The product Staafmixer Set Original is a disapointing device that has several flaws. It is loud and shaky. The head of the mixer doesn't have a good machine finish, so blending something in their plas... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The product Staafmixer Set Original is a disapointing device that has several flaws. It is loud and shaky. The head of the mixer doesn't have a good machine finish, so blending something in their plas... See more
Company replied
Onze Crystal melkopschuimer die we begin december hadden gekocht bij Safecourt begaf het na tweeënhalve maand. Het motortje leek doorgebrand. Contact opgenomen met Safecourt, video gemaakt van het pro... See more
Company replied
Met de black friday een super goeie deal op de kop getikt voor de 2 koekenpannen voor de prijs van 1! Helaas had ik een pan met een productiefoutjes, maar de klantenservice wist dit supersnel op... See more
Company replied
Great product, company strives to provide safe products free from Teflon and PFAS. I love to support local (Amsterdam) and planet friendly companies. I had a technical issue and emailed them and got d... See more
Company replied
Bij Safecourt Kitchen geloven we dat écht genieten begint met gezonde keuzes. Daarom ontwikkelen we keukenapparaten die niet alleen doen wat ze beloven, maar ook volledig vrij zijn van Teflon, PFAS en microplastic. Wat je dagelijks gebruikt in de keuken, hoort veilig te zijn voor jou, je gezin én je gezondheid. Onze missie is helder: een eerlijke en bewuste keuken toegankelijk maken voor iedereen. We combineren stijlvol design met gebruiksgemak en 100% transparantie over materialen en functies. Als jong, onafhankelijk merk bouwen we elke dag aan een community van mensen die weten wat erin zit en wat er juist níét in hoort te zitten. Want bewust kiezen begint met goede informatie én producten die je kunt vertrouwen.
Written by the company

Gratis verzending

Tweede helmerstraat 90-H, 1054 CN, Amsterdam, Netherlands
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After using the juicer 1 time, a piece of plastic broke off and made a loud noise (bang). Since then I see that it cracked an area and depending the vegetable I juice the crack becomes bigger.

Reply from Safecourtkitchen
A well designed, sturdy grinder that grinds evenly. I love the timer setting. Just just need to pass the button once. Quieter than our old grinder
I have been using it for 2 weeks now, and I can say that I am quite satisfied. In the beginning, every time we made a smoothie, there was a weird burning smell coming from the blender, but right now that is luckily gone, so I can say that it is an amazing product.
After my DeLonghi milktank stopped working again, I'll decided to buy an external one. And to my surprise, the Safecourt frother makes the better milkfoam for an ounce of the price! And it's much easier to clean. I'm so happy I bought this.
Friendly and helpful service. Although there was a delivery issue, it was resolved promptly and efficiently.
Bol.com is just the top. Always on time with my orders.
Excellent apparaat. Maar there was a damage part and I have returned one week ago. Until today, 8 days later, I haven't received any confirmation of answer from the shop. This l consider a lack of responsibility and I feel very disappointed. Because of this situation I hope to get my return money asap.

Reply from Safecourtkitchen
Very helpful customer support! Was able to get a replacement part for the juicer pro that I lost and of course the juicer itself works great too so I'm very happy I get to keep using it!
When I reported an issue with my product (milk frother), they sent me a brand new one the next day. Super kind and friendly support! Also, great products!
Dear Safecourt,
thank you for your words.
I would appreciate it if someone from your customer service team would contact me, rather than me contacting you again. You already know my case, and if you wanted to do something to help me you would have done it already, don't you think?
I don't expect anything from you, but pleade don't waste my time either.
Kind regards,
Ana
My experience is negative. I contacted your klanterservice bec my order was lost and you just want to get Rod of the problem and put it in the client's.
You literally said this to me:
Thank you very much for your patience.
"We have made an enquiry with PostNL and have also been in touch by phone about this.
Feedback indicates that it was delivered without any details.
Unfortunately, we will have to assume that it was delivered here and will not be able to offer an additional solution."

Reply from Safecourtkitchen
Very handy coffee grinder, easy to clean and. A wide setting range for getting the correct grain size of preference is really the best part of it.
Plus
Fine tuning of grinding
Can grind spices
Washable
Minus
Size is a bit large for the use
5 stars!!!! Fantastic customer service and super speedy responses. They were very efficient and helped me replace my faulty product immediately. I would definitely recommend and buy from them again.
Good quality and good customer service. I have used the blender 2 times so far and I am really satisfied with it.
Amazing customer service, the product is top quality and good price. We use it daily and very happy with it.
One part was broken and customer service immediately replaced it, very responsive
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.