S10home Reviews 

140
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship, noting that the bespoke wooden tables are stunning, solid, and thoughtfully designed to last for many years. Consumers also deeply appreciate the transparent purchasing process, including receiving preview photos of the wood, alongside responsive support and professional delivery teams who carefully assemble everything. However, some people mentioned challenges regarding extended delivery times and a general lack of proactive scheduling updates. Buyers additionally noted that coordinating specific arrival slots can sometimes feel quite difficult due to limited notice periods and long international transit distances.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful design and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the furniture is beautifully... See more

Delivery service

Consumers find delivery service to be positive, highlighting that drivers are professional, polite, and... See more

Staff

Clients share positive opinions on staff, frequently praising the team for being extremely responsive,... See more

Service

People report positive experiences with service, frequently highlighting helpful communication, professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love our new extending dining table from S10 Home! The whole process from start to finish has been very smooth with lots of communication and updates! From choosing our planks of wood to upd... See more

Rated 5 out of 5 stars

Diana, Today we can confirm delivery of our ordered Vivien dining table. It is truly beautiful, a wonderfully crafted piece of furniture and a showpiece in our dining area. Pleasingly it arrived a... See more

Rated 5 out of 5 stars

Beautiful table, craftsmanship amazing. Quality 10/10. Cannot fault. Service received also 10/10, thank you Diana for updates and making the buying process smooth and easy. Always a worry when yo... See more

Rated 5 out of 5 stars

S10Home have built a fantastic table for us and have been great to work with from start to finish - from visiting the showroom and previewing the actual timber, right through to delivery. Truly top-... See more


Company details

  1. Furniture Manufacturer

Written by the company

Our wood furniture company is dedicated to sustainable production, using only FSC-certified materials to create beautiful and long-lasting pieces for your home. Each piece is carefully crafted from high-quality solid wood, and our state-of-the-art drying chambers ensure the optimal conditions for wood to be used in furniture production. We believe that a commitment to sustainability and responsible sourcing should go hand-in-hand with stunning design, which is why our pieces are treated with Rubio Monocoat two-component oil to provide exceptional wear resistance and durability. Invest in furniture that will last for generations and support the environment at the same time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(140)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall exceptional experience

We absolutely love our new table from S10Home! We opted for the 80 cm extension and its just perfect - S10Home was the only company offering this feature! We also customized the colour (Chocolate) to match our flooring, and it couldn't have turned out better. Extremely happy with our purchase!

9 February 2024
Unprompted review
Rated 5 out of 5 stars

We are so pleased with the table

We are so pleased with the table. It fits perfectly in the space and it looks lovely - not too rustic just as S10Home manager Anna had promised. Thank you for making us feel part of the process through the updates and pictures you sent us. We will surely recommend your service and products to our family and friends.

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Good variety

I am a demanding client, and it's not easy for me to choose. However, here, I was impressed. All of the tables presented are very stylish and modern, I wanted to order at least two) I believe every customer can find the perfect table to complement their home decor here. It's a one-stop-shop for anyone looking for unique and handcrafter furniture. I'm impressed, and I will return to buy chairs.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

We recently ordered a walnut table for…

We recently ordered a walnut table for our newly redecorated home and were initially anxious about whether it would arrive in time for our housewarming. However, it was delivered as promised, right on schedule, making the four-week wait worth it. We couldn't be happier wit out choice. Thank you)

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful table

Beautiful table, a smooth process throughout, we were very luck to have great communication from both Anna and Natalie. We were able to select our boards for the table. I would highly recommend S10Home. Everything's great!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Accessible support

Very satisfied with our walnut able. We ended up buying a bench and we are so happy we did! The service was great. Fast answers by email. Recommend the products! Thanks!!))

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Walnut extending table

Really pleased with the we beautiful solid walnut table we ordered. The order was placed in December and to to us in the first week of January. The finish is excellent and it looks great in our home, Communication was good and it was nice to see the photos of the table through the process of being made. Delivery and installation was quick and hassle free. Would order from here again

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing interior table

I adore wooden tables, so I treated myself to one for Christmas. The company did a fantastic job making my dream table, and now it's the highlight of my home. The ordering process and communication went beyond what I expected, with polite and quick responses giving me a sense of control over everything.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful table

We love our new table. The quality is excellent and the herringbone pattern is beautiful. It fits our dining room perfectly and we're really glad we went for the 80cm extension, so we have extra space for family and friends when needed.

Delivery was brilliant, with the table being put together in place.

22 January 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY

We purchased an oak dining table from this company around 2 months ago. Recently, we noticed that the table top has started to bow in the middle, and this should not happen to table... especially one that cost close to £1,000. I contacted S10 Home to notify them of the fault and their response has been shocking. Initially, they acknowledged the fault and offered to manufacture a steel frame that would support the table top. Whilst I was appreciative for their offer, I politely declined as I bracing the table would likely result in it cracking. A day later, I received another email from S10 Home. They refused to take the table back and despite acknowledging the fault 24 hours earlier, they claimed that I'd mishandled the tabletop, and it had been kept in an inproper environment. This is outrageous and outright dishonest. I have photos of the deformation of the tabletop and can share the email correspondence as proof.

17 January 2024
Unprompted review
S10home logo

Reply from S10home

Thank you for your review. It's important to note that the defect claim was raised following our refusal of a monetary refund for a return after 2 months of use, where prior communication confirmed the table was in perfect condition.

Dear Liam,

We value your feedback, as it helps set clear boundaries for our future customers regarding our products and services.

Regarding the timeline of events, we appreciate your communication with us since your purchase on October 20 and delivery on November 13. Your subsequent inquiries about changing the wood stain and considering a kitchen island instead of the table were noted, and we were more than happy to offer advice and discuss options.

When you brought the bowing issue to our attention on January 14, we immediately took your concerns seriously. Although the issue appeared minor and was not clearly visible in the photos you provided, we trusted your statement and sought to offer immediate solutions for your satisfaction. This included our proposal to install a metal base at no cost to you, to prevent any further issues with the tabletop's movement.

Considering that the table was in satisfactory condition for the initial 2 months, our policy, in line with legal obligations, is to address product issues through repair or replacement within the warranty period. We regret that our initial solutions did not fully meet your expectations and remain open to further discussion to find a resolution that works for you.

Rated 5 out of 5 stars

Lovely table!

We are loving our table, you can tell the care and attention that has been put into crafting it, worth every penny. Don't be out off by not being able to 'see it', the photos are true to life. The chairs are comfortable too! The notifications for delivery timings we excellent, keeping us well informed.

Overall, extremely happy with the service and our table and chairs, would definitely recommend.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant table and customer service!

We initially found a table we liked from a well known company, however stumbled across S10homes and we are so pleased we did! The communication from start to finish has been excellent, Natalie has been very helpful in answering any questions and always responds in a timely manner. We also liked the process of being sent photos of the planks, it felt so much for personal.

The table itself is brilliant. We went for the oak table and it’s so well crafted and you can barely see the joins. The wood itself feels so smooth and sets the room off.

I would definitely recommend S10 homes and again, we are so pleased we changed our minds and went with this company instead!

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Table quality is 5 star

I can honestly say the communication and photos of the planks being used to make my table and bench have been so reassuring . The table looks amazing and the wood grain with the extension runs perfectly matched. The packaging to protect the table was incredible to make sure the table and bench arrived in excellent condition .

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Walnut table and chairs

I purchased a walnut table and chairs from S10 prior to Christmas taking advantage of their sale. The communication from S10 was excellent from start to finish. I received photos of the walnut planks that were to form my table and then photos of the finished table and chairs. On the day of delivery ( requested by me and agreed by S10) the table and chairs arrived very well packaged and protected. The table and legs were in their own wooden polystyrene lined box. The drivers and assistant brought the table and chairs in and unwrapped and assembled them. They are beautiful - very well made, smooth, amazing grain and solid. The chair seat padding is very comfortable. The driver even presented me with a bottle of beer as he left. I would thoroughly recommend S10!

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Love My New Dining Table!

Just got my new dining table from S10Home and wow, it's awesome! The wood feels really solid and you can tell it's well-made. It fits perfectly in my dining room and gives it a nice, cozy feel. The delivery was quick and putting it together was a breeze. Plus, it's good to know they offer a 5-year warranty - not that I think I'll need it, this table seems like it's built to last. And the fact that they use sustainable wood is a big plus for me. Great job, S10Home! Can't wait to have my friends over for dinner. They're going to be so jealous!

3 June 2023
Unprompted review
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