SafeYachts Reviews 

36
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Can't say enough how pleased we were with Denise and Michael! Left our boat for 5 weeks on a mooring under their watchful eye. Denise sent us weekly photographs with times of bilge, power panels, thro... See more

Rated 5 out of 5 stars

While our boat was stored in Grenada, SafeYachts had boats that they were tending in the same yard that our boat was stored. We had hired another service to tend our boat while we were away. Denise... See more

Rated 5 out of 5 stars

Denise looked after our Leopard 47PC in Grenada in 2016 and is now (2020) looking after our Cape Dory 28 in Luperon, DR. It is great to work with someone who performs the service as promised and in a... See more

Rated 5 out of 5 stars

The other 5 star reviews say it all. Denise is excellent, probably more attentive than I am, she is a boat owner so she knows what is important and valued by her clients and she can customise the serv... See more

Company details

  1. Home Services

Information provided by various external sources

Whether you're leaving your yacht in Grenada, needing a repair done professionally or simply wanting it to look sparkly clean, we're the right people.


Contact info

4.8

Excellent

TrustScore 5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(36)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

S.V. Starting Over

Can't say enough how pleased we were with Denise and Michael! Left our boat for 5 weeks on a mooring under their watchful eye. Denise sent us weekly photographs with times of bilge, power panels, through hulls, hatches opened and hatches closed. Her extreme attention to detail kept us at ease leaving our baby in Luperon. Also very impressed with the extras they provided such as help with customs the day we arrived as well as the taxi they arranged from airport on our return and even transportation back to our boat which we found safe and in order on our return. Highly recommend these guys!

15 June 2020
Unprompted review
Rated 5 out of 5 stars

While our boat was stored in Grenada

While our boat was stored in Grenada, SafeYachts had boats that they were tending in the same yard that our boat was stored. We had hired another service to tend our boat while we were away. Denise was near our boat one day and could hear an alarm, and went out of her way to contact us. She was not aware who was tending our boat at the time. Thanks to her going out of her way to contact us, and we were not even her customer, things were properly tended to in short order. This company, in my opinion, goes above and beyond.

4 June 2020
Unprompted review
Rated 5 out of 5 stars

Denise looked after our Leopard 47PC in…

Denise looked after our Leopard 47PC in Grenada in 2016 and is now (2020) looking after our Cape Dory 28 in Luperon, DR. It is great to work with someone who performs the service as promised and in a timely fashion, anticipates problems and uses common sense. We definitely feel that our yacht is in "Safe" hands.
Ed Steele

5 April 2020
Unprompted review
Rated 5 out of 5 stars

They are the ones to talk to!!!

Since the second we arrived in the Dominican Republic, Safe Yachts were absolutely incredible. They were the first smiling faces we saw, even before the navy. They walked us through the whole process and provided every bit of help we could have needed as well as useful numbers and information. Even after our first week they were still offering help and advice when we needed it. If you need anything, go to them first. They can sort it out.

12 December 2019
Unprompted review
Rated 5 out of 5 stars

Denise provided gardienage for our bot…

Denise provided gardienage for our bot when we were in Grenada over the hurricane season. She regularly inspected to boat for mildew, water ingress, infestations etc. She sent regular e mails and photo's if required. We were very pleased with the service. I am sure she will do as good a job in Luperon.

Brian Reynolds
INGA

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Sea Safety Service Grenada

As a business owner here in Grenada, we worked with some of Denise's clients whilst their yacht was in her care. She would coordinate our services and ensure that her clients received what they needed, on time and within budget. It's always a pleasure to work with professionals who care about their customers.

3 October 2019
Unprompted review
Rated 5 out of 5 stars

Denise looked after our 57’ Catamaran…

Denise looked after our 57’ Catamaran Adastra while on the hard in Grenada, I believe her service is invaluable while leaving your boat unattended, she checked the boat every week, took photographs of battery levels and sent them to me regularly, I was able to leave the boat in her professional care and go away on vacation knowing she would handle anything that came her way, Denise is a professional and diligent business owner and I highly recommend her to look after you boat in any location.

3 October 2019
Unprompted review
Rated 5 out of 5 stars

We used SafeYachts to take care of our yacht

We used SafeYachts to take care of our yacht as Denise was recommended to us. We found SafeYachts to be the best gardianage we could have chosen. While we were away Denise kept in contact with us, did ongoing checks, maintenance when needed and gave us monthly reports.
I would definitely recommend SafeYachts to anyone needing gardianage; first class service!

30 September 2019
Unprompted review
Rated 5 out of 5 stars

The other 5 star reviews say it all

The other 5 star reviews say it all. Denise is excellent, probably more attentive than I am, she is a boat owner so she knows what is important and valued by her clients and she can customise the services of her team to suit. No reservations, Mike 44ft moody on mooring bouy 6 months. Worth saying the moorings are Checked by the equally excellent dive centre scuba tech.

20 July 2018
Unprompted review
Rated 5 out of 5 stars

Denise has looked after our 50 ft Prout…

Denise has looked after our 50 ft Prout cat for 3 seasons now. First on the hard in Clarkes Court and then on the water for 12 months in Prickly Bay. And now another 6 months on the hard in Clarkes Court.

Being more than 6000 miles away, having Denise keep a close eye on the baby, reporting each 2 weeks with images and descriptions of how she is. Also any matters needing attention and advised. Where necessary she follows up and gets the work done. This was all done very thoroughly by someone who KNOWS. Thats what matters.

All in all a great service.

14 July 2018
Unprompted review
Rated 5 out of 5 stars

We had the good fortune having Denise…

We had the good fortune having Denise at Safe Yachts look after our catamaran whilst she was on the hard in Clarkes Court for 7 1/2 months.
I loved the frequent updates and pictures and we were alerted to any possible problems so we did not return to any surprises.
I highly recommend Denise and her team for any of your boat care needs.
Suzanne & Bob

24 April 2018
Unprompted review
Rated 5 out of 5 stars

Security and comfort from 2500 miles way

Denise watched over our Catamaran Forever, for 6 months in 2017 while she was on a mooring ball in Prickly Bay.

We discussed all the services Denise provided, together we came up with a gaurdianage that best suited our needs. Denise was efficient, affordable and quick to send emailed reports along with pictures of our cat. Any questions I had about our cat, local information, or when I needed suggestions for repairs/services, she was there for us.

Denise and Safe Yachts provided us the comfort we needed knowing Forever was being well taken care of in our absence.

3 January 2018
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

We had Denise look after our 46' Leopard cat during the summer of 2016. She was very conscientious in her duties and communicative with us whenever needed. She arranged for various projects to be done on our boat in our absence and she monitored all the work. Highly recommended. INDIGO

19 December 2016
Unprompted review
Rated 5 out of 5 stars

Piece of mind

We left our sailboat on a Safe Yachts mooring ball for five months during the 2016 hurricane season. Receiving very thorough weekly email reports gave us great piece of mind as we attended to our land life. Denise runs Safe Yachts very professionally and anticipates the needs of cruisers. Denise arranges transportation to and from the airport with reliable local drivers. She also put gas in our dinghy prior to arrival making start up to the sailing season seamless. During tense times when storms were approaching the area Denise kept in constant communication with us. Safe Yachts is definitely a five star experience.

18 December 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We left our boat on the hard in Grenada for 6 month and hired Denise at Safe Yacht to board and inspect it every two weeks. The inspections were done on schedule and after every one we promptly received an email detailing what had been found and what was done. When we had some battery issues, she coordinated with Stephen at Marine Tech (also would highly recommend) to troubleshoot the problem. She also was able to give us information about the status of work that we had contracted to have done on the boat. When we returned, we found the interior to be as clean and mildew free as when we had left it. Were very pleased with the professionalism of her service and plan to hire her again when we next leave the boat on the hard in Grenada.

14 November 2016
Unprompted review
Rated 5 out of 5 stars

Great service

We have known Denise for several years. When ever we are in Grenada on our 50 ft catamaran, we always connect with her. Her moorings are new, safe and well maintained. She is attentive to our needs and knows who to call on to sort out our boat issues. Totally reliable and pays attention to our details. You cannot go wrong leaving your boat in her capable hands. I have spent 25 years racing and cruising all over the globe and I have worked with a lot of people in the sailing industry and Denise is among my favorite.

19 September 2016
Unprompted review
Rated 5 out of 5 stars

On A Mooring in Prickly Bay

My wife and I had to go back to the states to take care of some personal business and needed to leave the boat in Grenada for approximately 6 weeks. This is the second time that we needed to leave the boat over the course of two years and last year we hauled out in Grenada Marine. Since we were only going to be leaving for a short time, we decided to use Denise Simpson / Safe Yachts after receiving several stellar reviews from other cruisers.

I emailed Denise ahead and paid my deposit which guaranteed a mooring ball for the time when we would be away from the boat. ( Definitely recommend that since she does fill up).

Before leaving, Denise came to the boat to check out the various systems and spent approximately an hour with us going through the watermaker, engines and general care of the boat. She took copious notes and really felt that we were in good hands when we left our boat.

Throughout our time away, she sent very thorough notes of the things she did on the boat. Engine hours, temperature, reading on the watermaker.. Whatever your concerns are... she took care of them.

While we were away, there was a problem. The watermaker... (ugh) It was showing a strange error ( I never saw ) and she had an experienced technician out the next day to take care of the problem.

Denise went above and beyond on many occasions and made leaving the boat pleasant. If we ever have to leave the boat in Grenada for an extended period of time, I would absolutely recommend her services!

27 July 2016
Unprompted review
Rated 5 out of 5 stars

Excellent knowledge, communication, workmanship, responsibility, problem solving

We are Canadians with a sailboat located in Grenada. We were referred to Denise and Safe Yachts through a boat delivery service in the BVI's who strongly recommended her. Our initial need was an inspection of the boat to ensure sea worthy. Denise and her business associate completed a thorough 4 hour inspection and provided an extremely detailed report listing all matters and what work was required. This included all boat parts, engine, bilge, generator, battery, electrical components, mechanics, everything. We then wanted to move the boat to a new location (closer to Safe Yachts) and Denise prepared the boat for the journey, notified the coast guard, hired a tug boat and transported the boat without a single issue to her new mooring in Prickly Bay.

Since that time, Denise has been working on the boat to ensure ship shape including multiple cleanings and oiling of interior wood, ensuring all mechanical components in working order, purchasing generator on our behalf, installing solar panels, draining pumps and bilge, cleaning entire boat including rust, etc. from prior maintenance, organizing chain and anchor. Hours and hours and hours of labour. We have been so appreciative of her attention to detail, proactive nature and responsibility.

Denise provides all time details spent on boat for invoicing and scans and provides all receipts for purchases made. Denise is providing a valuable service that only someone with her experience and strength of personality can provide.

Thanks Denise.

8 July 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look