Safield Reviews 

446
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I had a problem with an Auraglow light, contacted Safield and they're sending a replacement. Well happy, thanks guys.

Rated 2 out of 5 stars

When buying do not "try" as this = "Used" = NO RETURN Bought a motion sensor pir bulb (auraglow) which didn't illuminate unless rubbing hands around it before eventually illuminating. Fitted o... See more

Rated 5 out of 5 stars

Ordered 2x Auraglow up/down outside wall lights (dusk-dawn & PIR) which were delivered promptly. The units were of good quality, look good and are now installed and working fine. There were a few... See more

Company replied

Rated 2 out of 5 stars

Not a happy customer! I bought a light which has stopped working six months after installation. Phoned to get replacement and have been told I need to return faulty one before they replace it (it’s £... See more

Company details

  1. Gift Shop

Information provided by various external sources

Safield Distributions are sole importers and distributors for many of our product lines that are forever changing. We mainly seek products that are exclusive to you only through us! Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.


Contact info

3.7

Average

TrustScore 3.5 out of 5

446 reviews

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3.7

All reviews

(446)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great for craft work

This is just what I needed to do my diamond art. I can position it really close to the part I am working on and the light is bright enough for me to see exactly what I am doing. The colours on the base are an added bonus, they are very pretty and look amazing. I would recommend this to anyone who needs a light for any craft work. And I can charge my phone at the same time! Great value too.

31 March 2021
Rated 5 out of 5 stars

Fantastic customer care

This company has brilliant customer care. I had an issue with some outside lights. They emailed me back straight away and had replacements sent within days. Couldn't ask for anything better. Thank you.

21 March 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Delivery time was quick under the circumstances of Covid and the quality of the lights is good.

16 January 2021
Rated 1 out of 5 stars

I bought a Solewrap machine for…

I bought a Solewrap machine for disposable shoe covers. It broke at the third use. The handle is only supported within the plastic. No surprise that it broke so quickly. The machine may as well be called "Disposable machine for.....". or else it should have a warning that it be limited to those under 60kg in weight. Safield had the audacity to charge me for the return postage which was around £10! I could not be bothered to take it up with Amazon.

28 November 2020
Unprompted review
Rated 2 out of 5 stars

Tried but not working as advertised NO return

When buying do not "try" as this = "Used" =
NO RETURN

Bought a motion sensor pir bulb (auraglow) which didn't illuminate unless rubbing hands around it before eventually illuminating. Fitted outside rear door in clear glass protective cover.

Company taking the view this voided any return as now USED !

Not a company who's questionable after sales I would use again and at £7.99 was a waste of my money.

17 November 2020
Unprompted review
Rated 5 out of 5 stars

I have purchased many products from…

I have purchased many products from Safield, including the solar flickering jars and the motion sensor light strips for cupboards and wardrobes etc.
I love their products and their after sales service has been excellent and efficient on the occasion when I have to use their service. I will continue to recommend your company to my friends and to continue to use your excellent products.

2 November 2020

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