Ryanir Reviews 

Kind stuff but too much noise during flight, it’s impossible to take a nap or relax with all those announcements

Still waiting for explanation
Why my refund has not been paid.
Typical excuses after all you
Cancelled the flights.
C.e.o ryanair your clown's
You sit in your million pound homes.
Paid by us the paying people
For low standard customer care
Excuses

Used them for years, never had a problem until Covid 19 and battling to get cash refunds for cancelled flights. Absolute nightmare at a time when there is so much else to worry about in life. I’m not just waiting for a refund for cancelled flights, I am waiting for the cost Of flights I booked through them at an extortionate price to get home when they cancelled our return flights.

The flight was canceled and I'm waiting for more than 10 days to get my money back. Reading previous reviews makes me worry. This company does not seem to carry about its customers...

Worse CS I have ever come across, advising refunds would be paid in 14 days, changed to 28 days and not say cannot process anything until they are back in offices as they are working from home. This is total rubbish I work from home and process refunds without issues, it is the same process working in a office as it is at home. They are fobbing of customers to keep your monies as a interest free loan for them. Greedy greedy people. I will not use them again ever even if the fights were 1.00 each way.

Covid cancellations

Our Ref: WCNY2H

My flight has been cancelled and they keep offering me the voucher when i already made clear i want the refund. i fear they are trying to gain time and try to convince customers to accept the voucher towards normalization of the situation. i am a lawyer and this can be an abuse of the good faith of the consumers. i want to see the refund in my bank account within 3 working days otherwise we will start to consider legal actions which may finally turn into a class action of affected customers.

I was delayed by 3 hours in October and I have been trying to get compensation since then! I have emailed Ryan air customer services and even manage to speak to an advisor who assured me the case was being looked at ! I’m still waiting ......... would it be possible for M Sandoor of customer services to please email me a response as he has my correct IVAN details ! Req number 1558944! My sister was on the same flight and received her compensation 2 weeks later , yet 6months down the line I have yet to have any feedback

They care only about getting as much money out of you as possible. Wouldn't give me a refund although flight cancelled due to current pandemic. However, I won't give one star because of more pleasant experiences in the past

This company is a fraud, they change ticket price at last moment in name of some hidden terms and conditions.

TO CHANGE FLIGHTS SIMPLE TO USE THANK YOU

AVOID AVOID ! RYANAIR

Shameless customer service, they are currently trying to get out of refunding me for cancelled flights ! basically delay tactics, the general cleanliness of planes is poor, ie air conditioning never cleaned,( anti bacterial steamed !! ) always come off there flights with a runny nose ! and now made a claim for cancelled flights ! and they lie,, there online chat people have been rude, and delay tactic behaviour ! currently blaming covid 19! so you feel bad about claiming your hard earned money back from the billionaires!! shameless company !

Had a flight booked from Liverpool to Alicante last Saturday which got cancelled due to travel restrictions because of the coronavirus. Got offered a free transfer or a full refund, had to get back to Alicante and as the last flight scheduled
was the Friday I took the free transfer which I easily arranged online. Despite it being a very unique situation we find ourselves in the Ryanair staff did a fantastic job at getting us to our destination. Crew onboard were fabulous despite the fact they must of been very worried about their future.

I Have been complimenting this lot for over a year now and defending them with their ”critics” as my experiences had been OK, but a leopard never changes its spots and back to the same old cons. They have cancelled my Return flight to Alicante 14th April Return 1st May. So went on The website to manage my account and tried to change dates, ‘free of charge’ but because the return flight is in May you have to pay a change fee of £35 each (£70) My return flight was on May 1st and how they can justify charging is beyond my comprehension as there are no outbound flights in April. Despite offers of free changes (apart from flight differences, but that’s ok) so we decided to go for a refund ha ha Ryanair do everything they can to prevent it and What they do, should be illegal and probably is. They give you instructions to navigate to an area on their site that doesn’t work, Then give you Links that Don’t work. The clever bit though is that the flights are stil scheduled, so you can’t even apply for a refund from a live flight as it is not cancelled on their system. You can still book seats order food, add bags etc etc but you can’t apply for a refund on flights which they have told us are cancelled but not on the website, very clever Michael. To cap it all there is no other way to contact them. Do you feel that is accidental no, it’s an Oleary trick

Impossible to get refund for cancelled flight
My flight was cancelled and I tried to follow the guide lines to get a refund. Did not work. Constantly told me my reservation code was wrong. Although I was able to login with that code and see my booking.
WORST online experience. NEVER NEVER Ryan Air again!