I had the worst experience in my life. Sebstain was the man responsible for the removal team. He was arrogant, aggressive, abusive and rejected to answer basic of question of handling my items. He... See more
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I used Safe Removals back in April, the move was smooth; however when entering the mattress they knocked a frame which broke and damaged the stairs. I was assured the insurance would cover everything... See more
I chose Safe Removals based on past positive reviews on this site. I really regret using them. Of the two men, one was really nice and helpful. The other was rude to my wife when she explained how to... See more
2 lost fender guitars. value itro £1200. other lost stuff as well, when i emailed safe removals about this, one of their reps told me its not their responsabillty!!! use this company at your peril. an... See more
Company details
Contact info
141 Acton Lane, NW10 7PB, London, United Kingdom
- 02088883917
- info@saferemovals.co.uk
- saferemovals.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Removals and packing service
Safe Removals is very well organised company. We had the packing service done by very experienced crew who also was very friendly. On the moving day movers were very polite and move our belongings smoothly. Safe Removals team were highly professional , efficient , competent and careful. Thank you Safe Removals for a great service. I will recommend this company to anyone who is looking for moving.
Good suvies quick move
The company safe removals
Where quick efficient end clean
They where verry helpful end professional
The packing suvies was done safe end
Quick nothing was broken what so ever we had an excellent expertise frome the guys of safe removals
Thank you!
I've moved many times, internationally too - this was definitely the best experience I've ever had. Nothing got lost or was broken. I even got held up unexpectedly so the nice people at Safe Removals had to wait for me to get into the flat but they didn't charge me extra for this which I'm very grateful for. Apart from that everything went smoothly according to plan. Will recommend Safe Removals to anyone!
great company
Great company, Safe removals provided us with excellent office removals relocation from initial contact to removal day.
Brett who was very friendly and knowledgeable did office visit at convenient time.
Safe removals emailed us with a competitive QUOTE AS WELL as advice about our office relocation.
The office processed my booking and confirmed the details the next morning. On the moving day movers arrived on time and completed our office removals within six hours.
We would definitely use safe removals team to all our friend
Great Removals company in London
I would highly recommend Safe Removals if you are the plan for moving home. The staff is very punctual they timely arrived at the location and start work immediately. Safe Removals teams (led by professional staff) were efficient and highly experienced. I did not find any trouble and all the things were done safely. Staff all very professional and friendly they packed all my goods very professionally and nothing was broken. I was expecting at least something to be broken! I have large sofa I feel it was very difficult to moving the sofa, but the team moves this very well and I am very pleased about that move I have no doubt in the mind the guys of the Safe Removals were great, After this move I am in a position to share my experience with you, customer support is taking my booking and start work on one day. All in all, a great team. I’ve already recommended them to 3 other people looking to move this year and I will recommend them again and again.
Thank you safe removals team for amazing service.
Service good but was expensive
Service provided was good but took a lot longer than anticipated. The time allocations are in blocks of hours so we had gone just over 5.30 and were told we had to pay until 7.30. Only moved a couple of mile from one bed flat but cost us over £700 vs quote of a lot less. Everything was boxed and ready to go. If I had known full cost I would have used another company. Overall a good service though so still 3 stars woudl have been 4 -5 if they had been reasonable and just charged us for what we had used. I felt like asking the 2 x removals guys to hang around a few more hours as I had paid for them but they had had enough so let them go as removal was finished.
Best service !
I have received excellent customer service over the phone. Everything was dealt to detail.
The guys turn up on time on the day and were very efficient with the move. Everything was smoothly supervised.
Simply Excelent
Where do I even begin?
Couple weeks ago a Safe Removals estimator Brett has visit us to get better idea about the contents we have. After about half an hour of chatting and making notes he was off to the office to prepare a quote for us.
At the end of the day we have received a quotation from Patrick. It was great and even though it wasn’t the cheapest we have received we have decided to go with Safe Removals, as they were the only ones that seemed to know what they are doing.
Unfortunately our Agents were not so professional and helpful. We had to change our moving day 3 times! We were afraid that Safe Removals might be booked when we have finally secured a moving date and so they were, but guess what! The have squeezed us in regardless!
Over three days the crew worked very hard and efficient. We couldn’t believe our eyes when we saw the guys packing the kitchen. It was so quick and organized.
All the boxes were signed and numbered.
On the moving Day when the guys came the Sun was barely visible on the horizon and they’ve started the move immediately. During the day we had to keep asking them to stop for a tea and a biscuit!
Everything was taken into consideration. Furniture were protected and secured on the van. They definitely lived up to their name: Safe!
Only when moving you realise how much stuff you really have… And we have a LOT of stuff.
We were so impressed with the movers that we asked Patrick in the office could book and unpacking service for next day for a bit extra.
Patrick has booked us straight away!
Even though we were paying by the hour we invited the crew for dinner.
We don’t anticipate moving any time soon, but if we will it will only happen with Safe Removals.
Key points:
- Reliable and Friendly
- Effective and Professional
- No fuss “Can Do” Company
Will recommend Safe Removals to everyone.
Great company and service if ...
It you need a moving company which employees will watch your TV and leave it on when they supposed to be packing your items.
If you need a moving company which employees will make a football out of the tape and play football instead of moving out your items.
If you need a moving company which employees will sit on your armchair and have a chat instead of working
If you need a moving company which employees will dump everything in the middle of the living room in your new place.
If you need a moving company which employees will take 2 hours lunch break.
If you need a moving company which employees can barely understand your direction and pack everything without thinking so you can find your cutlery together with the content of your drawers
If you need moving company which employees will not move the furnitures first and then the boxes to each room.
Then I strongly recomend Safe Removals they provide excellent service if you are prepared to put up with the above
Such hard workers!
The guys came through morning rush hour traffic, carefully loaded everything, including taking beds apart, then drove through more nightmare traffic before unloading and rebuilding everything, heading off into more heavy traffic to get home. So impressed by their stamina and good humour to get through such a long tough day. Would recommend them to anyone.
Excellent Packing & Smooth Removal
I'm very happy with the service received from Conrad and the removals team.
They packed on Friday and then loaded up the vans on Saturday. Not one item was marked or damaged. The team were extremely patience and solutions focussed when trying to get my sofa out of the window!
Would recommend and use again
'Made the moving experience stress free'
Made the moving experience less stressful by providing an efficient and professional service. The removals team worked incredibly hard throughout the weekend and were very helpful and polite.They were also punctual, and exceptionally careful with all of the possessions. Nothing was damaged and everything was expertly boxed and bubble wrapped !
Highly recommended.
Trustworthy and fast Safe Removals
If you're looking for a reliable, friendly, and speedily efficient service 'Safe Removals' is the answer. Most impressed. Would definitely recommend their excellent teamwork, professionalism, and hardwork.
Efficient, fast, and reliable.
I used Safe Removals to move my library, including a large number of old and delicate books. The removal men were extremely friendly, efficient and careful, arriving on time, and finishing the job ahead of schedule. I was extremely impressed and would happily use the company in future.
Thanks for your understanding and flexibility
We first contacted Safe Removals via their website quotation form which gave a very competitive quote. We received phone call confirmation within half an hour later which was reassuring.
They were very understanding and flexible with us throughout despite the moving date changing several times. The moving day itself was handled with military type efficiency as they quickly and cheerfully shifted our three bedroom home in under three hours. I am very happy with how things turned out and not a single word of complaint.
excellent service, I highly recommend their efficiency
Contacted Safe Removals in a panic and they offered a courteous and reliable service
Decent Service
The removal men were very hardworking and friendly. There were a few communication issues regarding payment and working hours but they have since been resolved.
Timely and professional move
The arrival of the removal team was very timely and they showed excellent professionalism and efficiency. They did not delay and got straight on with the job at hand in a friendly can-do attitude. From the start they gave great advice about all aspects of the move which further proved their expertise. They worked hard and made light work of the huge amount of belonging which removed a lot of our stress from the day. Thank you for a great service and making light work of our relocation. Thanks again for making our day so much easier
Safe Removals - Safe Hands - Brilliant
We have used Safe Removals for two office moves and moving items in and out of long term storage. Competent and capable. No hesitation in recommending them.
Never paid damage caused, now no even replying to emails
I used Safe Removals back in April, the move was smooth; however when entering the mattress they knocked a frame which broke and damaged the stairs. I was assured the insurance would cover everything by the movers. Monday I emailed the company and it took a week for a reply, after that I was left 2 weekends waiting for someone to come and fix the damage/bring a new frame, needless to say it has never happened, now they don't even return my emails/text. I will have to pay my landlord from my own pocket, thought that was what insurance was for, cant even imagine the trouble I will be in if it were something major or if my furniture had gotten badly damaged.
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