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Saege Reviews 292

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TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products and their excellent quality, often noting that items look even better in person than in pictures. Many people appreciate the wide selection available and the fact that the jewelry holds up well to daily wear, even in water, without tarnishing. The customer service is frequently highlighted as exceptional, with many consumers reporting quick and helpful responses to issues like damaged items or exchanges. However, some customers also mentioned issues with delivery, including delayed arrivals, lost packages, or items arriving damaged. A few other people felt that the quality of some products was not as expected, describing them as flimsy or cheap, and some experienced problems with orders not being received or incorrect items being sent.

What people talk about most

Product

Consumers generally express satisfaction with the products, frequently praising the high quality, beautiful... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of the... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with items... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering and express... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently highlight the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

beautiful products from a lovely company 🥰 got the D initial necklace (Darcie, my black lab) arrived perfectly packaged, and way more gorgeous in real life! Have worn it all summer, don't actually ta... See more

Rated 5 out of 5 stars

Saege has been a wonderful jewellery company which I found in 2025. I have bought more than ten resin bangles, some silver cuffs, adjustable rings and two initial necklaces. The quality is excellent a... See more

Rated 5 out of 5 stars

I have purchased Saege’s products several times . The quality is amazing and compliments are certain when I wear the items . Received the items in goods time - great packaging and value for money ‘o... See more

Rated 5 out of 5 stars

I ordered a ring for my sister for her birthday & it was delivered by Amazon delivery, they left it on my door step in full view from the street & i was away for a couple of days. I got home & it wasn... See more

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Ordered two necklaces one came damaged…

Ordered two necklaces one came damaged so I tried to contact them and no reply waste of £30!!!

18 July 2025
Unprompted review
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Reply from Saege

Hi Abi,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

We’ve looked into our system using the name and details provided, but couldn’t locate any previous messages from you. That said, Can you please share your order number so I can look into this for you?

We take quality and customer care seriously, and we genuinely appreciate you bringing this to our attention. Let’s get this resolved for you.

Warm regards,
The SAEGE Team

Rated 1 out of 5 stars

Necklace was broken upon arrival

Necklace was broken upon arrival, trying to figure out how to get a refund

18 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Liz,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

Please get in touch with us at info@saege.co and include your order number and a quick photo if possible, so we can get this sorted for you right away with a resolution.

Warm wishes,
The SAEGE Team

Rated 1 out of 5 stars

Quality and look was awful

Quality and look was awful, looked like something you could buy from Clare’s Accessories for £5.
Extremely disappointed threw it straight in the bin

12 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Karen,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

Please get in touch with us at info@saege.co and include your order number and a quick photo if possible, so we can get this sorted for you right away with a resolution.

Warm wishes,
The SAEGE Team

Rated 1 out of 5 stars

Not military base friendly

I live on a military base, and they were not able to deliver my package. I reached out to Saege for a different option on the “Contact Us” link on the website and did not hear back. This was my first time ordering and I was very interested in my order but disappointed about all this.

16 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Kathryn,

We’re so sorry to hear about your experience — this is not the standard we aim for at all.

Can you please share your order number so I can look into this for you?

We genuinely appreciate you bringing this to our attention. Let’s get this resolved for you.

Warm regards,
The SAEGE Team

Rated 5 out of 5 stars

Amazing experience

I recently made an order for 3 beautiful bangles, a day later realizing I chose one of the wrong colours so I sent an email asking what could be done. The service was AMAZING! I got replied to immediately and assured they would change my item no issue. The team is so pleasant to deal with! Also my 3 bangles arrived in the sweetest packaging and they are stunning! They look exactly like online. 10/10 recommend and I will be ordering more!!

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Not recommending it

Ordered on June 10th and received it on July 5th. Tracking link that was sent wasn't working - not a trustworthy fact as well. Quality is worse than expected and had to pay for return. Also, the return address is not posted on the site, but is sent by e-mail.

19 July 2025
Unprompted review
Saege logo

Reply from Saege

Hi Kira,

We’re really sorry to hear that.

Please reach out to us at info@saege.co with your order number so we can investigate this for you right away and get it sorted.

We’ll do everything we can to resolve this as quickly as possible 💛

Warmly,
The SAEGE Team

Rated 5 out of 5 stars

LOVE

LOVE! so prompt, so streamlined, website was a dream to navigate and the products are so high quality and durable. Got three bangles that I absolutely love and get heaps of compliments on

20 July 2025
Unprompted review

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