Safe Medical Travel Ltd Reviews 

8
TrustScore 4 out of 5

4.1

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Company details

  1. Consultant
  2. Health Consultant

Written by the company

At Safe Medical Travel, we believe that everyone is entitled to have control over their health, prioritising their safety and wellbeing. We excel at connecting patients worldwide with leading surgeons and dentists. From your first consultation to post-treatment care, we’re by your side. We partner with a network of vetted hospitals, clinics, leading doctors and dentists.


Contact info

4.1

Great

TrustScore 4 out of 5

8 reviews

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1-star

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(8)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an excellent experience with Safe…

I had an excellent experience with Safe Medical Travel Ltd. Everything was organised professionally from start to finish. The communication was clear, the staff were friendly and always ready to help, and I felt supported throughout the entire process. They made everything easy and stress-free. I highly recommend this company to anyone looking for reliable and professional medical travel services. Thank you for the outstanding care and support!

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! I am always nervous before dental appointments, but the doctor made me feel completely at ease. They took the time to answer all my questions and did a fantastic job. Thank you for the great care and a beautiful smile!
The best dental clinic I have ever visited

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I felt like I’m a family member

The only thing I can tell you is, they are caring about their patients much more than normal. I just felt like a one of my family member is taking care of me. The clinics they are working are really professional and experienced. What can I say more I strongly recommend if you have any problem about your health especially in dental treatments.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I can highly recommend the clinic

I can highly recommend the clinic. I have had my teeth finished now and the whole experience was amazing! First visit in November 25 for fitting implants and root canal, all have gone smoothly, got medication; painkillers mouthwash etc. All staff, starting with reception all the way to Dr are very helpful, patient (i've dentists phobia and very traumatic experience as a child) so patience was very important for me and kind. Now had my second visit where I had implants imposed and rest of remaining teeth shaved for crowns. Again, painless experience. If I would have to go thru the same procedure again I would choose this clinic 100%!! After the XRay the total is clearly explained, no hidden costs. Im sooo pleased with the end result! Even peoples in the hotel said I look like im shining 🌟 And its all because Im very happy with the result. Now all I need to do is to learn how to smile again. Very highly recommend for the professionalism and an end result which is very natural looking smile.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience!

Fantastic Experience!
I recently completed my dental treatment here, and I couldn't be happier with the results. From the moment I walked in, the entire team was incredibly kind and welcoming, which immediately put my nerves at ease.
The care I received was truly professional. Every step of the procedure was explained clearly, and the attention to detail was impressive. What I appreciated most was how approachable the staff remained throughout the process; they were always happy to answer my questions and made sure I felt comfortable and informed.
I highly recommend this clinic to anyone looking for high-quality dental care in a friendly environment!

27 April 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend Safe Medical Travel…

I do not recommend Safe Medical Travel clinic and I strongly advise against considering their services without very thorough verification.

My experience with Safe Medical Travel was extremely unpleasant and left a very bad impression. The contact with the staff was unprofessional, at times even curt and rude, which in a medical facility is absolutely unacceptable.

Instead of a reliable and calm medical consultation, I had the impression that Safe Medical Travel primarily focuses on offering additional procedures and increasing treatment costs, regardless of actual medical necessity. In my opinion, this raises serious concerns about the transparency and integrity of their approach to patients. I was offered two visits that are unnecessary when only placing crowns.

The situation worsened after I raised my concerns – the consultant’s reaction was nervous and unprofessional, and the conversation quickly escalated into an unpleasant exchange of words, ending with her hanging up the phone.

In summary: a very disappointing experience with Safe Medical Travel, which means I cannot recommend this clinic. It is worth exercising particular caution and carefully reviewing all terms before making any decision regarding treatment.

UPDATED!!
What was presented in the company’s response is, to a large extent, misleading and untrue. The reason I ended the communication was the consultant’s arrogant and dismissive attitude, constant interruptions during conversations, and a complete lack of professionalism and respect toward a potential patient.

Additionally, already at the consultation stage, there were attempts to push additional costs and expand the scope of services in a way that raised serious concerns. Instead of receiving clear and honest information, I had the impression that pressure was being applied and that financial aspects were being prioritized over the actual needs of the patient.

It is also untrue that the company made no attempts to have this review removed. They contacted the platform administrator requesting its removal, and I have evidence confirming this. Only after those attempts failed did they decide to publish a lengthy response aimed at portraying the situation differently and discrediting my experience.

My review is based solely on the actual course of communication and my personal experience. If, already at the very first stage of contact, a potential patient is met with arrogance, manipulation, attempts to impose additional costs, and a lack of respect, it is difficult to place trust in any further cooperation. Everyone can judge for themselves whether this is an acceptable way to treat potential patients.

4 May 2026
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Reply from Safe Medical Travel Ltd

Dear Reviewer;

First of all, we would like to clarify that NO MEDICAL TREATMENT or PROCEDURE WAS EVER CARRIED OUT in this case. The interaction related solely to an initial consultation and coordination process regarding possible treatment options provided by the clinic.

At Safe Medical Travel, we believe transparency, professionalism, and respectful communication are essential in every patient interaction.

During the communication process, a temporary misunderstanding regarding scheduling occurred, which was clarified shortly afterwards. At no point was the patient pressured into unnecessary treatment or unexpected costs. As part of our standard approach, all available treatment options and associated recommendations are communicated openly so patients can make informed decisions regarding their care.

Unfortunately, the conversation later became aggressive and disrespectful toward members of our team despite repeated efforts to maintain calm and professional communication throughout the exchange.

While we respect every individual’s right to share their opinion, we also believe it is important that public reviews reflect situations accurately and proportionately, particularly in cases where no treatment has taken place.

Safe Medical Travel remains committed to ethical patient coordination, transparent communication, and professional support throughout every stage of the patient journey.

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