Safe Heating Solutions ltd Reviews 49

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Over the last couple of months we have used Jamie and his team for several jobs after a house move. At some points we have had some stressful situations but Jamie is just so supportive and confident w... See more

Rated 5 out of 5 stars

Our boiler failed and needed replacing urgently. Jamie gave us what I thought was a very reasonable quote compared to some others I looked at and he certainly knows his stuff. Jamie arrived when he sa... See more

Rated 5 out of 5 stars

When you find a good reasonably priced professional trades company, it feels like all your prayers have been answered. Jamie and all his team fitted into this camp more than I can articulate in words.... See more

Rated 5 out of 5 stars

I cannot recommend this company enough. I put my details in on the website, then received immediate online options to suit me and my home. This was followed up straight away by Jamie (one of t... See more

Company details

  1. Heating Contractor
  2. Gas Engineer
  3. Gas Installation Service
  4. Gasfitter
  5. Boiler and Heating Service
  6. Plumber

Written by the company

Safe Heating Solutions LTD are based in Oakwood, Derby. We operates across Derby and surrounding areas throughout Derbyshire and Nottinghamshire. We specialize in the maintenance, repair and installation of central heating systems and gas appliances. With over 15 Years experience in the industry, our aim is to provide our local customers with a professional end to end service tailored to your requirements and needs. Contact us today to see how we can assist you! Stay safe, stay safe heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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Rated 5 out of 5 stars

Safe Heating Solutions ltd were…

Safe Heating Solutions ltd were brilliant from start to finish. They were punctual and very professional. Jamie came round to give advice on a new boiler as ours needed replacing he was very knowledgeable and helpful. He sent us a reasonable quote and was able to fit us in for a new boiler very quickly. Jamie came to fit the boiler himself his workmanship was exemplary we would highly recommend. Cheers Jamie

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Professional through and through

Jamie has been fantastic from start to finish. He helped me see the damage in my boiler from a honey bee nest and gave me pressure free options for my future boiler. I decided on a combination boiler and due to my current boiler being broken, he endeavoured to get me up and running as soon as possible. Thank you Jamie!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Pleased with our new hot water cylinder

Jamie replaced our old vented hot water cylinder with new unvented one, he delivered exactly what I had asked for which was to replace the old vented hot water cylinder with an unvented one, install a mixing valve on the outlet of the cylinder and install a smart controller for the electric immersion heater. I'm very pleased with the new system and impressed with Jamie's knowledge and skill in quoting and installing it for us.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Workmanship was clean & tidy and he was very helpful

Jamie came round after he was recommended to us and promptly diagnosed the faults on our Ideal logic boiler, we had nothing but trouble with this boiler, which was only eight years old!
He provided quotes to repair or to replace with a far superior make.
We decided that a new one was our best option and was recommended to have a Vaillant ecoTEC PLUS and the service has been absolutely fantastic. After finishing the installation, he guided us through all the controls using the Hive app and ensured we could do it ourselves. We would highly recommend. Thank you

11 July 2024
Unprompted review
Rated 5 out of 5 stars

We are extremely pleased with the…

We are extremely pleased with the installation of our new boiler. The work undertaken by Jamie was first class. He was clean and tidy and very helpful, answering any queries we had. We would highly recommend. Thank you

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service from Safe Heating Solutions Ltd

I am pleased to be able to review the fitting and service of a Vaillant Ecotec Combi boiler last year, and including the end of first year service. I like to be able to experience the full cycle for a new product installation.
As my existing boiler was unsafe and therefore unusable it was important that it was replaced quickly. From the initial meeting with Jamie of Safe Heating Solutions I felt confident that he was well qualified to do the job. Sure enough, he was able to supply and fit the latest model Vaillant within the week, and at a competitive price.
Jamie is an extremely capable and experienced engineer and has been a great source of valuable information and advice. He sourced the boiler when they were scarce and fitted it immediately. His familiarity from training with this new model meant the installation was completed quickly and without hassle.
He has a quick and efficient working style. He is really methodical, explaining while doing; there is no cutting of corners. And he definitely goes the extra mile. This was as apparent in the first-year service as it was for the initial fitting. I have never had a service as thorough as Jamie did.
He was clean and careful in the property as well, protecting floors and carpets, covering work tops, and cleaning and wiping down afterwards.
After-service was impressive too. Documentation was provided with the product of course, but also full copies of all the manufacturer fitting and service details were provided as attachments to communications throughout.
All in all, he’s done an extremely professional job and I recommend him most highly.
And he’s a nice guy. It’s been a pleasure to have him in the house.

11 June 2024
Unprompted review
Safe Heating Solutions ltd logo

Reply from Safe Heating Solutions ltd

Hi Mark,

Thank you so much for your very kind review, and for sharing your personal experience. As always we are happy to assist and help in any way possible. Kind regards, Jamie, Safe Heating Solutions

Rated 5 out of 5 stars

Amazing service

Amazing service
Very helpful
Very quick response
Job booked in straight away
New boiler fitted with no issues
Correct all previous issues
Very clean and tidy
Would highly recommend

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I wouldn’t hesitate to recommend Safe Heating Solutions Ltd. Jamie and Pete carried out a full central heating strip out and replacement in our dated bungalow. Competitively priced, Jamie listened to our needs and both he and Pete were polite, tidy and professional. We’re so pleased with the work and our new heating system. 10/10 for after care too, Jamie has called several times to check that everything is working as it should. We hugely appreciated that extra touch. Thanks Jamie!

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Jamie is always very polite

Jamie is always very polite, personable, approachable and tidy. I can personally and unreservedly recommend Safe Heating Solutions. You will not regret it.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Old boiler failed and was replaced quickly

Our boiler failed and needed replacing urgently. Jamie gave us what I thought was a very reasonable quote compared to some others I looked at and he certainly knows his stuff. Jamie arrived when he said he would and managed to get to us earlier than originally booked. He was very professional and worked late to ensure we had heat overnight. He did a fantastic job replacing our very old system which gave him some issues. I would recommend Safe Heat Solutions without any reservations at all. We are having further work done by Safe Heat Solutions early next year.

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. From initial engagement, to quote, booking the work in, completion, invoicing, a simply seamless system. Jamie was brilliant, informative, patient. He ensured the work areas were clean and tidy before leaving. Highly recommended. Thank you Jamie

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant reliable gas engineer.

Jamie came after some other gas engineers didn't fill me with confidence, trying to diagnose and repair my boiler. His knowledge about boilers (vaillant) was abundant. He diagnosed the problem on the first visit and came back the following week with genuine parts and fitted them in no time. Communication was great and he worked around my free time. Very reasonable price and now my boiler is working better than ever. I would highly recommend.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Old gas boiler, beyond repair.

My old gas boiler was well past it's best. I decided to have a new one, fitted by Safe Heating Solutions ltd. I can't praise them enough. Arriving promptly at 8:30 with the new boiler. The old one drained down and removed. The new one fitted, all up and running by 4pm. Everywhere left tidy, by the extremely efficient and polite heating engineer. Clear instructions and advice given on the use of the the boiler and thermostat. Ten year parts and labour guarantee. Which is absolute peace of mind for me. I would absolutely recommend, Safe Heating Solutions ltd, to anyone who is considering having a new boiler. Professional from start to finish.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Some sound advice, good service and cost

Jamie gave some sound advice during a quotation for a replacement boiler and his price was reasonable. a date for fitting was agreed and he worked hard all day not leaving until 7pm. I am safe in the knowledge that my daughter has a new boiler with a 10 year guarantee and that Jamie's looking after it.

24 October 2023
Unprompted review

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