Sailchecker Ltd Reviews 258

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Kate and the Sailchecker team do a very good job of suggesting boat options and responding promptly via email. We have worked with Sailchecker for about 4 years already and plan to continue.

Rated 5 out of 5 stars

Grat catamaran, comfortably furnished. Good sailing tools , all motorized one person can sail alone. The itinerary was perfect: rovac, korkula, meleda, lastovo, vis, hvar in one week. Our skipper Alen... See more

Company replied

Rated 5 out of 5 stars

The Sailchecker team were brilliant in setting us up with the Becharter team in Barcelona at the Olympik Marina on a fabulous Beneteau Tempest II. All went well and we were looked after through... See more

Company replied

Rated 5 out of 5 stars

I just spent a fabulous week arranged by Sailchecker on a Dufour 460 sailing 172nm around the islands outside Athens in early October. The boat was presented perfectly, the marina team were meticulou... See more

Company details

  1. Boat Rental Service
  2. Vacation Rental
  3. Yacht Club

About Sailchecker Ltd

Written by the company

SailChecker - The Art of Charter

How SailChecker is Disrupting Yacht Charter

History of Yacht Charter. Yacht Charter is now available at the click of a mouse. In spite of these advances, boutique yacht charter agents offering a personal service continue to thrive. Put simply, technology cannot replace the value delivered by expert consultants; data required either changes too rapidly or does not exist. Enquire here

Sailchecker yacht charter and sailing Meet the Crew

Tech Enabled.Our industry-leading consultants are empowered with the latest tools and technology to provide the very best deals alongside the necessary personalised service demanded by clients, at scale. Use Artificial Intelligence and Machine Learning, we are able to find a tailored match for each client's needs. Why Sailchecker

We are now growing fast and can’t wait to show you the benefits of our hybrid solution.
Sailchecker yacht charter and sailing dreams

SailChecker Difference. The platform was the first to accept the necessary demand for high-quality personalised service and combine it with strong technological tools to allow our team to service the additional benefits of scale - better pricing, greater influence and more boats. Enquire here

Sailchecker yacht charter and sailing

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5.0

Excellent

TrustScore 5 out of 5

258 reviews

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Rated 5 out of 5 stars

Literally Could Not Have Been Better

This was our first time sailing and first time to Croatia, so we were a little nervous about the experience and the boat. It was a lot of money, so we especially wanted it to be great - ha! Kate at Sailchecker did a great job preparing us and was quick with her communication. This was easily the best trip any of us have ever taken, and we're planning our next trip even though we've only been back home for two days!

24 July 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Madisson,

Thank you so much for taking the time to leave us such a positive review, we completely acknowledge the nervousness than comes with your first sailing trip, especially as this can be intensified by booking for others. It was a complete pleasure to tale you to one of our favourite destinations, Croatia.

We are so pleased you had a great time and look forward to creating more worry free sailing memories with you in the very near future.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Sailing on Galapagos catamaran with skipper Alen in Croazia

Grat catamaran, comfortably furnished. Good sailing tools , all motorized one person can sail alone. The itinerary was perfect: rovac, korkula, meleda, lastovo, vis, hvar in one week. Our skipper Alen was very experienced, friendly, helpful, he always gave us good Advices and lead us to the best sailing week ever. He was the one to help us in reserving the dockings We did not have any problems with anything

17 July 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Francesca,

We have passed your kind words on to skipper Alan and were received with warmth. It was heartening to hear that the boat we identified and the itinerary met with your expectations. What is more, thank you for taking the time to leave such a kind review.

We look forward to creating more worry free sailing memories with you in the very near future.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Highly recommend sailchecker

Our daughter advised us to look at sailchecker as we were not having much luck finding a catamaran to charter near Kos. They located one for us within a couple of days with Istion Yachting and arranged everything for us. They answered any questions we had promptly. I could not fault anything and the cat was amazing, probably the best we have chartered in 20 years of sailing and we have always used reputable companies before.

16 July 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Sheila,

As an experienced charterer, it was especially rewarding to hear such glowing comments, thank you for taking the time to leave them.

It was a delight to help you find this boat, the fact is, we are blessed to have some of the most amazing partners. We believe, working together, we can improve the yacht charter market in so many ways.

A big thank you to your daughter, we look forward to helping you both out again in the very near future.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Thank you very much for your services

Thank you very much for your services. The platform is very well organized . The communication with our charter consultant Elpida Barbaresou was perfect and will definitely organize my next trip with sailchecker

15 July 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Vasilis,

Eplida received your kind words warmly and we do very much look forward to helping you out in anyway we can, soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Will definitely use Sailchecker again!

Kate at Sailchecker did an incredible job finding us a good boat at a good price. She was very communicative and answered all questions very quickly. She is obviously very knowledgeable about sailing in Croatia. I will definitely use Sailchecker again.

11 July 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Tillman,

What a wonderfully kind and appreciative thing to say, it means a lot to the team to receive comments like these.

As you rightly point out, Kate has an encyclopaedic knowledge of Croatia, and our 'team cross-check' ensures that everyone influences every enquiry to ensure we don't miss out on any opportunity to improve our offers and service. It was kind of you to mention her by name.

We sincerely look forward to the pleasure of assisting you with your next bank of sailing memories very soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Great place for sail holidays and…

Great place for sail holidays and experiencing the Greek islands.
Really helpful staff, Kate was on top of her game, providing us helpful information about Corfu.
Me and my friends had a nice time before going back to Russia.
Our skipper was a really knowledgeable and a funny guy.
Definitely recommend trying it out!

Thank you,
Theodor Ch.

7 July 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Theodor,

Really pleased that you had a great time in the Ionian and that you were able to spend some quality time with your friends. It came as no surprise that you enjoyed your skipper, all great news.

Thanks for the recommendation, but most of all looking forward to looking after you again soon.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Just back from a superb holiday!

Just back from a superb holiday!
The Skipper, Robbie, was excellent, the boat better than I dared hope for, Croatia quite beautiful, the sailing ideal with over 10 knots on the homeward leg.
Many thanks to you (Sailchecker) and your team for making everything so easy and enjoyable.
Wouldn't hesitate to use Sailchecker again.

5 July 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Phil,

Your trip was "better than you dared to hope"! What and super endorsement, and what a thrilling sail home - those days last long in the memory.

It's kind of you to mention Robbie, who we keep getting great feedback for, and our team back at SailChecker UK, we look forward to looking after you agin in the near future.


Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 4 out of 5 stars

Trust worthy company to deal with.

Though we had problems with the booking, as made via another party, Sailchecker eventually managed to sort it out. They stood behind their word, and negotiated a fair refund.

2 July 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Niels,

It was really kind of you to leave such a positive review. We work so hard to maintain standards, but when something doesn't go right, we do need be there to support.

We can't wait to look after you in the near future.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Great Service and Support

Great Service and Support

We chartered a sailing 49 Sun Odyssey for a birthday party with SailChecker in Greece and we had an amazing time.

Kate was very efficient and she helped us with all the questions we had prior to our trip.

Our skipper was also great and very knowledgeable.

We highly recommend SailChecker and we are definitely going to use their Service again.

Thank you

28 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Mary,

We are so pleased that the party went well. We were so determined to do all we could to make it perfect for you and so grateful you took take the time to leave Kate and the team such pleasant feedback.

We can't wait to look after you again and maintain our 5-Star reputation!

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Late season charter out of Gouvia Marina…

We had a late season charter out of Gouvia Marina, Corfu.
Everything worked extremely well and the boat was fantastically well prepared. It was an older Sun Odyssey 32 but it's age was irrelevant as it was in excellent condition throughout.
it was a 'Bobs Yacht' boat and we were extremely impressed with the charter. Lovely people and a great service. Recommended for sure.

26 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Richard,

We love the sailing in this area and so please that you had such a positive experience of it too. This operator is small and dedicated and we are really pleased that they met your expectations.

We fully look forward to helping you out in the very near future.

Yours in sailing,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 4 out of 5 stars

We had a wonderful experience on our…

We had a wonderful experience on our chartered boat in Croatia. Our skipper, Nikola was knowledgable and was open to our requests for what we wanted to see and do. Our hostess, Martina, was truly wonderful and made our stay very comfortable. Kate helped us to feel comfortable in booking the right boat for our group and how to plan for our trip.

Most of our communications with Sailchecker were prompt and informative. As far as areas of improvement, it would have been helpful to have more detail as far as the payment options and ancillary costs. We were not informed that we would need a great deal of cash on our trip to pay for port fees (many ports do not accept card payments) and that we would need to pay the skipper and hostess in cash. A more comprehensive estimate and information on how things were to be paid for would have been helpful.

Also, we would have liked to been in contact with our skipper regarding the islands/stops we wanted to make before the trip began. There were a few things that were missed because decisions were being made on the fly.

Overall, we enjoyed our charter immensely and would not hesitate to book a charter again.

26 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Megan,

Thank you so much for taking the time to write some nice words and constructive comments. I am glad Kate was able to answer the majority of your questions. The issues you highlight are a little too common for my liking.

We have already started work, and will make it a personal endeavour, to be clearer about port charges. The issue is that port charges can vary significantly from one to another and from one part of the season to another. A change in the weather can result on more or less visits to ports than initially planned. At the same time, I totally accept that we can and will do more in this regard and will ensure that we do.

We are sorry you were not told that you needed cash to pay for the staff, it's a common source of frustration. We might not be able to get the local market to change how they do business, but we can help by ensuring clients are informed well in advance and are able to plan accordingly.

We will also take on board the comments regarding putting staff in touch with guests. It is again, an issue I have suffered from myself and the solution not as easy as you might imagine. The two main reasons are that staff workload is very intensive, and little time available for dealing with upcoming charters. Typically the staff only have their mobile devices with all the contingent difficulties in getting receptions and battery power. Operators find their staff can become overwhelmed and unable to deal with future customers promptly and effectively. Add to this that the operator may not know which of their staff pool they will allocate until very near the time of departure as they juggle operational commitments. We need to find ways of sharing our experience of the restrictions on operators and staff, this would surely lead to new and novel solutions. We do share your view that this element of skippered charters could be improved and will be looking at what we do and talk to operators to see if we can find some new ideas for solving this issue.

We are so please that overall you enjoyed your charter and proud that would chose us again. We are truly dedicated to providing the best possible service and we can only do so with honest feedback from our valued SailCheckers. The team are very excited to examine ways to improve our service to you next time, and, earn ourselves that extra star.

Yours ever,

Christopher Lait

CEO and Founder
SailChecker Ltd.
www.SailChecker.com

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 1 out of 5 stars

We chartered a SO 349 from GR sailing…

We chartered a SO 349 from GR sailing Lefkas through Sail Checker. It had 19 faults, including a blocked holding tank. Domestic batteries which had to be replaced before departure. A kedge anchor which was in the bucket but without any warps attached to it ! Wind instuments didn't work and half the windex was missing. Sail checker refused to make any reparations at all !
Never again with either Sail Checker or GR Sailing.

The above review was removed from the site because it didn’t comment on the service received. I will come to that later.

I will now publish the list of faults handed to GR Sailing at disembarkation and to Sailchecker on my return home.

Hello Kate & Chris

I attach our tale of woe.

We arrived on Sunday 10th Sept.
1. During our first night, battery alarms went off continually. Not a great start to a holiday. I was told that there was nothing wrong with the domestic batteries. However the batteries were replaced after further discussions.
2. The wind instruments were not working and could not be repaired or replaced as parts were needed from Athens. After 2 weeks without them working, there was no attempt, on our return to repair/replace the damaged unit. I do wonder how long this has been inoperative.
3. The windex was broken.
4. The fridge worked intermittently.
5. The catches securing the engine cover/companionway steps vibrated open causing me to fall backwards when coming out of the cabin. Fortunately I was unhurt, but covered in hot coffee, which I was carrying.
6. The bolt securing the bathing platform was missing.
7. One warp was damaged with only 2 strands in place (one cut) . I cut out the damaged part and respliced the rope together.
8. One warp had Knots at either end. I cut off the knots and put a whipping on each end.
9. The cabin lights worked intermittently.
10. The hi-fi system worked intermittently, with no sound inside the boat and distorted speakers in the cockpit.
11. The boat has the loudest domestic water pump I have ever heard.
12. The foresail furling gear jammed because the block feeding it was misaligned.
13. Two blocks at the base of the mast fouled each other and need moving.
14. There is a tear in the sail bag at the outer end of the boom.
15. The zip of the sail bag was very stiff and difficult to move. I remedied this by borrowing a silicon lubricant from a neighbouring boat.
16. The holding tank was blocked and would not empty. I paid Euro 50 to have it emptied when in another port. This did not solve the problem.
17. One clip missing from the bathing platform ladder.
18. Depth sounder in 40 meters of water would regularly sound the depth alarm and show 2 meters !
19. Alarming ! While inspecting the boat before departing port, I discovered that the kedge bucket had 2 long warps on top of a few meters of chain attached to the anchor at one end and the other end was shackled to a ring at the bottom of the kedge bucket ! Neither of the warps had been attached to the chain and anchor. This could have caused a serious accident. I can only assume that this was done by a moron !!!

The above are the faults that come to mind immediately.

I did talk through most of these faults with George before departing. He did say that he had had a similar fall as a result of not locking the companionway clips.

Sincerely

JR

After 3 or 4 weeks of discussion between Sailchecker and GR Sailing on my behalf, they refused to make any offer of recompense.

Following my review being removed, I received the following conciliatory email:

Dear JR
I very much appreciate your honest review and naturally rue my lack of personal involvement in the issues you faced. That said, we can only be judged by our reaction to each and every situation.
When Kate invited you to review us, I believed, without proper diligence, that we had reacted effectively to your comments. I see now, and perhaps too late, that is not the case.
We will have a review over the coming days and Kate will be back in contact with the operator and I will be talking with the owner directly.
I would also like to jump on a train and come to your town and hear your experiences first hand. I understand that would be a huge indulgence on your behalf at this late stage, yet I am sincere in my motives.
I look forward to updating you as soon as I can and look forward to the opportunity of getting together in the near future.
Yours ever,
Chris Lait
Founder and CEO
SailChecker Ltd.
On 26 Jul 2017

This very different what Sailchecker said on Trustpilot:

JR had indeed chartered a new Sun Odyssey 349 through SailChecker in Lefkas last summer.

There were no complaints before the embarkation or while on charter.

JR only informed us about the issues the boat had after he returned back home from his sailing holiday, so there was nothing to do except for sending the list with the issues to the operator (GR Sailing) who denied most of the "faults" the client mentioned, as they couldn't be considered as faults of this particular boat. Jeanneau Yachts all have a few characteristics that Mr Raw found defective.

GR Sailing informed us that they promptly helped Mr Raw at the times he reported an issue. We couldn't be aware of the issues without the clients informing us.

In any case, this review clearly does not state SailChecker's service and support throughout the booking process, as well as our will to sort this issue out, since we were only informed after the disembarkation. When there's no written report left at the base by the client, no official complaint, there's nothing we can do - only to pressure the operator for a refund, and this is what we tried to achieve, spending many hours on the phone with the operator. GR Sailing denied it. So we do believe that we did make every possible effort to provide JR with the best service possible.

Furthermore, this review wasn't made at the time of the incident, and we do think that the purpose is to harm our company's reputation.
With kind regards,
SailChecker Team

The above is inaccurate. Sailchecker state that “Dimitra” was a new boat, but it was in it’s 4th season. It is clear from Sailcheckers website that this is the case.
According to Sailchecker, these 19 faults are typical on all Jeanneau boats !
A full list of complaints was left with GR Sailing on departure. They did send a poorly equipped man to unblock the holding tank while we were in Kalamos. Who failed.
Now to address the booking process.
I understood that Sailchecker had a local agent, and if they did I did not see them.
The booking was handled with skill and transfers also arranged.
I have now chartered 4 SO 349 s in Greece (Ionian & Poros) and this one was very poorly maintained. The other 3 were in tip top condition. I am disappointed to see that Sailcheckers are still offering Dimitra for charter.

JR

Sailcheckers recent response in totally inacurate.

It was Sailchecker who stated that "Dimitra" was a new boat.

It was Sailchecker who said that GR Sailing had said that all Jeanneaus have the faults. SEE ABOVE

Sailchecker seem to think that these faults are acceptable.

Any experienced yachtsman can clearly see that they are not !

The rule is "When you are in a hole stop digging"

25 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Mr Raw,

We are very grateful for your feedback and we thank you for saying in a public review that "The booking was handled with skill and transfers also arranged.", this is heartening and welcome.

Understanding and responding to clients' difficulties is very important to us as we aim to create total peace of mind. As you mention, I offered to personally meet with you to better understand and try to resolve.

It is important to let it be known that we were not informed of any difficulties with your charter until well after your return home. This made it impossible to intervene in real time and make a difference to your charter, something we have done successfully in the past.

Having supported you on your return, we are slightly at a loss as to receive this review nearly a year ofter our services were provided to you.

We enjoyed finding this boat for you and we were extremely disappointed to find you had experienced some difficulties. As you will know, it's the aim of SailChecker to operate above and beyond the market standards. In the very rare cases, when customers have issues, we have an unrivalled record of obtaining goodwill or compensation for our guests that can be seen in other reviews.

In response to your list, we are disappointed that you did not allow us to support you in real time. We recommend that you do not sign for warps or any lines that are in disrepair; you should always highlight these at take over.

In regard to the WC that became blocked, the operator sent a person to help support you. WCs commonly become blocked, typically this happens when a foreign item is flushed. As frustrating as this is, we do not see what further the operator could have done.

In other items you mention the sound of the water pump and the position of blocks, these are largely a matter of opinion, these are simply design features of all this make and model of yacht. It's not true to say that this was the response to all the faults you reported.

The Zip on the sail bag was reported as stiff. Typically a sail bag can go a whole season without being zipped in the Mediterranean. When at anchor, including Med mooring, you should leave the halyard attached and the bag open. Whilst we can criticise operators from not keeping zips serviceable, we recognise they have a very limited time to turn the boats around each Saturday and this is not a feature that will impact heavily on a charter.

You seemed very frustrated that the kedge anchor provided was not attached to anything. Kedge anchors can be used for a variety of purposes from preventing swinging when stern-to to the beach, to offering a second anchor in bad weather, to offering an emergency break in a tight marina. Each requires a slightly different configuration, and it's importance dependant on the distance from the coast, sail area, typical weather and so on. The point being, if you were frustrated by the configuration, it should have been mentioned at check-in, and if you weren't satisfied, we should have been informed.

Finally your review states were mislead over the age of the boat. This is simply not the case. The precise age of the boat (not a range) was clearly stated on our offer, our invoice, your client pages, and your contract.

We would be happy to revisit any of the above with you or with the operator and remain at your disposal.

Yours ever,

Christopher Lait
CEO
SailChecker Ltd

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 4 out of 5 stars

Everything was perfect except for…

Everything was perfect except for trying to find your office at the marina in Dubrovnik! Took over an hour to find. No map to shoe location and nobody knew it at the marina. Otherwise 5 stars.

20 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Sean,

Thank you very much for chartering through us this year.

We do appreciate your feedback and we will definitely report this to our partner in Croatia so that they improve their base info documents.

We remain at your disposal and we hope to help you again with a future charter.

With kind regards,

SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

I was really impressed how responsive…

I was really impressed how responsive and professional you guys are!
So yeah, I would highly recommend you to all people looking for a great sailing trip :)
thank you again for you precious help and assistance,
keep it up!

18 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Loubna,

Thank you so much for your kind words.

We remain at your disposal for any future enquiry you might have.

With kind regards,

SailChecker Team


United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Kate ever so helpful when we encounted…

Kate ever so helpful when we encounted problems with flights bases yachts

18 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Richard,

Thank you for your kind review. It was my pleasure.

Hope I can help you again sometime in the near future.

Best wishes,

Kate

General Manager
SailChecker Ltd.
www.SailChecker.com

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Great first experience!

This was our first sailing experience, and we had a fantastic time. Kate took the time to answer all of our questions thoroughly and checked in with us throughout the process. The catamaran and crew they helped us book were a great fit for our needs.

8 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Nikki,

Thank you very much for your kind words. It was my pleasure helping you find the ideal cabin charter for your holidays in Mallorca.

I remain at your disposal for any future enquiry you might have.

Best wishes,

Kate

General Manager
SailChecker Ltd.
www.SailChecker.com

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Very experienced Captain

Very experienced Captain; great crew;unforgettable cruise.

4 June 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Panos,

Thank you very much for taking the time to leave us your feedback on your recent SailChecker experience in Greece.

We hope we can help you again sometime in the near future.

With kind regards,

SailChecker Team


United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 5 out of 5 stars

Kate Ioannidou has been so helpful as…

Kate Ioannidou has been so helpful as we've planned this trip. She's been more than patient as I have asked an enormous amount of questions. The process has been smooth and easy. Will def. use sail checker again!

30 May 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Bryant,

Thank you very much for your kind words.

I really enjoyed planning this trip with you.

I hope I can help you again with a future charter soon.

Best wishes,

Kate

General Manager
SailChecker Ltd.
www.SailChecker.com

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

Rated 4 out of 5 stars

Sailchecker was very helpful and…

Sailchecker was very helpful and responded quickly and accurately to my various inquiries. I think they do great work. The charter company, while good, is not attentive to small maintenance issues that I ended up continually working on.

11 May 2018
Unprompted review
Sailchecker Ltd logo

Reply from Sailchecker Ltd

Dear Scott,

Thank you for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you found our team helpful and responsive to your inquiries. Ensuring clarity and accuracy in our communications is something we always strive for.

We’re sorry to learn about the small maintenance issues you encountered with the charter company. While we do our utmost to partner with operators who maintain high standards, your feedback is invaluable in helping us continuously improve. Please rest assured that we will pass along your comments to the operator to ensure future charters meet expectations.

We hope to have the pleasure of assisting you with your next adventure and delivering an even better experience.

Yours in sailing,
SailChecker Team

United Kingdom: +44 8000 988 118
United States: +1-844-335-1306
Greece: +30 800 848 1290
Australia: +61 730678907

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