Safe Removals Reviews 

157
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I had the worst experience in my life. Sebstain was the man responsible for the removal team. He was arrogant, aggressive, abusive and rejected to answer basic of question of handling my items. He... See more

Rated 1 out of 5 stars

I used Safe Removals back in April, the move was smooth; however when entering the mattress they knocked a frame which broke and damaged the stairs. I was assured the insurance would cover everything... See more

Rated 1 out of 5 stars

I chose Safe Removals based on past positive reviews on this site. I really regret using them. Of the two men, one was really nice and helpful. The other was rude to my wife when she explained how to... See more

Rated 1 out of 5 stars

2 lost fender guitars. value itro £1200. other lost stuff as well, when i emailed safe removals about this, one of their reps told me its not their responsabillty!!! use this company at your peril. an... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(157)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, efficient and friendly team. Would highly recommend

23 January 2019
Unprompted review
Safe Removals logo

Reply from Safe Removals

Thanks for the glowing review!

Rated 5 out of 5 stars

Excellent service . 3rd time I used them.

Safe removals where very helpful and so careful that even my crisps where intact. they also packed things in the way they had originally been laid in the drawers,,hung similar to how things where hung in the wardwobes etc making it easy to find. They saw the job through from the beginning to the end. Very responsible and caring . This is the 3rd time that I used safe removals. Total opposite to Sky Curriespcworld and virgin active on whom I have reviewed on trust pilot as well.

12 November 2018
Unprompted review
Safe Removals logo

Reply from Safe Removals

Thank you for your glowing review!

Rated 4 out of 5 stars

Job done :-)

Everything was booked with office okay, all information given with regards to the collection, however, when they arrived (Aussie Man with a Van, I was expecting a Safe Removals van) the chap in charge wasn't keen on the job,with a little toing and froing I'm glad to say we got there in the end.

Having said all that, they turned up when they said they would, very courteous and professional. (very hardworking when they started LOL)

I would use again

10 May 2018
Unprompted review
Safe Removals logo

Reply from Safe Removals

Many thanks!

Rated 5 out of 5 stars

Brilliant

On time, polite and quick work!

16 January 2018
Unprompted review
Safe Removals logo

Reply from Safe Removals

Many thanks!

Rated 5 out of 5 stars

Amazing company

Amazing company, very helpful staff, Fair price and Highly recommended.
Thank you Safe Removals.
Sylvia

28 October 2017
Unprompted review
Safe Removals logo

Reply from Safe Removals

Thanks!

Rated 5 out of 5 stars

Fantastic service and very efficient team!

Fantastic service and very efficient workers!! I will be recommending Safe removals to anyone I know who is moving. I have now used them twice and they are brilliant :)

28 October 2017
Unprompted review
Safe Removals logo

Reply from Safe Removals

We hope to move you a third time - Thank you for your review!

Rated 3 out of 5 stars

Have had good experiences previously …

Have had good experiences previously but not great this time - team of two seemed inexperienced, struggled with heavy furniture and in a rush. There was one breakage and scratches on furniture. However they do offer good value.

27 October 2017
Unprompted review
Rated 5 out of 5 stars

Flexible

Flexible, incredibly hard working and respectful throughout.
Highly recommended and definatley my go to company from now on.

27 October 2017
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Safe Removals

Cannot recommend this company enough! Have used them three times now, and am always really happy with entire team. The owner has a really nice approach with both customers and his employees, and this approach is apparent from the supervisors to the crew.
Everyman on the job worked tirelessly, were consistently polite and extremely helpful - made a stressful time very pleasant. Money wise, I did a lot of research with other companies, and Safe Removals were the best on price with more man power and additional vans - but overall, and more importantly to me the guys were just so professional - a great tireless workforce!
Simone.

21 September 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

First time using this company and very happy with the whole process. They were responsive, accommodating and professional.

20 September 2017
Unprompted review
Rated 5 out of 5 stars

House move

We recently used safe removals for our move.
From the beginning we felt confident with them.
On the day the guys that came were really good, hard working, polite and just got on with the job. I commend them for their attitude.
There was just one small problem the Luton van was too small I was expecting a bigger one, but in the end we managed to take the remaining things in our car and van.

18 September 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Would recommend them, highly professional, very polite, know their job, they took excellent care of my things and saw me safely ensconced in my new home with my own possessions around me. Pleased to have chosen them.

17 September 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look