SAINT Eyewear Reviews 

402
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 382 reviews, reviewers had a great experience with this company. Customers frequently praise the product for its comfort and how well it fits over prescription glasses, offering a convenient and stylish solution. Many are delighted with the quality and design, noting the glasses look fantastic and effectively block sunshine without appearing bulky. They are considered an excellent alternative to expensive prescription sunglasses, often leading to multiple purchases. However, some customers noted significant delivery delays, with orders taking weeks or even a month to arrive, and a few packages going missing. Others experienced poor customer service, describing it as unhelpful, robotic, or unresponsive when issues arose.

What people talk about most

Product

Customers consistently note positive experiences with the product, praising its comfort, lightweight design,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, describing products... See more

Order

People report ambiguous experiences with order, with some customers praising quick delivery and good quality,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast delivery times, some... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many reviewers praising the responsiveness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Im really impressed that they turned up as i had ordered rather skeptically! They're light weight, comfortable and convenient. One pair are a little too good and any shade entered and its like you're... See more

Rated 4 out of 5 stars

The product is very good. Being a glasses wearer it can be hard to also wear sunglasses, always having to take off one pair to put on another, however, these sunglasses fit nicely over the top and ar... See more

Rated 4 out of 5 stars

I got two pairs. The first is the allure/sunlit. They fit fine but I have dark framed glasses and they are very visible threw the glasses which I don't care about but others might. The other pair are... See more

Rated 4 out of 5 stars

Delivery was prompt. Style is great. Fit is good. Only critique is that the frames of my prescription glasses are visible under the tinted lenses of the sunglasses I chose. Reflecting lenses might hav... See more


Company details

  1. Sunglasses Store
  2. Fashion Accessories Store

Written by the company

SAINT is a direct-to-consumer eyewear brand built for people who already wear prescription glasses and are tired of squinting in the sun. We design premium, stylish fit-over sunglasses that slide comfortably over your existing frames—giving you clarity, protection, and confidence without the heavy price tag. SAINT focuses on functional design, accessible pricing, and fast global shipping, making everyday eyewear both practical and elevated.


Contact info

4.0

Great

TrustScore 4 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(402)

390 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I tried to return sun glasses

I tried to return sun glasses. Just didn't work for me, they were extremely huge on my face. Was offered 50% refund which I accepted and got rid of the sun glasses. Than was charged $12.16 to return them. Tried twice via email to get my refund. No response. Not impressed seeing as their websites says easy returns.

27 March 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Judy, we’re very sorry for the frustration and inconvenience you’ve experienced.

This is certainly not the experience we want for our customers. We completely understand how disappointing it must have been to be charged after accepting a partial refund, particularly after already being in touch with our support team.

We’ve recently launched a new returns portal, and while it was introduced to make the process easier, it is still fairly new, and we’re continuing to refine it and address early issues. We’re also sorry that we did not get back to you as quickly as we should have.

Please know that we are reviewing your case and will continue working with you directly by email to ensure this is resolved properly.

Thank you again for your patience and understanding.

Rated 5 out of 5 stars

Pleasure to do business

Ordering these glasses i was a bit hesitant but omg they are lovely ,fit over my permant ones perfect. Delivery was prompt very easy to deal with this company have recommended to others already AAAA +++

16 April 2026
Unprompted review
Rated 3 out of 5 stars

Return issue resolved

Update: I was finally able to return the product and I have received my refund. This matter is settled. Rating is based on my experience.

The product did not fit as the measurements were noted, and were way too big. They looked like "clown glasses" on me. I emailed and asked how to return the items for a full refund as I purchased free return coverage, but I kept getting emails back asking me if I wanted to exchange them, so I asked for the size measurements specifically and was not sent the information. So over a period of two weeks a few emails kept going back and forth with them trying to get me to keep them for partial refunds. I kept declining and asking them to just send me the information to return them. I FINALLY get a reply with a link to start my return, so I filled out the information and I get another email that my return is under review. Plus they have NOT yet sent me the shipping label. People, you will have better luck ordering from Amazon considering the difficultly when their add says easy no questions asked returns. Yeah, right. LOL

13 April 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi TV,

We’re truly sorry to hear about your experience and understand how frustrating this must have been. We sincerely apologize for the inconvenience caused regarding the sizing, delays, and return process.

Please contact us directly at help@saintbrand.shop with your order details so we can review your case properly, assist you personally, and work to make this right as quickly as possible.

We’d genuinely appreciate the opportunity to resolve this for you.

Sincerely,
The SAINT Brand

Rated 5 out of 5 stars

These glasses are a life saver

These glasses are a life saver. It’s so convenient to just put them on over your existing eye glasses and with multiple styles it’s easy to change your look up. They are also a lot cheaper option than prescription sun glasses that can need to be changed over time. I would recommend these to anyone looking for sunglasses.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Classy styles, personable, and professional

I love the styles and I’m glad that the sizes are large to fit over your regular eyeglasses when they have a wide width… I think they’re very classy looking… I had a small issue with a mistake about my name from a past order and they were easily reachable and able to fix it. The company is personable and professional, highly recommend.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

The absolute worst customer service…

The absolute worst customer service I’ve ever experienced. I’ve been trying to return my order for a week and a half. My email are not responded to, there is no phone number to contact the customer, not a chat option. The only option is email. I would never recommend this site to anyone.

12 April 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Belinda!

We’re very sorry for the frustration this caused.

At the time your request was submitted, our return portal was still fairly new, and we were experiencing some issues with it, particularly around response times and return fee confusion. We’ve been working on improving this, and we sincerely apologize for the inconvenience. We’re also currently working on setting up our phone support to make it easier for customers to reach us directly moving forward.

We can confirm that your order has already been refunded. We appreciate your patience and the opportunity to address this.

Warm Regards,
Saint Eyewear Team

Rated 5 out of 5 stars

Love mine

Love mine. Got compliments already. Met a lady who said “I have those glasses! Is it from Saint?!”

11 April 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM!!!

Looked up the tracking numbers for delivery. It showed a failed delivery attempt and my package was being returned to the warehouse. This is absolutely bulls#!t!!! This is another scam on Facebook.

12 April 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi there!

We’re very sorry for the frustration this caused. We understand how concerning it is to see a failed delivery update, especially when the tracking then shows the package being returned to the warehouse. That is absolutely not the experience we want for our customers, and we sincerely apologize for the inconvenience.

Please send us an email with your order details so we can look into this for you and help resolve it as quickly as possible.

Warm Regards,
Saint Eyewear Team

Rated 5 out of 5 stars

Active Adventures in the Galapagos

I bought a pair (buy one get one free) for an upcoming trip to the Galápagos Islands. They came timely and I brought both with me on the trip figuring I might lose or break one. I never needed the second pair. They survived hiking, getting on and off pangas/boats, and riding on some rocky/windy seas while staying in place. More importantly they shielded my eyes near the equator.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I got glasses

I got glasses, they give me a headache. I did return process paying 13.99 to start return process, awaiting the return tag that is was already charged. Nothing no response??? If the glasses are not returned in 30 days, i will then be out cost of glasses and now the return tag, which they will not send to me.. Scammmmmmmers!!!

9 April 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Connie! We’re very sorry to hear about your experience and completely understand your frustration.

At the time your return was submitted, our return portal was still fairly new, and unfortunately, there were issues affecting some return label requests. That issue has since been fixed, but we sincerely apologize for the inconvenience and lack of clarity this caused.

Please know we are not ignoring your return. We’d really like the chance to make this right for you. If you haven’t already, please reply to our email or contact us directly with your order details so we can look into your case and assist you as quickly as possible.

We truly appreciate your patience and the opportunity to resolve this.

Rated 1 out of 5 stars

Junk and very costly to return!!!

They were very very cheaply made. I would have been better off buying from a Dollar Store. I had to pay 13.99 CA to return them via Canada Post. After reading reviews it sounds like it could be a long wait for my refund. DO NOT BUY!!! I am so disappointed and feel very ripped off!!!

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Nice glasses but too wide for me

The sunglasses themselves were well made but they were far too wide for my face. Returning them has been a little difficult but they have said that the return portal is new so hopefully in future others will have an easier process.

4 April 2026
Unprompted review
SAINT Eyewear logo

Reply from SAINT Eyewear

Hi Gill,

We’re truly sorry for the delay in processing your return.

Our returns portal is still fairly new, and while we’ve been working hard to improve the process, there have unfortunately been some delays and hiccups along the way. We completely understand how frustrating this must have been, and we sincerely apologize for the inconvenience.

Please know that we’ve received your email, and your return is still being worked on. Our team is doing everything we can to get this resolved as quickly as possible, and we truly appreciate your patience and understanding.

Kind regards,
SAINT Customer Support

Rated 1 out of 5 stars

Extremely cheap and horribly made

Extremely cheap and horribly made! I got them a on pair the earpiece was completely off of the frame! Still trying to to get a refund and I paid the extra for free return and have been getting either no answer or the rusty

6 April 2026
Unprompted review

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