CMS AUTOMATION SERVICES LTD  Reviews 

11
TrustScore 3 out of 5

2.9

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Company details

  1. Automation Company

Written by the company

CMS AUTOMATION SERVICES provides on site repairs and service for Dresser Rand in all US.


Contact info

2.9

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(11)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

No goods after payment recieved

S7 automation websit purchace of a siemens plc basic starter kit with touch screen
No goods after payment recieved . Did not reply to chasing up order emails
No phone line working
Had to recall my funds via my bank after 5 weeks
Very dissapoined with the company i will not recomend them

30 March 2026
Unprompted review
Rated 1 out of 5 stars

s7automation.com IS A SCAM!!

s7automation.com IS A SCAM!!! AVOID

We paid them for 3 TIA Portal licenses, they said they received the payment and that from 1-2 business days they would send us the licenses and after more than a week they have not sent us anything.

They are not answering any emails from any of their 3 email addresses:
- support
- sales
- cs
and their only phone number contact does not work.

The person assisting claimed to be named Florian Dresdner.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant experience with Sales Team

Purchased a Siemens PLC adapter and received it in 2 days in Larnaca Cyprus - happy with the product support received from the sales team.

2 May 2024
Unprompted review
CMS AUTOMATION SERVICES LTD  logo

Reply from CMS AUTOMATION SERVICES LTD

Many thanks , hope to help you again

Rated 5 out of 5 stars

Good technical support

Thanks to Alex at customer service for helping us installing the TIAPortal software.

1 April 2024
Unprompted review
CMS AUTOMATION SERVICES LTD  logo

Reply from CMS AUTOMATION SERVICES LTD

Thank you for your order with us, as mentioned we offer a 10% discount on TIA Portal 19

Rated 1 out of 5 stars

Scam

Scam, ordered an obsolete Siemens Part 4 weeks ago, as below reviews, received email support etc until Bank Transfer was made.... no response for 2 weeks now!

No answer to emails or phone calls.

AVOID

17 June 2022
Unprompted review
CMS AUTOMATION SERVICES LTD  logo

Reply from CMS AUTOMATION SERVICES LTD

This has nothing to do with our business - you have ordered from somwhere else.

Rated 1 out of 5 stars

SCAM COMPANY - THIEF - STAY AWAY DON'T BUY

It seems we are another victim of their fraud. We paid them in Dec 2021 Euro 4210 for Siemens Part# 6ES7414-4HJ04-0AB0 . They were very prompt in their email response but after they received the funds they are not replying to our emails and their phone line don't work.
Contact person Mr. Peter Ivanov
Warehouse Manager - Europe Middle East Asia
p: + 359 825 40 351
a: 29 Krakra Street – Sofia – Bulgaria
and Ing. Dipl. Roderich Greinert.Technical Sales Manager - Siemens Automation & Drives
p: + 358 931 587427
f: + 358 931 587429
a: SectorMetric GmBH – Hamburg , Germany
It is scam they are running and claim to be Authorized Siemens distributor since 2007 on their website. Please report them to relevant authorities to stop them from cheating other people.

10 February 2022
Unprompted review
Rated 4 out of 5 stars

Fair prices but not all delivery options

Purchased a refurbished Siemens TD HMI display from them last week, I got impressed when I received a brand new one in sealed package.
For Europe I was able to choose only DHL or UPS , unfortunately they don't use FedEx.

15 July 2021
Unprompted review
Rated 5 out of 5 stars

Great service , fast delivery ... impressed

I have ordered about 4 times from S7Automation.com and I was pleased every time one of their service guys got in contact with me and explained the order status and expected arrival time (some of the items were huge - like large motors , vfd drives etc ). I would recommend them to anyone .

9 November 2016
Unprompted review
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