Sandy's Salt & Softeners Reviews 

936
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bought a new Harvey Minimax M3 water softener from Sandy's, and Jack couldn't have been more helpful. I installed the softener myself with advice from Jack on pipes and fittings. The item was delive... See more

Rated 5 out of 5 stars

Our 16 year old water softener finally needed replacing after failing. Jason was our installation engineer and he was brilliant, recommending the best replacement and gearing for our property. We mana... See more

Rated 5 out of 5 stars

Hi, excellent customer service, good price for the salt, good location easy access. I always ordered my salt from Harvey’s Water softeners but not no more. Plus the other bonus is the salt blocks com... See more

Rated 5 out of 5 stars

My experience with Sandy's Salt & Softeners Ltd was excellent. Jack was extremely helpful and flexible sorting out what I needed and a date for the installation. (It was the end of 10 months building... See more

Company details

  1. Water Softening Equipment Supplier

Information provided by various external sources

Sandy's are experts in servicing, repair and installation of quality water softeners and drinking water filters. We are a family-run business with over 12 years experience based in West Sussex.


Contact info

4.8

Excellent

TrustScore 5 out of 5

936 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(936)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good approachable company.Gave…

Very good approachable company.Gave lots of advise,and honest answers.

Pricing good and cost of salt very competitive.

On time, and professional installation of New Hague water softener.

I would highly recommend this company,great team.

Albie

17 July 2024
Rated 5 out of 5 stars

Great advice, not pushy. Neat installation

Jake gave me great advice and answered all my questions. Gave me a choice of price points and no pushy sales tactics. Installed in such a neat and tidy way including an outside tap. My shower is now a delight. Thank you, will be back for my salt top ups!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Repaired and serviced a defective Harvey softener

Repaired and serviced a defective Harvey water softener that another company said needing replacing and would cost £1200.
Engineer arrived with the spares required, then cleaned and setup the unit. Tested the hardness at a cost of only £140, what pleasure to deal with an efficient and good value company.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Sandy's Salt &…

My experience with Sandy's Salt & Softeners Ltd was excellent. Jack was extremely helpful and flexible sorting out what I needed and a date for the installation. (It was the end of 10 months building work). John who installed the water softener, water filter and triflow tap was a first class fitter. My under sink cupboard looks well-laid out, neat and tidy. I highly recommend this company.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Reliable professional company

Engineer arrived as expected and got to work straight away. Made an excellent job of installing new pipework and stop cock, serviced water softener machine and left things very tidy.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Quick response to phone call

Quick response to phone call. Installed next day by extremely helpful man who explained everything to me patiently. Pleased with dealing with this company from start to finish.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

A really great experience

From start, to finish the whole experience was professional and completed on time and exactly what we asked for. I really recommend the team at SSS and would not hesitate to use them again.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

IT WORKS

IT WORKS the new Salt based softener is so different to the old Water Conditioner we had. The fitter did lots of extra work and the bathroom is looking fantastic.

6 June 2024
Rated 4 out of 5 stars

Repair and service were partially successful but…

Repair and service were partially successful but I found after a couple of weeks that our water wasn’t as soft as usual and after I investigation realised that the water softener by-Pass valve was left open. Thus most of our water wasn’t being softened. I have now closed the valve and the water is getting back to normal.

23 May 2024

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