Saal Digital България Reviews 11

TrustScore 4 out of 5

4.2

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Company details

  1. Photo Lab
  2. Photo Printing Service
  3. Photography Service

Written by the company

Ние сме професионална фотолаборатория с голям ентусиазъм към фотографията. Непрекъснато работим за по-нататъшното развитие на нашите продукти, за да постигнем по-високи стандарти и да отговорим на нуждите на нашите клиенти. Като съвременен доставчик на онлайн услуги ние сме специализирани във висококачествени фотопродукти, включително фотокниги, фотоотпечатъци, плакати, календари, поздравителни картички, стенни декорации (метален печат, акрилно стъкло, PVC пенокартон, GalleryPrint), както и фотоподаръци.


Contact info

4.2

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The perfect photo bookThis is my third time ordering a photo book from Saal Digital, and the German quality is truly outstanding. This is by far the highest-quality product I have ever purchased. The

This is my third time ordering a photo book from Saal Digital, and the German quality is truly outstanding. This is by far the highest-quality product I have ever purchased. The print matches the digital prepress perfectly, which is extremely important to me as a designer.
The software they provide is also very intuitive and makes the entire process smooth and efficient. It gives me full creative freedom to design my photos exactly the way I want before sending them to print.
Delivery is impressively fast — from production to arrival at my door in less than 7 days.
What makes these photo books truly exceptional is the lay-flat binding: each page is printed separately and then bonded together. This allows full use of the entire spread, even across the fold, without losing any part of the image.
And the cover is simply stunning — especially the front cover with the photo under acrylic glass. The result is a product that feels incredibly premium, refined, and luxurious.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service, perfect quality

I ordeded a photobook. Unfortunately, out of 70 pages 11 pages had a barely noticeable defect - a thin dotted line running through the pages. Contacted SAAL immediately - they readily responded and produced the book again. I've just received it - perfect quality! Thank you SAAL!

28 October 2025
Unprompted review
Saal Digital България logo

Reply from Saal Digital България

Thank you so much for your feedback! We’re sorry about the initial issue, but thrilled the reprint arrived perfectly. Enjoy your photobook, and don’t hesitate to reach out if you need anything else!

Rated 5 out of 5 stars

I really enjoy working with your…

I really enjoy working with your software. It's easy and presents enough options to make what you want.

15 August 2025
Unprompted review
Saal Digital България logo

Reply from Saal Digital България

Thank you so much for your feedback! We’re glad to hear you’re enjoying it and finding it easy to use.

Rated 4 out of 5 stars

Very good Photo book

The promotion was impossible to refuse. So I tried the photo book. and I am glad I did it. The book itself is withe very good print quality at least for now. The book itself looks to be very good quality too. The built in instrument for creating a photo book on the site is quite good with some minor remarks. such as - when adding a text it is not quite clear when the text can be printed or when there will be a problem with the print. it only appears in the end and the explanation is not very clear. It would be nice if during the editing there was an option to change the type of paper. I wanted to change the type of paper after adding the pictures but could not find such option. I didn't like the one minute option but it is a matter of taste. Everything else was close to perfect and the book itself looks like a luxury product. I like it very much.

29 July 2025
Unprompted review
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Reply from Saal Digital България

Thank you so much for your detailed feedback! We're delighted to hear that you're happy with your photo book and the print quality.

If you have a moment, we’d be grateful if you could reply to our request on Trustpilot - this helps us follow up and keep improving. Thanks again for choosing us!

Rated 5 out of 5 stars

I am pretty happy

I am pretty happy from your organization and your support give me feedback very quickly. I'm a little annoyed from automatic mailing about pushing me pay(even when i made the transferee). Also i had option to make a purchase without having account (profile) in your system. I register later but still it' will be good to have options to ADD projects in your account so it will be easy to follow. Keep the good work. I'm happy with the quality and software.

23 July 2025
Unprompted review
Saal Digital България logo

Reply from Saal Digital България

Thank you so much for your feedback and for your kind words! We’re glad to hear you’re happy with our support and the quality of our software. Sorry for any inconvenience caused by the payment reminders—we appreciate you bringing this to our attention. If you could kindly reply to our Trustpilot request with more details, we’d be happy to look into this further. Thanks again for helping us improve!

Rated 5 out of 5 stars

Beautifully crafted frame

Beautifully crafted frame. Professional printing. Fast delivery and reliable packaging. Thank you!

20 May 2025
Unprompted review
Saal Digital България logo

Reply from Saal Digital България

Thank you so much! We’re thrilled you’re happy with the frame and service!

Rated 4 out of 5 stars

Holidays not for country I ordered from

I ordered calendars from the Bulgarian website. There was no option to chose calendar Holidays for Bulgaria, only the major EU countries. This doesn't make sense, since there is a Bulgarian alias of the company. I continued to build my calendar and forgot about this option, and the calendars for my grandparents came with German Holidays.

Something else I didn't like was that after building albums for about 1h30, the cloud save didn't work. I tried adding text, the webpage got stuck and the text function didn't even appear on the page. After I refreshed all my work on the album was gone and I had to start all of my 1h30m work all over again. It was the first time I use the website, so I didn't know that it's a good idea to make a local save.

Other than that, the albums and calendars were great, very high quality and good prices with the vouchers and discount for bundles.

13 January 2025
Unprompted review
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Reply from Saal Digital България

Hello Arlina,

Thank you for your feedback. I'm glad you appreciated the quality and pricing, but I'm sorry for the issues you encountered. I apologize for the lack of Bulgarian holiday options and the difficulty with the cloud save feature. Your experience is important, and we’ll work on improving these areas.

If you have more suggestions or need assistance, please contact our customer service team. We value your input and hope to provide a better experience next time.

Rated 2 out of 5 stars

I did like the software experience and…

I did like the software experience and result but the main reason I chose the website was the expected delivery date. The site said that all purchases until 15th Dec would be delivered on the 23rd. Unfortunately, the delivery was delayed and my Christmas presents preparation was ruined. Although I am satisfied with the results, because of the delivery disappointment I consider the service rather unreliable.

27 December 2024
Unprompted review
Saal Digital България logo

Reply from Saal Digital България

Hi Denitsa,

Sorry for taking so long to reply! Thank you for sharing your experience. I'm glad to hear that you were satisfied with the software and the final result, but I'm truly sorry for the delivery delay that impacted your Christmas preparations. We strive to meet our delivery commitments, and it's disappointing when we don't meet those expectations.

I understand how frustrating this must have been, and I appreciate your feedback as it helps us improve. Please feel free to contact our customer service team so we can address this issue directly and find a way to make it right for you.

Rated 5 out of 5 stars

Incredible experience!

I was surprised by how great the photo book I received was. Great quality and amazing service! I highly recommend!

19 January 2023
Unprompted review
Saal Digital България logo

Reply from Saal Digital България

Thank you very much for your positive feedback! :-)

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