I've order 9 items from the website and my experience so far has been great. Some items take longer than others to receive depending on the manufacturer but all my items have come in less than a month... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In this day and age of AI, somehow my order was doubled unbeknownst to me. I was only notified the next day. The mark of a good company is much more than their product, it's customer service. THAT'S w... See more
Company replied
The timeframe this took from commencement to finalising was great, especially once a person (Kaus) was allocated to manage my issue, and given we're on opposite sides of the world. Kaus was easy t... See more
Company replied
I placed an order and unfortunately, the order never made it to me. I emailed customer service and got an immediate response. I was issued a refund that arrived within days. The service I received wa... See more
Company replied
Company details
Written by the company
Founded in 2011, Sakerplus is dedicated to bringing innovative, cool, and fun gadgets to every household. Our mission is to provide professional and user-friendly tools at affordable prices, making home improvement accessible for both professionals and DIY enthusiasts. With a global reach and a passionate team, we strive to offer the latest and most exciting products. At Sakerplus, we believe the best things in life don't have to cost a fortune, ensuring every family can enjoy convenience and joy with our tools.
Contact info
1315 N Blue Gum St, 92806, Anaheim, United States
- cs@sakerplus.com
- sakerplus.com
4.1
Great
6K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Quality products with a great…
Quality products with a great multicolored camping light string. A great experience!
19 April 2026
Unprompted review
Reply from Sakerplus
Dear Christopher,
Thank you so much for your kind review and for sharing your experience with us.
We are very happy to hear that you are satisfied with the quality of our products and that you enjoyed the multicolored camping light string. It’s wonderful to know that you had a great experience with Sakerplus.
Your support and feedback mean a lot to us and motivate our team to continue providing excellent products and service.
Thank you again for choosing Sakerplus. We hope you continue to enjoy your purchase!
Best regards,
Sakerplus
Good company, GREAT customer service!
In this day and age of AI, somehow my order was doubled unbeknownst to me. I was only notified the next day. The mark of a good company is much more than their product, it's customer service. THAT'S where you usually run into trouble! Since the company has lightning-fast delivery, I didn't think I could get this mistake caught & I'd have to deal with it later. Kaus, in customer service was fantastic & was able to catch the order before being sent, refund the extra I had been charged & sent my original order on its way. A good product & a fantastic company. Purchase with confidence!
30 April 2026
Unprompted review
Reply from Sakerplus
Dear Frank,
Thank you very much for sharing your detailed feedback and experience with us.
We are truly pleased to hear that Kaus was able to assist you promptly by identifying the duplicate order, arranging the refund, and ensuring your original order was shipped without delay. It’s always our goal to act quickly and accurately, especially when issues arise, and we’re glad we could resolve this matter for you smoothly.
We also greatly appreciate your kind words about our company and service. Feedback like yours means a lot to our team and reinforces our commitment to both reliable products and responsive customer support.
Thank you again for your trust and recommendation. We look forward to serving you again in the future.
Best regards,
Sakerplus
Refunded Without a Hassle
When I purchased the dashcam, I thought it would be simple to set up. I had difficulty, and relayed my concern to customer service. They refunded my purchase price. I am quite satisfied with the company and the service provided in my situation.
6 May 2026
Unprompted review
Reply from Sakerplus
Dear ALFRED,
Thank you for taking the time to share your experience with us.
We are sorry to hear that you experienced difficulties with setting up the dashcam, but we are pleased that our customer service team was able to assist you and provide a satisfactory solution.
Customer satisfaction is very important to us, and we truly appreciate your understanding and kind words regarding the service you received. Your feedback encourages us to continue improving both our products and support experience.
Thank you again for your support and for choosing Sakerplus.
Best regards,
Sakerplus
I appreciated the quick response to my…
I appreciated the quick response to my problem. Usually any problems with other companies it requires more of my time and doesn't always go easily. Thanks again for your quick attention.
6 May 2026
Unprompted review
Reply from Sakerplus
Dear Gwen,
Thank you very much for taking the time to share your feedback with us.
We are glad to hear that you appreciated the quick response and support from our team. We understand how frustrating it can be when resolving issues takes too much time, so we always strive to make the process as smooth and efficient as possible for our customers.
Your kind words and support are greatly appreciated, and we are happy that we could assist you promptly.
Thank you again for choosing Sakerplus. We truly value your trust and support.
Best regards,
Sakerplus
Was very accommodating to my needs…
Was very accommodating to my needs without any hesitation customer service was very good and understanding of my situation.
7 May 2026
Unprompted review
Reply from Sakerplus
Dear Mark,
Thank you very much for your kind feedback.
We are truly happy to hear that our customer service team was able to accommodate your needs and provide understanding and support throughout your experience. Providing helpful and considerate service to our customers is always our priority.
Your kind words mean a lot to us and encourage our team to continue delivering the best service possible.
Thank you again for your support and for choosing Sakerplus.
Best regards,
Sakerplus
Just got a trimmer
Just got a trimmer. All my tools from Sakerplus.I have had no problems at all with them love them all.
1 May 2026
Unprompted review
Reply from Sakerplus
Dear Ocean,
Thank you so much for your wonderful feedback and for your continued support of Sakerplus products.
We are delighted to hear that you are enjoying your new trimmer and that you have had a great experience with all of your tools from us. Your satisfaction means a lot to our team, and comments like yours encourage us to continue providing quality products and service.
We truly appreciate your trust and support, and we hope you continue to enjoy your tools for a long time to come.
Thank you again for choosing Sakerplus!
Best regards,
Sakerplus
The timeframe this took was 4 business days
The timeframe this took from commencement to finalising was great, especially once a person (Kaus) was allocated to manage my issue, and given we're on opposite sides of the world.
Kaus was easy to talk with and he was willing to assist in any way he could. A favourable outcome was achieved and a refund was processed and available immediately. Thanks Kaus
7 May 2026
Unprompted review
Reply from Sakerplus
Dear Michelle,
Thank you very much for taking the time to share your experience with us.
We are delighted to hear that you were satisfied with the handling of your issue and the overall timeframe from start to resolution. We’re especially pleased to know that Kaus was able to provide helpful support and make the process smooth and easy despite the distance and time difference.
Your kind words and recognition mean a great deal to both Kaus and our entire team. We are glad that a favorable outcome was achieved and that your refund was processed promptly.
Thank you again for your patience, understanding, and support. We truly appreciate your feedback and look forward to serving you again in the future.
Best regards,
Sakerplus
I placed an order and unfortunately
I placed an order and unfortunately, the order never made it to me. I emailed customer service and got an immediate response. I was issued a refund that arrived within days. The service I received was exceptional. Although I really wanted my purchase, the service I received made it a little bit better.!🙂
I would love to try and order again, but I’m afraid it won’t be able to be delivered again. I don’t understand why it couldn’t be delivered. But I appreciate the prompt response.
1 May 2026
Unprompted review
Reply from Sakerplus
Dear Robyn,
Thank you for taking the time to share your experience with us. We’re very sorry that your order was not delivered as expected, and we completely understand how disappointing that must have been.
We’re glad that our customer service team was able to respond promptly and process your refund quickly. Your kind words about our service mean a lot to us, and we truly appreciate your understanding and patience.
Regarding delivery issues, sometimes factors beyond our control—such as shipping carrier delays or address errors—can cause problems. We are constantly working to improve our shipping processes to prevent this from happening.
Thank you again for your trust and for recognizing our efforts. Your satisfaction is very important to us, and we look forward to providing you with a better experience in the future.
Best regards,
Sakerplus
Vendor's inaccurate processing.
I ordered two wireless dash cams. Saker's confirming email showed my address incorrectly. The city was correctly identified, but both the street and street number were very wrong, wrong beyond a typographical error. I immediately cancelled the order. Saker promptly cancelled my order and credited my account w.out question, however, Saker subtracted $2.50 from the credit. The cancellation followed from Saker's error, not mine. The dash cams looked pretty good, and I would have been happy to receive them, but I'm going to have to find another vendor w. a better bot. I asked for a refund of the aforementioned $2.50. I don't know if I'll get it; not enough time to process that request has passed.
25 April 2026
Unprompted review
Reply from Sakerplus
Dear Charles,
Thank you for sharing your feedback, and we sincerely apologize for the confusion caused by the incorrect address on your order confirmation.
We are glad that the order was promptly cancelled and that your account was credited. We understand your concern regarding the $2.50 deduction, especially as the cancellation was due to an error on our side. While the order could not be fulfilled, we want to ensure your request is properly reviewed.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team
The steamer is inconvenient to use to…
The steamer is inconvenient to use to have to keep changing the water tank to keep steaming then pressure of the steam goes off when it reaches a certain temperature so goes off and on I really wanted to like this product but it just wasn’t for me
7 May 2026
Unprompted review
Reply from Sakerplus
Dear Carolyn,
Thank you for taking the time to share your feedback. We’re sorry to hear that the steamer did not meet your expectations and understand that the need to frequently refill the water tank, along with the steam pressure cycling on and off, made it inconvenient for you to use. We genuinely appreciate your honest review, as it helps us identify areas for improvement.
Please be assured that your refund has already been processed. We hope this resolves any inconvenience, and we sincerely apologize that this product was not the right fit for you. Your feedback is valuable, and we will continue working to improve our products and services to better meet our customers’ needs.
Thank you for giving us the opportunity, and we hope to have the chance to serve you again in the future.
Best regards,
Sakerplus
Item arrived broken.
Item arrived broken.
Emailed them and they were very quick in response.
Asked for a replacement and within days I had my gap mop!!
Love it!
Marg Shaw
23 April 2026
Unprompted review
Reply from Sakerplus
Dear Margaret,
Thank you for taking the time to share your experience with us. We’re sorry that your item arrived broken, but we’re delighted to hear that our team was able to respond quickly and get a replacement to you within days.
It’s wonderful to know that you love your gap mop! Feedback like yours reassures us that our efforts to provide fast and effective service make a real difference for our customers.
We truly appreciate your patience and trust, and we hope your new product brings you great convenience and enjoyment. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out—we’re always here to help.
Thank you again for your kind words and support!
Best regards,
Sakerplus
The customer service was excellent
The customer service was excellent! Thank you so much for your prompt response and addressing my issue with understanding and patience. It brought me great pleasure to work with such an awesome team 👏
4 May 2026
Unprompted review
Reply from Sakerplus
Dear Beverly,
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our customer service team. Providing prompt, understanding, and patient support is always our goal, and it’s incredibly rewarding to know that it made a difference for you.
Your kind words truly motivate our team to continue delivering excellent service and to go the extra mile for every customer. It’s feedback like yours that reminds us why we love what we do!
We sincerely appreciate your trust and support. If you ever have any questions, need assistance, or are looking for more products in the future, please don’t hesitate to reach out—we’re always here to help.
Best regards,
Sakerplus
Industrial Floor Gap Suction Tool
Ordered Industrial Floor Gap Suction Tool which does not stick to my floor. Sent email to Sakerplus the day I received and 1 week later had not received a response. Sent 2nd email requesting info on refund and where to return tool. Received a response that shipping cost have increased and asking if I would accept refund of 60%. I declined, and after receiving refund from credit card company, received email from Sakerplus that they've fully refunded the cost.
9 April 2026
Unprompted review
Reply from Sakerplus
Dear customer,
Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
We are sorry to hear that the Industrial Floor Gap Suction Tool did not perform as expected and that you experienced delays when contacting our customer service team. We understand your frustration regarding the refund process and the proposed partial refund offer.
The partial refund option was offered because international return shipping costs can sometimes exceed the product value, but we completely respect your decision. We are pleased that the issue was ultimately resolved with a full refund.
If you have any further questions or concerns, please feel free to contact us at zqqcelia@gmail.com. Thank you for your understanding.
Saker Support Team
Refund
I asked for a refund on their vegetable dicer and they replied extremely quick with a refund. Excellent turnaround!
5 May 2026
Unprompted review
Reply from Sakerplus
Dear Denise,
Thank you for taking the time to share your experience with us. We’re delighted to hear that your refund request for the vegetable dicer was handled quickly and to your satisfaction.
Providing prompt and efficient service is very important to us, and feedback like yours reassures us that our efforts are appreciated. We truly value your trust and are thrilled that you had a positive experience with our team.
If you have any questions, need assistance, or are looking for more products in the future, please don’t hesitate to reach out—we’re always happy to help.
Thank you again for your kind words and for being a valued customer!
Best regards,
Sakerplus
Customer service was super
Customer service was super, reposed to my emails quickly and made me 100% satisfied. I would buy from them again. The product is well made and durable.
6 May 2026
Unprompted review
Reply from Sakerplus
Dear Bruce,
Thank you so much for sharing your experience with us! We’re delighted to hear that our customer service team was able to respond quickly and make sure you were 100% satisfied. Your kind words mean a lot to us and motivate our team to continue providing prompt, helpful, and friendly support to all our customers.
We’re also thrilled to know that you’re happy with the quality and durability of your product. At [Your Company], we take pride in delivering products that are both well-made and reliable, and your feedback confirms that we’re achieving that goal.
We truly appreciate your trust and support, and we look forward to serving you again in the future. If you ever have any questions, need assistance, or are looking for more products, please don’t hesitate to reach out—we’re always here to help.
Thank you once again for your feedback and for being a valued customer!
Best regards,
Sakerplus
Saker has the best customer service
Saker has the best customer service. It is so streamlined and easy to get your problem solved.
1 May 2026
Unprompted review
Reply from Sakerplus
Dear Melanie,
Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you found Saker’s customer service to be efficient and easy to work with. It’s always our goal to provide a seamless experience for our customers, and your kind words confirm that our efforts are making a difference.
We truly appreciate your trust and support. Feedback like yours encourages our team to continue improving and delivering the highest level of care, ensuring that every customer receives prompt and helpful assistance whenever needed.
If you ever have any questions, need assistance, or are looking for more products, please don’t hesitate to reach out—we’re always here to help. Thank you again for your thoughtful feedback, and we look forward to serving you again in the future!
Best regards,
Sakerplus
Great seller
Great seller. Fast shipping. Wonderful communication. Highly recommended. Will use again!
22 April 2026
Unprompted review
Reply from Sakerplus
Dear Anne,
Thank you very much for your 5-star review and for taking the time to share your experience.
At Sakerplus, we are committed to providing high-quality products and reliable service to every customer. Your support truly means a lot to us.
We look forward to serving you again in the future.
Best regards,
Sakerplus
The care they took when I emailed them…
The care they took when I emailed them about their product couldn’t have been any better quick efficient service
5 May 2026
Unprompted review
Reply from Sakerplus
Dear Annette,
Thank you for taking the time to share your experience with us! We’re thrilled to hear that our team was able to provide quick and efficient service when you reached out.
Your kind words mean a lot to us and encourage our team to continue delivering the highest level of care and support to all our customers. We truly appreciate your feedback and hope you enjoy your product!
Thank you again for your support, and we look forward to assisting you in the future.
Best regards,
Sakerplus
Had a question on where my order was
Had a question on where my order was. Kaus started right on it and package showed on my door in about 5 days. Tracked it down an I received it. Outstanding
23 April 2026
Unprompted review
Reply from Sakerplus
Dear Tom,
Thank you for sharing your experience with us! We’re delighted to hear that Kaus was able to assist you promptly and that your order arrived quickly and smoothly.
We truly appreciate your kind words and are thrilled that everything worked out so well. Feedback like yours motivates our team to continue providing outstanding service and support.
We hope you enjoy your purchase, and we look forward to serving you again in the future!
Best regards,
Sakerplus
The Garden tool
At first it seemed like a long time to get my garden tool, over two weeks, I tried to check the tracking and it couldn't find my order, I contacted the company and they assured me it was on it's way, about a week later the company sent me an email saying it arrived in my in my mailbox, I was so excited, went to the box and nothing?? Then about a week later it finally arrived, so everything worked out. So happy to get it, Thank you for keeping me updated on what was happening with my order
7 May 2026
Unprompted review
Reply from Sakerplus
Dear Munroe，
Thank you for taking the time to share your experience with your recent order. We truly appreciate your patience while waiting for your garden tool and are glad to hear that it ultimately arrived safely.
We completely understand how tracking delays and the initial uncertainty could have been frustrating, and we’re grateful that you reached out to us during that time. Your kind words about our updates mean a lot to our team, and it’s wonderful to know that everything worked out and that you’re happy with your purchase.
Your feedback encourages us to continue improving our service and communication, and we hope your new garden tool brings you much enjoyment and convenience in your gardening projects.
Thank you again for your support and for sharing your experience. We look forward to serving you again in the future!
Best regards,
Sakerplus
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