I had a problem with an Auraglow light, contacted Safield and they're sending a replacement. Well happy, thanks guys.
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See what reviewers are saying
When buying do not "try" as this = "Used" = NO RETURN Bought a motion sensor pir bulb (auraglow) which didn't illuminate unless rubbing hands around it before eventually illuminating. Fitted o... See more
Ordered 2x Auraglow up/down outside wall lights (dusk-dawn & PIR) which were delivered promptly. The units were of good quality, look good and are now installed and working fine. There were a few... See more
Company replied
Not a happy customer! I bought a light which has stopped working six months after installation. Phoned to get replacement and have been told I need to return faulty one before they replace it (it’s £... See more
Company details
Information provided by various external sources
Safield Distributions are sole importers and distributors for many of our product lines that are forever changing. We mainly seek products that are exclusive to you only through us! Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.
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Excellent service
Good communication. Items well packed and received promptly.

Reply from Safield
Excellent
Bought two nite lights great price great product would defiantly buy from them again

Reply from Safield
Plug In Motion Sensor LED Light
No real issues, light works as stated. Delivery was a little slow, but nothing to really complain about.
Would recommend.

Reply from Safield
Excellent!!
Goods were received the next day!!! I was expecting them within a few days, but less than 24 hours of placing order, I had received them. Second time shopping with them and will do so again
Safield stuff
Goods came on time, well packed - so I put in another order to them directly - not through Amazon..
Great service and products
Excellent products delivered swiftly and accurately
Retractable washing line
Good price, easy ordering, quick delivery, good product
Small Kitchen Trolley
I had a very narrow gap to fill between my washer and the wall. This item fits perfectly and I now have three rows of extra storage. The goods came quickly and most importantly for me very, very easy to put together. Didn't need any tools at all !!! Will certainly use this company again.
Fantastic Delivery, came on time
Great delivery from order placed on Sunday - came on Tuesday. Unfortunately the goods didn't look quite as nice as on the internet and were sent back. Currently waiting for a refund
Pic Stick Selfie stick
Excellent - very competitive price, solidly made , but perhaps a bit heavy.
Blue tooth remote easy to load and works well.
Ordered Monday and delivred Tuseday - brilliant service from Safield
Efficient and friendly
Friendly customer service, efficient (next day) delivery. No nonsense. Recommended.
Late delivery, wrong product
My order was for AURAGLOW 14w LED E27 Screw Light Bulb, Warm White, 75w Equivalent - DIMMABLE.
The order was received late and was an AURAGLOW 12w LED E27 Screw Light Bulb, COOL WHITE, 75w Equivalent - NON-DIMMABLE.
Not impreessed.
Ok when the manager was contacted
well the parcel went missing !!!
I contacted wowcher they sent you an email to say I hadn't received the kinect sand days went by going into weeks and no parcel I phoned you I sent you emails and nothing
I again phoned wowcher they contacted the manager and bingo
He contacted me with an opology and said he'd see to it personally that I would recieve my item
4 days later my item arrived
THANkYOU
Service Great Product Not!!!!!!!
i used the company via a wowcher offer everything was great but the product was definitely not worth the money I would have sent it back but to be honest wasn't worth it the item looked nothing like the picture. The company however dispatched on time
Superb Service
Superb service. Very prompt delivery. Online chat was excellent and great to talk to somebody about my order.
Reliable
We got our items very quickly and they were just as expected, not too small or defective.
First class service. Prompt delivery. Item as described.
Highly recommended.
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