safeMedicate Reviews 1,570

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the program simple, clear, and easy to follow. Many highlight the well-structured content and the support they felt while learning new and useful information. The product itself is frequently described as a brilliant resource, particularly for learning medication dosage calculations, with users appreciating its ability to provide automatic feedback and help build confidence. However, some people mentioned that the system could be improved by remembering their last position, as they often have to scroll through numerous pages when pausing or stopping videos. Additionally, a few customers suggested that the product could appeal to a wider range of healthcare professionals if it included medications aligned with more specific clinical practices.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting its user-friendly and... See more

Product

People report positive experiences with product. Customers find the product, Safe Medicate, to be a brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Safe Medication program was very simple and easy for me to follow. During this stage, I felt supported and motivated, and I learned new and useful information. Overall, I found the program clear,... See more

Company replied

Rated 5 out of 5 stars

Impressive overall, though it would be even better if it remembered your last position. I often end up scrolling through numerous pages when I need to pause or suddenly stop watching the videos. It's... See more

Company replied

Rated 5 out of 5 stars

I am a lecturer and use this tool across multiple undergraduate programs in adult and mental health nursing. The ability to set up mock assessments that students can get automatic feedback on is... See more

Company replied

Rated 5 out of 5 stars

This is a great resource for students to learn about giving medications, but also to test their knowledge. It is also user friendly, and easy to set up assessments with great support.

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Midwife
  4. Nursing School
  5. Registered General Nurse

Written by the company

There is no room for error with drug calculations. Develop and assess your skills with the world's leading resource for healthcare students and practitioners. Authentic World Ltd is the global market leader in the design and development of virtual authentic drug dosage calculation learning and assessment environments. Its flagship safeMedicate® suite of programs are currently informing the competence development of over half a million users across the globe with over 6.4 million authentic assessments employed to test and assure their dosage calculation competence. This makes it one of the most trusted resources for healthcare practitioners and students wishing to ensure safe and responsible practices in drug dosage calculations and medication administration.

COVID-19 Education Support | FREE ACCESS FOR NHS STAFF

Written by the company

As a healthcare professional led team we are pleased to offer safeMedicate free of cost to NHS colleagues during the COVID-19 pandemic.
Our COVID-19 Education Support module is our contribution to supporting your competence updating in COVID-19 related drug dosage calculations. You may also be interested in our international suite of safeMedicate authentic learning and assessment environments.
CLAIM YOUR FREE ACCESS
The safeMedicate team is pleased to be working with Health Education and Improvement Wales (HEIW) and other NHS organisations across the UK, in offering our translational research, design and development and training and support services as a contribution to supporting you during this unprecedented COVID-19 crisis. If you are a practitioner working in a UK private healthcare organisation then please get in touch with us at covid-19.support@safemedicate.com using your work email address so that we can discuss your requirements.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Easy navigation

Very easy to navigate and the examples were understandable

29 May 2024
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Reply from safeMedicate

Many thanks for your 5* review - we really appreciate it!

Rated 5 out of 5 stars

From this experience

From this experience, I have learned a lot about medication and how to manage risks associated with medication errors proactively. The diagnostic assessment criteria helped me identify areas I need to practice more to improve my medication knowledge. I highly recommend SafeMedicate e-learning to all nursing students worldwide, as it enhances patient safety and reduces medication errors."

29 May 2024
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Reply from safeMedicate

Thank you for your 5* review - we really appreciate you taking the time to provide us with your feedback!

Rated 1 out of 5 stars

Glitches and inaccessibility

In two consecutive years of use as a student mental health nurse I have experienced glitches and inaccessibility three times. I had to redo the same three times for the same reason. Regardless of what browsers I have been using [chrome, firefox, opera, safari] and interface [IOS, Windows]. Also another variable that was controlled was the speed that was always over 140mbps. Very upsetting when dealing with the actual tests in real time.

Response: I did communicate and nothing happened besides apologies via mail, which undoubtedly for my test experience was not good. This issue occurred too many times - consecutive times.

30 May 2023
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Reply from safeMedicate

Hello - thank you for taking the time to provide us with your feedback. We're sorry that your experience using safeMedicate wasn't as positive as we would like and please feel free to contact us directly if you have any further concerns.

Rated 5 out of 5 stars

Formative assessment

We can practice through Formative assessment which I find very helpful.

7 April 2024
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Reply from safeMedicate

Thank you Alisha for your positive feedback!

Rated 5 out of 5 stars

Merging modules

The practice exams are a great way to practice our skills but it would be beneficial to have a practice exam which merged essential skills, body weight and body surface calculations and injectable medicines

29 May 2024
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Reply from safeMedicate

Thank you for your 5* review - we really appreciate it! There is an option to merge all modules into one assessment, however your assessments are scheduled by your university so it is their decision how they assess you.

Rated 5 out of 5 stars

This app is user friendly

This app is user friendly, safe explanatory and displays the answer for revision.

29 May 2024
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Reply from safeMedicate

Many thanks for the 5* review - we really appreciate it!

Rated 5 out of 5 stars

With the safe medicate experience

With the safe medicate experience, it has shaped me and give me that confidence when calculating for tablets, capsules, and IV medications to minimise drug errors.

29 May 2024
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Reply from safeMedicate

Thank you for the positive feedback - we're glad to hear that safeMedicate has helped boost your confidence with dosage calculations!

Rated 5 out of 5 stars

Easy instructions and simple practice…

Easy instructions and simple practice sessions. Made it easier to understand.Thank you for the best 3 years of safemedicate experience.

28 May 2024
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Reply from safeMedicate

Thank you so much for your positive feedback - we're so pleased you enjoyed using safeMedicate alongside your studies!

Rated 2 out of 5 stars

Very very time consuming having to re

Very very time consuming having to re - do 100 questions when you have made 1 error for example tablets / capsules. Etc . It would be more efficient to correct the errors made rather than go through the whole test again .

20 October 2023
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Reply from safeMedicate

Thank you Donna for taking the time to provide us with your feedback. Your university schedules your assessments for you and it is often university policy to resit an entire exam rather than just questions that were marked incorrect - this isn't something we have control over but appreciate where you are coming from.

Rated 3 out of 5 stars

Could be more user friendly

Could be more user friendly

28 May 2024
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Reply from safeMedicate

Thank you for providing us with your feedback - please feel free to get in touch with our team, we'd love to hear more about anything specific that you feel could be improved.

Rated 5 out of 5 stars

I got great lectures and enjoyed doing…

I got great lectures and enjoyed doing assessments whenever I logged in and results provided immediately.
I'm more confident now with medication management. Much appreciation to safe Medicate team.

28 May 2024
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Reply from safeMedicate

Thank you Rosita for your 5* review - we're so glad to hear you are now more confident with medication management!

Rated 5 out of 5 stars

It is the easiest learning platform…

It is the easiest learning platform I've come across. The only challenge I encountered is that the password is always messed up.

5 May 2024
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Reply from safeMedicate

Thank you Onije for the positive feedback, we really appreciate it!

Rated 5 out of 5 stars

Safemedicate was a brilliant app for…

Safemedicate was a brilliant app for learning. If have developed me to calculate, understand, and how to administer medication safely and effectively.

28 May 2024
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Reply from safeMedicate

Thank you Kamal for your positive review - we really appreciate it!

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