Sakerplus Reviews 227

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, most reviewers were unhappy with their experience overall. Many customers found that their orders did not arrive, or experienced significant delays, with some items taking over a month to be delivered. There were also complaints about missing tracking information and a lack of communication regarding dispatch or carrier details. Some people received products that did not match the advertised descriptions, often arriving in poor packaging or missing essential accessories. Conversely, a small portion of people felt satisfied with the product quality, ease of use, and overall user experience, often highlighting good prices and quick delivery. These customers praised the functionality and design of various products, finding them to be well-made and exceeding expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the durability, strong build, and... See more

Quality

Users describe positive interactions with quality, consistently praising the products for being sturdy,... See more

Order

Clients share ambiguous opinions on order experiences, with many reporting smooth processes, timely... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast and on-time... See more

User experience

Reviewers consistently report positive feedback about their user experience, often describing it as smooth,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Overall, very nice website. I have bought several things, and if something didn't come, they helped me sort it out. The quality is generally very good, so I recommend buying from Sakerplus.

Company replied

Rated 3 out of 5 stars

The Sakerplus brand products have exceeded my expectations in every area. They are great quality and work exceptionally well. I don't think you will find better prices on any item that works just as w... See more

Company replied

Rated 3 out of 5 stars

Exercise safety improves with the adjustable wooden slant board stretching. Strong build, stable angle, and great for flexibility training.

Company replied

Rated 3 out of 5 stars

Pressure washing tasks expand easily with the pressure washer extension wand set. Extra reach, strong build, and very practical for cleaning high areas.

Company replied



Contact info

  • Unit 1, Common Lane, Fradley Park, Lichfield, Staffordshire, WS13 8NQ, United Kingdom

  • sakerplus.co.uk

2.6

Poor

TrustScore 2.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Is it a Fake company?

At the moment I have paid for a solar light been over a week absolutely no confirmation or response to my emails, I m thinking £25 down the pan,if I had to read trustpilot reviews I wouldn't have ordered, I complained to PayPal giving the same information and surprise the light appeared approximately five days later,the only contact from saker is today 23/2/2026 through trustpilot the parcel was poorly packed so from my experience I doubt I would use them again

30 January 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Clive,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Saker Support Team

Rated 1 out of 5 stars

Gaming device stopped working within 10 mins of plugging in

Bought my son the retro gaming system for xmas it took over a month to arrive and worked for 5 minutes and now will no longer turn on. £50 and not even been able to play. Have emailed twice but no reply. Awful

13 January 2026
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Vanessa,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team

Rated 1 out of 5 stars

Buyer beware.

Their customer service is completely non responsive. December 2025, I ordered an embroidery kit, wanting to learn how to do some additional embroidery stitches. Thought this would be a good way to do this a it was advertised as a sampler book. The product took a long time to arrive When the kid arrived. There was no embroidery floss. It was all spools of thread. the “book“ that was supposed to be included showing how to do. The stitches was a bunch of loose sheets of stamped fabric and had no instructions whatsoever on how to do the stitches just stamped with the different stitches. when I contacted the company to ask about returning the product because it was not as advertised, I never received a response. It’s now more than 30 days later and while it wasn’t a complete waste of my money because I did get a few things like needles and a threader but certainly not worth $39. Buyer beware. The company advertise extensively in pop up advertising through game apps.

8 December 2025
Unprompted review
Sakerplus logo

Reply from Sakerplus

Dear Rebecca,
We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team

Rated 1 out of 5 stars

At first look

So, I reserve the right to update my experience, but for now. It did take over a month from China, which was not expected. Also, it is much smaller than the video's.
I haven't installed in my vehicle yet, but the video looks decent at best. A little disappointed at the claim that it doesn't need to be plugged in and the battery will last a month. Maybe while it's turned off. Full battery and it lasted about 10 minutes.
More to come

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely hopeless

Absolutely hopeless . So quick to take your money, 2 months on still no delivery and no response from the CS team even after multiple emails. Do not buy from this company..

13 January 2026
Unprompted review
Rated 1 out of 5 stars

It arrived and I was expecting a big…

It arrived and I was expecting a big box but received a tiny box, once opened it was lightweight and plastic that came out… definitely not what I expected. It looks very cheap. def would not have paid £90 which was its original price. I bought it as it was half price and looking at it I still think I was ripped off. Do not buy.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

I only gave a one star because I…

I only gave a one star because I couldn’t give a zero star!
I ordered the scissors for a Christmas present. They never came. I received an email stating the were delivered but I’m home every day and have motion cameras that record and they never came.
I was charged and it did not come for Christmas and still has not came.
sakerplus
ORDER MSP-25613039

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Non delivery of goods

Non delivery of goods. No communication with company. It is a scam company, please don't use. Everything is automated no actual humans.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

People need to be aware that this is a…

People need to be aware that this is a very bad company! Their is no human to contact, they DO NOT honor their stated 90 day refund policy. I bought 2 stitch book that are just loose pages and want to make a return. They do not respond.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT COMPANY

I ordered the rechargeable chirping and flying bird. After 4 weeks I get a damaged bird without charger that doesn’t fly nor chirps in a plastic bag which was NOT what I ordered. Have written their “customer service” but no response. Their comment on “90 day money back guarantee “ is a crock of 💩. These guys are thieves. STAY AWAY FROM THEM!

24 December 2025
Unprompted review
Rated 1 out of 5 stars

This is the ABSOLUTE worst company

This is the ABSOLUTE worst company. Do not order from them they are a fraud, scam, complete crap company. They are theievs!!! Took my money, absolutely no communication from the company. I have filed a dispute with my bank. DO NOT ORDER FROM THEM!!! HAVE NOT RECIEVED ANYTHING BUT THEY WERE QUICK TO RAKE MY MONEY!!!

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Ghosted by CUSTOMER SERVICE…..

I ordered a set of electrical outlet extenders. I was overcharged, wanted to return them and was offered a 50% discount but declined and said I still wanted to return the items and was told it would cost me more to return then to keep with the discount.
I then responded that I would accept the 50% discount and included a copy of their email with the offer, and was ghosted from then on out.

WE WILL NEVER ORDER FROM THIS COMPANY AGAIN.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

⭐☆☆☆☆Atrocious Customer Service

⭐☆☆☆☆
Very poor customer service from Sakerplus. I received faulty goods and attempted to resolve the issue by email, but my complaints were completely ignored. Despite presenting itself as a UK-based company, the purchase was shipped from China, which was not made clear at the time of ordering. Overall, this was a frustrating and disappointing experience, and I would not recommend this company.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I needed to cancel an order. I was offered a discount which i didnt want. I have now emailed 7 times with no reply. Shocking customer service.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

I have ordered one of the boxing games

I have ordered one of the boxing games. 15th December for a Christmas present.
I have recieved no email. No confirmation of goods , however the money has gone out. I have emailed numours times...
Not one word from this company. Luckily paid through PayPal. Now will start for a refund.

15 December 2025
Unprompted review

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