safeMedicate Reviews 1,570

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the program simple, clear, and easy to follow. Many highlight the well-structured content and the support they felt while learning new and useful information. The product itself is frequently described as a brilliant resource, particularly for learning medication dosage calculations, with users appreciating its ability to provide automatic feedback and help build confidence. However, some people mentioned that the system could be improved by remembering their last position, as they often have to scroll through numerous pages when pausing or stopping videos. Additionally, a few customers suggested that the product could appeal to a wider range of healthcare professionals if it included medications aligned with more specific clinical practices.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting its user-friendly and... See more

Product

People report positive experiences with product. Customers find the product, Safe Medicate, to be a brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Safe Medication program was very simple and easy for me to follow. During this stage, I felt supported and motivated, and I learned new and useful information. Overall, I found the program clear,... See more

Company replied

Rated 5 out of 5 stars

Impressive overall, though it would be even better if it remembered your last position. I often end up scrolling through numerous pages when I need to pause or suddenly stop watching the videos. It's... See more

Company replied

Rated 5 out of 5 stars

I am a lecturer and use this tool across multiple undergraduate programs in adult and mental health nursing. The ability to set up mock assessments that students can get automatic feedback on is... See more

Company replied

Rated 5 out of 5 stars

This is a great resource for students to learn about giving medications, but also to test their knowledge. It is also user friendly, and easy to set up assessments with great support.

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Midwife
  4. Nursing School
  5. Registered General Nurse

Written by the company

There is no room for error with drug calculations. Develop and assess your skills with the world's leading resource for healthcare students and practitioners. Authentic World Ltd is the global market leader in the design and development of virtual authentic drug dosage calculation learning and assessment environments. Its flagship safeMedicate® suite of programs are currently informing the competence development of over half a million users across the globe with over 6.4 million authentic assessments employed to test and assure their dosage calculation competence. This makes it one of the most trusted resources for healthcare practitioners and students wishing to ensure safe and responsible practices in drug dosage calculations and medication administration.

COVID-19 Education Support | FREE ACCESS FOR NHS STAFF

Written by the company

As a healthcare professional led team we are pleased to offer safeMedicate free of cost to NHS colleagues during the COVID-19 pandemic.
Our COVID-19 Education Support module is our contribution to supporting your competence updating in COVID-19 related drug dosage calculations. You may also be interested in our international suite of safeMedicate authentic learning and assessment environments.
CLAIM YOUR FREE ACCESS
The safeMedicate team is pleased to be working with Health Education and Improvement Wales (HEIW) and other NHS organisations across the UK, in offering our translational research, design and development and training and support services as a contribution to supporting you during this unprecedented COVID-19 crisis. If you are a practitioner working in a UK private healthcare organisation then please get in touch with us at covid-19.support@safemedicate.com using your work email address so that we can discuss your requirements.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars
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Reply from safeMedicate

Thank you for taking the time to leave us a review. We’re delighted to hear that you found safeMedicate informative. We did notice that your review mentions the platform is “very good and informative,” but the star rating is currently set to one star. If this was unintentional, would you mind reviewing or updating your rating?

Rated 5 out of 5 stars

Excellent service

safeMedicate is well organised platform. I had a fantastic experience with it. The service was incredibly helpful, being it their layout, content and others are knowledgeable and supportive. I really appreciate how they made the process so easy to understand, and I am very happy with it. Highly recommend

3 February 2026
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Reply from safeMedicate

Thank you for your fantastic 5-star review. We’re really pleased to hear that you’re happy with your experience on safeMedicate. We appreciate your support and look forward to continuing to support you in the future.

Rated 5 out of 5 stars

The Best Platform for Students to Safe Medicate

I learnt too much about drug calculations just with using safemedicate

5 February 2025
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Reply from safeMedicate

Thank you so much for your 5-star review! ⭐ We’re delighted to hear you had a great experience with safeMedicate. Your feedback means a lot to our team and motivates us to keep delivering high-quality, informative content. Thanks again for taking the time to share your thoughts!

Rated 5 out of 5 stars

I had a positive experience with Safe…

I had a positive experience with Safe Medicate, and I was granted additional time. My advice to all students is to prioritize practice.

4 February 2026
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Reply from safeMedicate

Thank you for your fantastic 5-star review. We’re really pleased to hear that you’re happy with your experience on safeMedicate. We appreciate your support and look forward to continuing to support you in the future.

Rated 5 out of 5 stars
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Reply from safeMedicate

Thank you for your fantastic 5-star review. We’re really pleased to hear that you’re happy with your experience on safeMedicate. We appreciate your support and look forward to continuing to support you in the future.

Rated 5 out of 5 stars

Step by step guidance

The examples make it simple to understand The step by step information helped a great deal.

4 February 2026
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Reply from safeMedicate

Thank you for your fantastic 5-star review. We’re really pleased to hear that you’re happy with your experience on safeMedicate. We appreciate your support and look forward to continuing to support you in the future.

Rated 5 out of 5 stars

Simple and accurate

Is a good tool

1 March 2025
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Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

It was easy to navigate through when…

It was easy to navigate through when you read instructions. Explanations were clear and easy to follow

15 September 2025
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Reply from safeMedicate

Thanks for the 5 stars! ⭐ We’re so glad you had a positive experience with safeMedicate. It’s great to know our platform is making a difference—thanks for taking the time to leave a review!

Rated 5 out of 5 stars

It is really nice to study for exams.

It is really nice to study for exams.

1 February 2026
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Reply from safeMedicate

Thank you so much for your 5-star review! ⭐ We’re delighted to hear you had a great experience with safeMedicate. Your feedback means a lot to our team and motivates us to keep delivering high-quality, informative content. Thanks again for taking the time to share your thoughts!

Rated 5 out of 5 stars

5 * Review

Great customer support

3 February 2026
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Reply from safeMedicate

Hi Christina, thank you so much for the 5-star review! We’re delighted to hear you’ve had a great experience with us

Rated 5 out of 5 stars

Usable, reliable, stable. An excellent tool for staff and students

We have been using SafeMedicate for several years as the assessment tool for the numeracy element for our UG Nursing (Adult) and Student Nursing Apprentices.

The software is very user friendly. It only takes one tutorial from myself and the students are able to use SafeMedicate with no issues.

The platform is exceptionally stable, and if ever we have had a rare issue, such as needing access to access particular module, SafeMedicate have always been very quick to make the adjustment via the Live Chat function.

As a University Teacher, I really value being able to search by user and monitor their engagement with SafeMedicate, and whether they have been utilising the practice tests that we set up for them.

Overall, SafeMedicate meets the needs of our staff and students, and is a usable and reliable assessment tool.

2 February 2026
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Reply from safeMedicate

Thank you for your kind feedback. We’re really pleased to hear that SafeMedicate continues to meet the needs of both your staff and students, and that you find the platform user-friendly, reliable, and well supported. We truly appreciate your continued trust in SafeMedicate.

Rated 5 out of 5 stars

Great platform

SafeMedicate is a user friendly platform which has a great support team when needed.

27 January 2026
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Reply from safeMedicate

Thank you for your kind words and 5-star rating. We’re grateful for your support and are pleased to know you had a positive experience.

Rated 5 out of 5 stars

This is a great resource for students…

This is a great resource for students to learn about giving medications, but also to test their knowledge. It is also user friendly, and easy to set up assessments with great support.

29 January 2026
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Reply from safeMedicate

Thank you so much for the 5-star review! We’re delighted to hear you’ve had a great experience with us. Your support really means a lot to the team

Rated 5 out of 5 stars

Lecturer perspective

I am a lecturer and use this tool across multiple undergraduate programs in adult and mental health nursing.

The ability to set up mock assessments that students can get automatic feedback on is excellent, and allows them to practice in a way I can monitor.

From a customer service perspective, the admin team are always happy to help and provide pretty rapid responses.

29 January 2026
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Reply from safeMedicate

Thank you so much for the 5-star review! We’re delighted to hear you’ve had a great experience with us. Your support really means a lot to the team

Rated 5 out of 5 stars

Easy to use

I have been using safeMedicate since 2018 for both pre and post registration healthcare professionals. It is easy to navigate for both faculty and students, and easy to set assignments and review student progress.

29 January 2026
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Reply from safeMedicate

Thank you so much for the 5-star review! We’re delighted to hear you’ve had a great experience with us. Your support really means a lot to the team

Rated 5 out of 5 stars

Wealth of Experience.

I have been working with Safe Medicate for a number of years. They offer thorough training for the use of the site which was extremely helpful. The Safe Medicate site is really clear and concise with links to relevant Guides.
The Customer Service is brilliant, there is a very short turnaround time between query and response.
Many times I have needed additional help with specific things which is always forthcoming.

5 January 2026
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Reply from safeMedicate

Thank you so much for the 5-star review! We’re delighted to hear you’ve had a great experience with us. Your support really means a lot to the team

Rated 4 out of 5 stars

Accessibility and quality of learning…

Accessibility and quality of learning material

29 January 2026
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Reply from safeMedicate

Thank you for the 4-star review and for taking the time to share your feedback. We’re really pleased to hear you’ve had a positive experience with us. If there’s anything we can do to turn that fourth star into a fifth, we’d love to hear your thoughts. Thanks again for your support!

Rated 4 out of 5 stars

safeMedicate review

I think the system is fine and a majority of our students once logged in are able to navigate and complete the assessments as required. I believe that safeMedicate could be more appealing to a wider range of AHP / HCP if there were medications aligned to more specific clinical practice. I would be happy to consult on this far our Paramedic students but appreciate this is not an insignificant piece of work

29 January 2026
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Reply from safeMedicate

Thank you for sharing your thoughts — we completely agree. Aligning medications more closely to specific clinical practice would absolutely broaden safeMedicate’s appeal across AHPs and HCPs.

We’d love to explore this further and would very much welcome your input, particularly in relation to Paramedic practice.

It would be great to discuss this in more detail so please reach out to us at your earliest convenience.

Rated 5 out of 5 stars

SM are fab

Norman, Sam and the whole SM team are fab

29 January 2026
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Reply from safeMedicate

Thank you for your 5* review Indy, we appreciate you!

Rated 5 out of 5 stars

Impressive overall

Impressive overall, though it would be even better if it remembered your last position. I often end up scrolling through numerous pages when I need to pause or suddenly stop watching the videos. It's quite inconvenient. Having to jot down your stopping point because something unexpectedly comes up shouldn’t be necessary in the first place, right?

2 January 2026
Unprompted review
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Reply from safeMedicate

Thank you for taking the time to leave us a 5* review, we really appreciate it! The system does log the last page you visited in the learning zone. The 'circle' next to the title, will fill once you've viewed the page.

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