Saint Barb's Bullets Reviews 1,178

TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

Have bought from this company a number of times over the years. It seems something is up recently. Bought some ammo that says in stock. Got 4 out of the 6 boxes. Attempted to call and nothing. I... See more

Rated 5 out of 5 stars

Saint Barb was able to provide the Sig, factory product, that I could not find locally, to facilitate my .357 Sig, first time reloading project. I'm now on track to test 7, test reloads that us... See more

Rated 5 out of 5 stars

Never received order. Placed on October 1,2022. Email from Brendan of St Barbs on 10/11/2022 indicating working on locating package. No word as of yet 11/01/2022 even after reaching out for update... See more

Rated 4 out of 5 stars

The price was right and the shipping was fast. I would give it 5 stars but the communication wasn't there. I never got a tracking number and the day I followed up the ammo arrived. I will be orderi... See more

Company replied

Company details

  1. Outdoor Sports Store
  2. Ammunition Supplier
  3. Gun Shop

Written by the company

Your friendly ammunition and firearms accessories dealer from Seattle, WA. Also selling lights, optics, air guns, and a whole range of other related items. Payment options include Credit Card, Crypto (yes, including Dogecoin) and pay over time with Sezzle. Free 30 day returns on most items.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Any problems can be easily solved

"I've worked with these guys for a long time and bought a lot from them. I had an issue with swapping one type of bullets for another, and they agreed to do it, for which I'm very grateful. The exchange took a bit longer than expected, but in the end, everything worked out. I respect and appreciate the time they spent on me, as well as the reputation of this company. In the end, I'm satisfied and will recommend them to my friends.

3 February 2024
Unprompted review
Saint Barb's Bullets logo

Reply from Saint Barb's Bullets

Hi Jim - We’re sorry you had a bad experience. In this case we had agreed to an exchange an extremely long time after our return window had closed, because you had been a frequent customer. That creates a number of problems in our system with tracking what you had ordered and getting a replacement out, because the order was such a long time ago, and frankly given how it played out we regret making that exception. I’ve asked the team leader of support to look into why we haven’t been replying to you, and make sure we get you confirmation that the replacement is on the way, however if we see a chargeback we will need to freeze any shipments until the chargeback is resolved.

Rated 1 out of 5 stars

Completely incompetent

Completely incompetent of completing an order. Order was in processing for 15 days. Sent several emails asking why. They actually responded 2 days later stating. It can take 1-5 day to process. Worst part, my email went out on the 5th day. Several days go by now 8 days. Still processing. Asked again. Got a response days later. Sorry. And we’re in transaction of moving so that’s why we say 1-5 days. Maybe a little longer. Not sure what their idea of little is but 2 weeks is horrible. Don’t waste your time. Order from some where else. I’ve bought and had firearms shipped and processed faster than these guys can even reply. Worst part everything they say on their website they don’t honor. Amount of time to process orders and about of time. It takes to get a response. Try to track. Brings you to another website you have to download and create an account. Wanna send email email. Sends you to another site you have to sign back in. After 2 weeks, gave up. Said cancel. Let’s see how long this will take them.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Full refund issued

Full refund issued - Professional, period! Sadly, due to extenuating circumstances for all concerned, I missed out on a GREAT deal on the ammo I wanted....So it goes.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Complete trash company

*******BUYERS BEWARE********Complete liberal trash company. FALESLEY advertised AND CHARGED ME FOR A HOLOSUN OPTIC WITHOUT A MOUNT. HUGE INCONVENINCE FOR ME! They false advertise and then treat customers that have fallen for there false advertisements like complete garbage. The owner of this company treated me like I wasn’t even a human being after selling me a false product. And he refused the partial refund after offering it. I HOPE NOBODY BUYS FROM THIS.****** ***IF THE PRODUCT WAS ACCURATE THEN I WOULDNT HAVE DONE THIS REVIEW*******

20 January 2024
Unprompted review
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Reply from Saint Barb's Bullets

Hi Jordan - Respect is a two way street. As we explained, the product you purchased on eBay was using a stock photo, that showed an additional mount not included with the product. We offered to refund you the equivalent cost to purchase that mount, which would have resulted in you obtaining a more expensive product at the original price, or to arrange a refund (which you have requested through eBay, and has been approved, so I'm not sure what your 'refused a refund' comment is about). We also requested that you stop spamming us with messages and swearing at us in your communications with us, which seems pretty reasonable. Ultimately once we get your product back, assuming it is not damaged, you'll get a full refund.

Rated 5 out of 5 stars

My Go-to Ammo Retailer

Saint Barb's is an incredible outfit. They have low prices, and address any potential problems in an order without hesitation, they've been a joy to work with for the last three years, so I figured it was time to give them their flowers and leave a review.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Saint barbs bullets is an amazing…

Saint barbs bullets is an amazing company. I’ve been using them for a long time. They have extremely good customer service. Their prices are competitive and always good. I buy all my ammo through them.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Incorrect Ammo price

Wrong price on ammo and would not cancel my order.

Edit: This company has made this right! Great customer service. Will continue to use them. Thanks again Brenden, just saved a customer.

30 July 2023
Unprompted review
Saint Barb's Bullets logo

Reply from Saint Barb's Bullets

Hi Jeremy,

I just took a look at the conversation with our support team, and it appears the team member gave you incorrect information. Our return policy states that if the issue is our fault, then we'll work to make it right. In this case, because the product listing was showing incorrect information on the number of rounds per box in one part of the listing and you were provided incorrect information, I'm going to refund the order and you can keep the ammunition, and the support team member who responded to you is getting some extra training.

Thanks,
Brendan

Rated 5 out of 5 stars

Best price and fastest shipping ever

Fastest shipping ever! I ordered 500 Berger bullets and got’m at the lowest
Price I’ve seen in years. Because I bought so many they gave me free shipping. What else could you ask for? I didn’t expect to receive these for at least a week, probably longer because I ordered on Saturday evening after 5PM Texas time. That following Monday the FedEx driver pulled up less than 42 hours after I placed the order.

15 May 2023
Unprompted review

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