our entire team.

We always strive to provide a smooth, reliable, and enjoyable shopping experience, and your feedback reassures us that we’re on the right track. Your trust and support are incredibly important to us, and they motivate us to continue improving our products and services.

We sincerely appreciate your recommendation and look forward to serving you again in the future with even better experiences.

Best regards,
Sakerplus

Rated 4 out of 5 stars

Theyre a great service

Theyre a great service, if people have problems its with individual sellers. However the service DHGate provide is fantastic. Many thanks.

17 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Tom,
Thank you very much for taking the time to share your experience with us. We’re glad to hear that you are satisfied with the overall service and appreciate your kind words about the support provided.

We also understand your point regarding issues that may arise with individual sellers. Please rest assured that maintaining a reliable and secure platform experience is very important to us, and we continuously work to support both buyers and sellers to ensure smooth transactions.

Your feedback is truly appreciated, and we’re happy to know that you find the service helpful and reliable. We look forward to continuing to support you in the future.

Best regards,
Sakerplus

Rated 4 out of 5 stars

I used to buy from Sakerplus

I used to buy from Sakerplus, the experience was incredible!

26 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Aria.
Thank you very much for sharing your experience with us! We’re delighted to hear that you previously enjoyed shopping with Sakerplus and had such a positive experience.

Your kind words mean a lot to us and are truly appreciated. We are committed to maintaining a high standard of products and service, and it’s always encouraging to hear from satisfied customers like yourself.

We hope to have the opportunity to serve you again in the future and provide you with another great shopping experience.

Best regards,
Sakerplus

Rated 4 out of 5 stars

I've bought products from many websites…

I've bought products from many websites and have been very dissatisfied with the service and quality. Most of the transactions I've had, have been smooth and yielded a great product. If there is an issue then Sakerplus will step in and help. Thanks!

17 March 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Cassidy,
Thank you very much for sharing your experience with us. We’re truly glad to hear that your purchases with us have generally been smooth and that you are satisfied with the quality of the products you received.

We also appreciate your kind words about our support team. Providing reliable assistance when issues arise is very important to us, and we’re happy to know that you feel supported when needed.

Your trust and feedback mean a great deal to us, especially given your past experiences elsewhere. We will continue working hard to maintain consistent quality and service for all our customers.

Thank you again for your support, and we look forward to serving you in the future.

Best regards,
Sakerplus

Rated 4 out of 5 stars

No problems

No problems, and so I highly recommend business with Sakerplus bases on my personal experiences.

27 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear River,
Thank you very much for your kind feedback and recommendation! We’re delighted to hear that your experience with us has been smooth and trouble-free, and that you feel confident recommending our store based on your personal experience.

Your support and trust mean a great deal to us. We are committed to maintaining a reliable service and high-quality products, and your feedback is a great encouragement to our team.

We look forward to serving you again in the future and continuing to provide you with a positive shopping experience.

Best regards,
Sakerplus

Rated 5 out of 5 stars

Had a problem with something I ordered

Had a problem with something I ordered. Kaus responded quickly and went over and above to take care of my issue. Like Saker products!

29 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Suellen,
Thank you for sharing your experience! We’re thrilled to hear that Kaus was able to respond quickly and go above and beyond to resolve your issue. Your satisfaction is very important to us, and it’s wonderful to know that our efforts made a positive difference.

We’re also glad you’re enjoying your Saker products! Your feedback encourages our team to continue providing excellent service and quality tools.

Best regards,
Sakerplus

Rated 4 out of 5 stars

Great service and products

Great service and products. Had some clarifications around the app and support was very helpful. Loved the live chat. If they could shorten the wait time that would be great

28 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Dorean,
Thank you very much for sharing your experience with us! We’re glad to hear that you are happy with our service and products, and that our support team was able to assist you with your questions. It’s especially great to know that you enjoyed the live chat feature.

We also appreciate your constructive suggestion regarding wait times. Feedback like yours is very valuable, and we will certainly take it into consideration as we continue working to improve response speed and overall support experience.

Thank you again for your trust and support. We look forward to continuing to serve you and making your experience even better in the future.

Best regards,
Sakerplus

Rated 4 out of 5 stars

Very good seller with very goofd stuff…

Very good seller with very goofd stuff every thing are good on this one and nobody can say other i have buy many things and allways the same as the original or the picture.

19 April 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Richard,
We’re delighted to hear that you’re happy with your purchases and that the products have met your expectations each time. Your continued trust in us means a great deal, and it’s wonderful to know that our items match the originals and the pictures accurately.

We truly appreciate your support and look forward to providing you with the same quality and service in all your future orders. Customers like you inspire us to keep improving and delivering the best experience possible.

Thank you again for choosing Sakerplus!

Best regards,
Sakerplus

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