SafePro X Reviews 660

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, praising its quality and effective design, especially the inclusion of a test glass for demonstration. Many people appreciate the peace of mind this tool provides, considering it a potentially life-saving device for themselves and their families. The delivery service is frequently described as smooth and efficient, with many consumers noting the thoughtful packaging. However, some customers experienced issues with their orders, specifically concerning delivery delays or items not arriving as expected. A few other people also felt that the adhesive disc for mounting the device did not stay in place. Additionally, some reviewers mentioned that the product did not work on the sample glass provided, raising concerns about its effectiveness in an emergency.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent build quality,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt delivery, good... See more

Order

Reviewers highlight ambiguous aspects of order experiences. While some customers praise the ease of ordering,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the product easy to use,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hia I'm currently in hospital so I haven't been able to do the glass test but I've used a hard piece of plastic on the restaurant table and the device punched a hole through the plastic with so much f... See more

Company replied

Rated 4 out of 5 stars

Until viewing info re car safety items not much thought given to consequences of a incident. It was an opportunity to purchase two items that would rectify this. The guidance for use was easily un... See more

Company replied

Rated 5 out of 5 stars

The SafePro arrived well packaged and is clearly well made. A lot of thought has gone into it and with the increase in electrics governing doors and windows it does seem to make sense to have the abil... See more

Company replied

Rated 4 out of 5 stars

My original order never arrived and I wrote a negative review on Trustpilot. Perserverance by Lisa at SafePro X, uncovered that the item had been dispatched but disappeared in the mail. Today the it... See more

Company replied


Company details

Written by the company

At SafePro X, our mission is simple: to make every journey safer. We develop practical, reliable safety tools that empower drivers to protect themselves and their loved ones in unexpected situations. Our flagship 2-in-1 emergency tool was created to solve a real problem many drivers never think about until it’s too late: jammed doors, stuck seatbelts, and windows that can’t be broken by hand. Built in collaboration with professional firefighters and rescue experts, SafePro X combines a tungsten glass breaker with a razor-sharp, protected seatbelt cutter—all in a compact, easy-to-use design. It works in seconds, even under stress, giving you a dependable way to escape when every moment counts . Drivers choose SafePro X because of our commitment to quality, reliability, and German-engineered safety standards. Our tool is designed for modern vehicles, tested on real safety glass, and trusted by families, commuters, new drivers, and even emergency professionals. Thousands of verified customers describe the same feeling: peace of mind—knowing they’re prepared for the unexpected . Safety shouldn’t be complicated. That’s why our products are easy to store, simple to operate, and built to last. Whether it’s icy winter roads, late-night motorway driving, or daily school runs, SafePro X exists to help people feel more confident behind the wheel and more protected on the road. Every SafePro X order reflects our core promise: reliable tools, honest service, and a mission to save lives. Thank you for trusting us to be part of your safety journey.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

660 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I do not understand German

28 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Sorry about that 😊 We sell worldwide, so reviews may appear in different languages. If you need any help or have questions about the product, please feel free to contact us anytime—we’re happy to assist you.

— SafePro X Team

Rated 5 out of 5 stars

Good quality product and easy to use

A well made product that is easy to use.
A bit of a hiccup with delivery, but sadly that is par for the course when Evri is the courier.

19 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you for your great feedback! We’re happy to hear that you find the product well made and easy to use 😊

We’re sorry to hear about the delivery hiccup. While delivery issues can occasionally occur with external couriers, we truly appreciate your patience and understanding. If there’s ever anything we can help with, please don’t hesitate to reach out.

— SafePro X Team

Rated 5 out of 5 stars

Didn't receive them

Didn't receive them. Very disappointed.

28 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

We’re truly sorry to hear this and completely understand how frustrating it must be not to receive your order.
Please contact us at support@safepro-x.com
with your order number, and we’ll investigate this immediately and do our best to resolve it for you as quickly as possible.

— SafePro X Team

Rated 5 out of 5 stars

SafePro X was given as Christmas…

SafePro X was given as Christmas present to 5 familymembers that owns a car, they became very happy to get this tool. It was made a demonstration how easy it was to break the glas, and they was surpriced how easy it was done. As a former ambulancedriver I know how important it is to get fast acsess to the trapped person inside. By having this tool you get quickly acsess!
Luckely it has not been necessary to use it yet, hopefully not for a long time!

24 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you so much for sharing this wonderful review 🙏

We’re truly honored to hear that you chose SafePro X as a Christmas gift for your family members — and even more so coming from someone with experience as a former ambulance driver. Your words really mean a lot to us.

You’re absolutely right: in emergencies, every second counts, and having quick access to trapped passengers can make a life-saving difference. We’re glad the demonstration showed just how effective and easy the tool is to use, and that your family members felt reassured having it in their cars.

Of course, we also hope it won’t need to be used for a very long time — but knowing it’s there brings peace of mind.

Thank you again for your trust and for highlighting the importance of preparedness and safety.

The SafePro X Team

Rated 3 out of 5 stars

It doesn’t stick on any surface in the…

It doesn’t stick on any surface in the car which is the biggest problem

5 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

We’re really sorry about the trouble you’re having.
This definitely shouldn’t be your experience.

👉 Please email us first at info@safe-pro.co
, and our support team will help you right away.

If you can, include:

A short description of where you tried to attach it

A photo (if possible)

We’ll check this with you and make sure we find a solution.

— SafePro Team

Rated 5 out of 5 stars

Great investment in safety

23 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you so much for your kind review! We’re really happy to hear that you see it as a great investment in safety. Your trust means a lot to us, and we’re glad to be part of your peace of mind. Stay safe!

— SafePro X Team

Rated 1 out of 5 stars

Ordered beginning of Nov

Ordered beginning of Nov. Courier said tried to deliver 14 Nov but I refused delivery which wasn't true. Sent a few emails for an.update but told it was on the way back to them. Emailed again 26 Nov and was told it would take 7 to 60 days to be returned. Just checked tracking through PayPal and product was returned on 26 Nov. Opened a claim through pp to get my money back. Tried to email safe pro on the previous email but it came back email doesn't exist.

22 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you for sharing your experience — we’re really sorry for the frustration this situation has caused.

It looks like there may have been a misunderstanding or an issue with the email address you tried to contact. Please note that we are available and responsive, but we can only assist once we can locate your order correctly.

👉 Please contact us via our official support channel here:
https://safe-pro.co/

We’re truly sorry this happened and understand how frustrating it must be. We always respond to our customers and are happy to help — but in this case, the order was not placed with us.

— SafePro X Team

Rated 4 out of 5 stars

finally received them, thank you for sorting it out.

Have finally received them, I believe it was the delivery company error, send to the wrong address before but however SafePro X have responded to my email and sorted the delivery and happy to received it at last. Now we feel more secure when travelling in a car. Peace of mind. Thank you.

22 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

We’re really sorry to hear how disappointed you feel, and we truly understand how frustrating this situation is — especially since the order was meant as Christmas gifts.

That said, we’d like to clarify the delivery status based on the official courier records. According to courier, your parcel was successfully delivered on December 10th at 17:36, and marked as delivered to the recipient’s porch.
📦 Tracking number: H048SA0065107073

We have already shared the proof of delivery with you.

In cases like this, courier recommends:

Checking with household members or neighbors
Checking around the porch/safe place
📞 courier customer service: +44 0330 808 5456

We completely understand how upsetting this feel — that’s why we’re still here, responding and guiding you on the next best steps.

— SafePro X Team

Rated 1 out of 5 stars

Ordered the Safepro tool to break…

Ordered the Safepro tool to break windows in case of emergency. Ordered on November 30th, money was pulled December 1st and haven't heard from them since. NEVER received product. Paid $44.94. Can't get a hold of anyone to resolve this issue. Wouldn't recommend.

30 November 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you for providing your details — we really appreciate it.

After carefully checking all the information you shared (name, email, phone number, date, and amount), we’re unfortunately unable to locate any order in our system under these details. This indicates that the purchase was not made through our official SafePro X store.

Please note that we are SafePro X, and our only official website is:
👉 https://safe-pro.co/

Unfortunately, there are several imitation websites and sellers using similar names and images. We strongly recommend checking:

The website where you placed the order
The order confirmation email you received
The sender’s email address and payment receipt
Then contact that seller directly for assistance.

We’re truly sorry this happened and understand how frustrating it must be. We always respond to our customers and are happy to help — but in this case, the order was not placed with us.


— SafePro X Team

Rated 4 out of 5 stars

A really good product, but one you hope you will never use..

A really good product, although not used in anger! (Hopefully never will be.) There were delivery issues but these were sorted and communication with customer services was very good. Because of delivery delays I looked for alternative sources and this product is available from Amazon at a cheaper price.

21 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you very much for your feedback! 🙏

We’re glad to hear that you’re satisfied with the quality of the product and that our customer service was able to resolve the delivery issues for you.

We understand that you may have seen similar products offered at a lower price on other websites. Please note, however, that SafePro X is a patented product. Many of the alternatives available elsewhere are likely low-quality imitations.

These imitations cannot guarantee reliable performance in real emergency situations and often do not meet the safety standards and testing that our original product goes through. With us, you receive the authentic SafePro X, designed and tested to work reliably when it truly matters.

Your safety and trust are our top priorities, and we truly appreciate you taking the time to share your experience.

-SafePro Team

Rated 4 out of 5 stars

Reliable


Good product well packaged.Company kept in touch by email which was reassuring as as delivery was somewhat delayed.
Impresed that a glass disc was included for testing the product.

16 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you so much for your kind words!
We’re glad to hear that you found the product reliable and that our updates during delivery were helpful. 😊
Including the test glass is important to us so you can try the product safely and confidently before use.

We truly appreciate your trust and support!

SafePro X Team

Rated 5 out of 5 stars

Thanks to Lisa for the email exchanges

Thanks to Lisa for the email exchanges; the SafePro glasses arrived in perfect condition. I haven't had a chance to try them on the glasses provided, but they seem to be of very good quality. Thank you, and happy holidays to the whole team.

19 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you so much for your kind words and for taking the time to share your experience! 😊

We’re delighted to hear that your SafePro glasses arrived in perfect condition and that they already give a great impression in terms of quality. We hope they meet your expectations once you have the chance to try them out properly.

On behalf of Lisa and the entire team, thank you for your trust and warm holiday wishes. 🎄

We wish you happy holidays as well and many safe moments ahead!

— SafePro X Team

Rated 5 out of 5 stars

Well made - quality product. Fast delivery from Germany,

This is evidently a quality product and well made. The safety glass supplied proves it works very effectively, giving pace of mind. Fast delivery. Many thks.

17 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you very much for your kind feedback! 😊
We’re delighted to hear that you’re happy with the quality of the product and the fast delivery from Germany. It’s great to know that the included safety glass helped demonstrate how effective SafePro X is and gave you peace of mind.

Thanks again for taking the time to share your experience — we truly appreciate it!

– SafePro X Team

Rated 5 out of 5 stars

The SafePro X arrived quickly

The SafePro X arrived quickly. Customer care was very helpful along the way. The product is very well made. The price was reasonable.

17 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you so much for your great review! 😊
We’re really happy to hear that your SafePro X arrived quickly and that our customer care team was able to support you along the way. It’s wonderful to know you’re pleased with the quality of the product and found the price reasonable as well.

Thanks again for your trust and for taking the time to share your experience!

– SafePro X Team

Rated 5 out of 5 stars

Excellent service both from Customer…

Excellent service both from Customer Service & receiving products. Quick delivery. Ordered numerous SafePros for family members. Very pleased with quality & instructions. Not used yet as bought as gifts.

16 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you so much for your wonderful feedback! 😊

We’re thrilled to hear that you had a great experience with our customer service and that your order arrived quickly. It means a lot to us that you chose SafePro products for your family, and we’re delighted that you’re happy with the quality and instructions.
We hope the gifts will be a big success — and if you or your family ever have any questions, we’re always here to help!

– SafePro X Team

Rated 5 out of 5 stars

The SafePro X worked fine on the…

The SafePro X worked fine on the testpieces so I`m sure it will work fine in a real sitution!

12 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you for your feedback! 😊
We’re glad to hear the SafePro X worked perfectly on the test pieces. You’re absolutely right — it’s designed to perform reliably in real emergency situations as well, giving you extra peace of mind.

Thank you for your trust and support!

— SafePro X Team

Rated 5 out of 5 stars

Indispensable gadget

An excellent aid to have both in car and at home. Thank you.

9 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you very much for your kind review! 😊
We’re delighted to hear that you find SafePro X an indispensable gadget for both your car and your home. Your safety and peace of mind mean a lot to us. Thanks again for your trust and support!

— SafePro X Team

Rated 3 out of 5 stars

Check if they deliver to your area before paying

The product didn’t arrive. It turned out that the courier do not deliver to my area. It would have been useful to have received that information before purchasing, however I received a full refund from the company.

14 December 2025
Unprompted review
SafePro X logo

Reply from SafePro X

We’re sorry to hear that your order hasn’t arrived yet.

To check this properly for you, please contact us directly by email so we can look up your order and tracking details:
📧 info@safe-pro.co
Please include your order number if possible. Our team will help you as quickly as we can. 😊

— SafePro X Team

Rated 5 out of 5 stars

Really sturdy product

Really sturdy product
Really sturdy product. Very pleased with it. Would highly recommend. I bought 4 items. Two for me and my husband, and the other two for Son and daughter-in-law.

10 November 2025
Unprompted review
SafePro X logo

Reply from SafePro X

Thank you so much for your wonderful feedback!

We’re really happy to hear that you find SafePro X sturdy and reliable. It’s great that you chose to get one not only for yourself and your husband, but also for your son and daughter-in-law — safety truly is the best gift.

We appreciate your recommendation and your trust in our product!

— SafePro X Team

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