Rydale Clothing Reviews 2,854

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including clothing, dog accessories, and footwear, often highlighting their durability and excellent craftsmanship. Many consumers also appreciate the competitive pricing and the overall value for money. The delivery service is frequently described as fast and dependable, with many people noting quick dispatch and arrival times. However, some customers also noted issues with sizing, particularly regarding sleeve and leg lengths being too long or items fitting too tightly. A few people experienced problems with order delivery, mentioning delays or lost parcels, especially when certain couriers were used. There were also occasional reports of products not being entirely waterproof as advertised, or minor defects upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the good quality materials, design,... See more

Quality

Customers had positive experiences with quality, often praising the good quality products, materials, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy ordering process, quick... See more

Price

Customers consistently note positive experiences with price, often highlighting good quality items at fair,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What made my experience great is that Rydale shirts are high quality, delivery is fast and dependable and returns are free as are refunds. Unfortunately sizing is unreliable and lengths especially lon... See more

Company replied

Rated 4 out of 5 stars

Ordered and delivered as expected. I ordered just one pair of long socks to try before potentially ordering more. These socks seem to be excellent quality, really well made and a good price. However,... See more

Company replied

Rated 4 out of 5 stars

Men's Ripon Team bomber jacket. Delivery took 6 days to arrive this time when normally I receive items in 2 days. Very warm, smart and comfortable and I think rainproof with both zippered and vel... See more

Company replied

Rated 5 out of 5 stars

Very easy ordering and return process. It's worth paying more for delivery to ensure that you don't get EVRi which makes a big difference. The dog harnesses are well made and fit nicely. I love the... See more

Company replied


Company details

  1. Clothing Supplier

Written by the company

Explore Rydale’s latest country inspired clothing, footwear and accessories for ladies, men and children. Shop our summer range online today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 2 out of 5 stars

Not what I expect from Rydale brand.

Ordering system quick and easy, however I may be wary of ordering again. I ordered 4 t shirts as I have previously, what I had turn up was not the normal Rydale quality items. Instead I received cheap, thin (virtually see shrough) shirts, that I could have bought from any online chinese store. VERY poor quality items. Not what I have come to expect from Rydale.

17 April 2026
Unprompted review
Rated 3 out of 5 stars

Dispatch Delivery

The reason for the three stars. Disappointing! My order was dispatched on the 14th April and today the 24th April, my order has not been delivered to Ireland.
It is my first order with Rydale.
I was expecting the item this week for
a weekend away.
I shop online with other UK sites and I have often received my order within days.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service. Fast postage. Excellent quality boots. Highly recommended

16 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Super shirts

Super shirts. Nice fabric. Useful practical colours. Bought in sale so very good value. Wash well.

16 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great boots and superb customer…

Great boots and superb customer service.
Fast delivery.
Thank you.

17 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Love your products

Love your products, although the shirt length to the waist always comes up short
Be a customer for years.

22 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Very easy ordering and return process

Very easy ordering and return process. It's worth paying more for delivery to ensure that you don't get EVRi which makes a big difference.
The dog harnesses are well made and fit nicely. I love the tweed finishes and I'm sure the reflective strips will come into play towards the end of the year and the darker nights (trying not to think about that in April!)

21 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 3 out of 5 stars

I like Rydale they are a good reliable…

I like Rydale they are a good reliable company. Their country items are of good quality at a fair price. Have only given 3 stars because my recent purchase of fair isle quarter zip fleece was too small for me even though on the size guide it should have fitted. So rather than return it, I gave it away.

21 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave a review.
We’re extremely sorry to hear of the issues experienced with your recent order. To resolve this as quickly as possible, please call our team on 01377 337160 and one of our customer service agents will be more than happy to assist.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Great products at a great price

Great products at a great price , nice quality

10 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for your review! I am happy to see that you have had a positive experience shopping with us.
Have a lovely day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Fantastic Value and Quick Shipping!

Fantastic Value and Quick Shipping!

13 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave such a wonderful review. It's great to hear you are enjoying your new purchase.
Hope to see you again soon.
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Speedy delivery at a very reasonable cost.

Speedy delivery at a very reasonable cost & a great sale, the cotton blouse is lovely quality.

16 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for fantastic review. We are delighted to hear that you are happy with your recent purchase from us.
Have a great day!
Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Just Perfect

A great hat,nicely packed and quick delivery at a great price,very happy.

16 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for positive review. We really value your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 3 out of 5 stars

Not waterproof

Swift delivery. Unfortunately after only a week’s use they are letting in water.

16 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,

Thank you for taking the time to leave a review. We really appreciate your feedback.

I will ensure your feedback is passed on to the relevant department.

If you require any further assistance regarding this issue, please could you email us at support@rydale.com/customer.support@yorkshiretrading.com and we can investigate this further for you.

Have a great day!

Kind regards,
Rydale Customer Service Team

Rated 5 out of 5 stars

Well made

Well made - comfy straight out of the box so dont feel as if they need much "wearing in"

16 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,
Thank you for taking the time to leave such a great review. We really appreciate your feedback and we're so pleased to hear that you are happy with your purchase.
Hope to see you again soon!
Kind regards,
Rydale Customer Service Team

Rated 1 out of 5 stars

I have not received my order?

15 April 2026
Unprompted review
Rydale Clothing logo

Reply from Rydale Clothing

Good morning,

Thank you for taking the time to leave a review. We really appreciate your feedback.

I will ensure your feedback is passed on to the relevant department.

If you require any further assistance regarding this issue, please could you email us at support@rydale.com/customer.support@yorkshiretrading.com and we can investigate this further for you.

Have a great day!

Kind regards,
Rydale Customer Service Team

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