SafeUnlocks.com Reviews 490

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Why are companies like this allowed to exist??A business transaction is defined as a two (or more) party agreement to trade for services or goods. I entered their site expecting and wiling to trade fo... See more

Company replied

Rated 1 out of 5 stars

This is a total scam you just get singed up for another website and lose 2 bucks for no reason every video recommending it either lies or is paid. Also the Order number gets randomized every time you... See more

Company replied

Rated 5 out of 5 stars

Needed to switch carriers urgently and Safeunlocks made it possible in minutes. Best 1$ I've ever spent. I was moving to a new city and had to change carriers immediately. SafeUnlocks ensured I could... See more

Rated 5 out of 5 stars

They made unlocking my phone a breeze. I'll definitely use them again if I need to unlock another device. With multiple phones in my family, having a reliable unlocking service is invaluable. SafeUnlo... See more

Company details

  1. Phone Repair Service

Written by the company

Unlocking Made Simple With SafeUnlocks you can Unlock any Device within Minutes​


Contact info

2.8

Average

TrustScore 3 out of 5

490 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

this is scem the are said only there…

this is scem the are said only there try to take from my account £59 and its says only safe chk for £1 ive paid the money noreply even i have send the order no whith my paymount

29 October 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Dear John Barker,

First and foremost, we want to sincerely apologize for any confusion or inconvenience you’ve experienced. It’s clear something didn’t go as planned, and for that, we’re truly sorry. 🙏

We understand your concerns, especially when it comes to financial transactions. However, we assure you that Safeunlocks.com operates with the highest integrity and transparency. We’re a fully registered company, proud of our positive standing on the Better Business Bureau and Trustpilot, where many users share their success stories.

To address your specific concern, we never directly handle payment information. Instead, we use a trusted, regulated third-party platform for all transactions to ensure security and privacy. Any claim of us misusing payment info is not only incorrect but goes against our core values and operational practices.

It seems there has been a significant misunderstanding, and we believe this may be the result of automated attacks from competitors, as you mentioned issues with payment that simply can't arise from our secure process. We’re taking your feedback seriously and constantly working towards improving our service to prevent any such instances in the future.

We would love the chance to rectify this situation and restore your faith in our services. Could you please reach out to us directly at support@safeunlocks.com? This way, we can discuss this matter in detail and find a satisfactory resolution.

Thank you for bringing this to our attention, John. Every piece of feedback is a chance for us to improve and ensure our users feel safe and respected. We’re here to help and hope to turn your experience around. 😊

Warm regards,

The Safeunlocks Team

Rated 1 out of 5 stars

I almost got Scammed.

I almost got Scammed.

I have a network-locked phone, so I Googled how to unlock it. After watching a YouTube video, I found myself on the site. In hindsight, the YouTube video was also suspicious.
I filled out the form and was about to play when I noticed something was wrong. A part of the website wasn't working, and when I tried to click the link before, it looked scammy; that's what set off my scammy senses as a cybersecurity professional. I can sense a fake and fraudulent site a mile away, and after doing some digging around the site and searching online, the site is a Scam. The five-star reviews on the site are all from the same individual who is probably using AI, so stay away.

PS I'm Nigerian, so I know what I'm talking about

21 October 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hello Anbu black ops,

First and foremost, we're really sorry to hear about your unsettling experience and any inconvenience it may have caused you. 😟 We appreciate you bringing this to our attention, and we're here to clear the air with nothing but facts and a sprinkle of our characteristic humor. 🌬️😊

We understand how the digital world can be a maze, with each corner potentially hiding a minotaur. But rest assured, Safeunlocks.com is more like the helpful Ariadne, offering you a string (of services) to guide you out safely. We're a registered company, proud of our positive standing on the Better Business Bureau and Trustpilot, where open discussions about our services thrive. 📜✨

It seems there was a hiccup on our website during your visit – for that, we are rolling up our sleeves and getting our tech wizards on it. 🧙‍♂️💻 Sometimes technology likes to play tricks on us, but we're always on our toes to fix any issues. Our team is currently investigating to ensure everything functions smoothly, as we constantly strive to improve our user experience.

Regarding your concerns about payment information, let us put your mind at ease. We do not capture or store any payment details directly. All transactions are handled through a regulated third-party platform, keeping your information secure and the trolls at bay. 🛡️

It pains us to hear claims labeling our hard work as a scam, especially when these come from the shadows of misunderstanding or, worse, competitors playing foul. We take these allegations seriously and have processes in place to protect our reputation and, more importantly, our users. We're forwarding all necessary information to the competent authorities to ensure our digital realm remains a safe space.

We invite you to reach out to us at support@safeunlocks.com. Let's turn this experience around. Who knows? We might just surprise you with our commitment to your satisfaction and security. 😊

Lastly, we want to thank you and everyone for their feedback. It's the compass that guides us toward improvement, and every comment is a step towards excellence. 🧭

Warm regards,
The SafeUnlocks Team

Rated 1 out of 5 stars

Thank You very much for a great service…

Thank You very much for a great service I had a great experience using your Samsung unlocking website

My IMEI:350256483672881

18 October 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Hello Yariel,

Thank you so much for taking the time to leave us this wonderful review! 😊 We're thrilled to hear you had a great experience using our Samsung unlocking service. Ensuring our customers have a smooth and successful unlocking process is our top priority, and it's rewarding to know we've achieved that for you.

Your IMEI number is noted, and if there's anything more we can do for you or any further assistance you require, please don't hesitate to reach out. Your satisfaction and peace of mind are what we strive for with every service.

Should you need any more unlocks in the future or have any questions, feel free to contact us at support@safeunlocks.com. We're always here to help!

Thanks again, Yariel, for choosing us and for sharing your positive experience. We look forward to serving you again! 🌟

Best regards,
The Safeunlocks Team

Rated 1 out of 5 stars

SCAM

First of all, charged me one dollar and never received my code. Then, the site ''love2gaming.com'' charged me 17 Dollars without asking me. DO NOT TRUST THIS SITE.

10 October 2024
Unprompted review
SafeUnlocks.com logo

Reply from SafeUnlocks.com

Dear Doc,

First and foremost, we want to extend our sincerest apologies for any confusion or inconvenience you may have experienced. It's disheartening to hear about your dissatisfaction, and we're here to clarify things with a sprinkle of positivity and understanding. 😊

We're puzzled by the mention of a charge from "love2gaming.com," as this site isn't associated with us at Safeunlocks.com. We take pride in our transparent payment processes and want to reassure you that we only use a regulated third-party platform for all transactions, ensuring no payment information is directly handled or stored by us. Any claims of misuse or abuse of payment info are, rest assured, not only unfounded but also a misrepresentation of how we operate.

It's also worth noting that we're a registered company, backed by positive feedback from thousands of satisfied users on platforms like Trustpilot and the Better Business Bureau. While we understand the internet can sometimes be a wild west of information, it's unfortunate that competitors or dissatisfied individuals might resort to tactics that unfairly tarnish our reputation.

That said, we're all ears and eager to resolve this hiccup! We encourage you to reach out to us directly at support@safeunlocks.com so we can look into this matter thoroughly and provide you with the service and answers you deserve. Our team is committed to ensuring every user's experience is smooth and satisfactory, and we're keen to turn your frown upside down. 😄

Additionally, we're continuously working on improving our services and appreciate all forms of feedback. It's through valuable input like yours that we can grow and better serve our community.

Thank you for bringing this to our attention, Doc. We look forward to hearing from you and hopefully restoring your faith in Safeunlocks.com. Remember, our goal is to unlock not just phones but also positive experiences and smiles!

Warm regards,

The Safeunlocks Team

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