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Rx Pros Reviews 9,721

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 9,666 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, finding it effective and noting positive results. The user experience is consistently praised for being easy, fast, and straightforward, from signing up to receiving medication. Many people highlight the excellent customer service, appreciating the helpfulness and responsiveness of the staff. The delivery service is also frequently mentioned as quick and efficient. However, some customers were dissatisfied with the product, stating it did not work for them. A few other people also felt that customer service was poor, mentioning slow responses, unanswered questions, or issues with communication. There were also occasional reports of incorrect medication being sent or delays in delivery.

What people talk about most

Product

Consumers find product to be positive. Many reviewers are satisfied with the effectiveness of the medication,... See more

User experience

Users describe positive interactions with user experience. Many customers found the process easy to maneuver,... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the ease of... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very happy with RxPros . Unlike other companies there is no membership fee EVER, and the price doesnt go up with dosage increases. Its compounded tirzepatide with vitamin B. My pcp as w... See more

Company replied

Rated 5 out of 5 stars

I had a great experience placing my first order, which is always the most lengthy part of this process. I just moved from another GLP-1 provider to RxPros so I can say with confidence this process top... See more

Company replied

Rated 5 out of 5 stars

I wasn’t sure about getting a compounded version and giving myself an injection. But it’s not hard and the results have been great so far. Price is definitely much better than any other online pharmac... See more

Company replied

Rated 5 out of 5 stars

Everything has been easy, from health checks, easy to understand prescription instructions, and finally seeing the weight fall off. I paid for the entire 6 months & the program send medication in 3 mo... See more

Company replied


Company details

  1. Pharmaceutical Company
  2. Health Consultant

About Rx Pros

Written by the company

Schedule Your Free Consult

RxPros is a leading telehealth provider specializing in affordable, personalized weight loss treatments. We connect patients with licensed U.S. providers and pharmacies, delivering fast, safe, and discreet care from the comfort of your home.

We are a LegitScript certified telemedicine pharmacy. Learn more: https://www.legitscript.com/websites/rxpros.com/

Schedule Your Free Consult

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast and accommodative

Fast and accommodative. They largely met my pricing expectations and promised fast delivery.

3 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Michael,

Thank you for your feedback. We are glad to hear your expectations were met with fast delivery and fair pricing.

The Rx Pros Team

Rated 4 out of 5 stars

So far it's been pretty great

So far it's been pretty great. I was previously on Weygovy so I started on a different dose, which was nice. I'm excited to start my new journey. So far the process has been easy.

27 April 2026
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Reply from Rx Pros

Dear Sandra,

Thank you for your feedback. We are glad to hear your experience has been great so far and that transitioning from your previous medication was smooth. We look forward to supporting you on your new journey.

The Rx Pros Team

Rated 2 out of 5 stars

Could be a great company, but…


Well.

Where to start. I got hooked up with RX Pros in Summer of 2025. I ordered a 1 year (4 shipments) of Tirzepatide and paid around $2250 for it. The first thing that happened was they sent the medicine, but the delivery was delayed and the product arrived damaged. They were great about sending me another shipment. Later when I was expecting my second shipment, the date came and went and I didn’t see my package anywhere. I was almost out of my first 3 month shipment and I contacted them and asked where my 2nd 3 month shipment was. I was told I didn’t have an account with them. I couldn’t believe it. I have 2 email accounts I and I had sent them info from both accounts with the bill of sale from my first shipment attached. They said they couldn’t look up my account. So I filed a complaint with the BBB. Then they found my account! So they sent my me second shipment and all was good. Then I got my third shipment and all was good, THEN I got an email about how they were not going to continue business with me because of the BBB complaint from months ago they said I had gotten 4 shipments. I had only gotten 3. One was a replacement shipment from the damaged product. So I told them that I needed my last three months of Tirzepatide and they quit responding.

So! Buyer beware! If I get my last shipment of Tirzepatide, I will come back and delete my review. They have a great product, but the business side of the company (customer service, shipping, etc.) all have a lot to be desired.

2 May 2026
Unprompted review
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Reply from Rx Pros

Dear Christopher,

Thank you for your detailed feedback. We are very sorry to hear about your experience and understand how frustrating this situation must have been, especially regarding account lookup issues, shipment timing, and the final fulfillment of your plan.

Our program is structured so that longer term plans are fulfilled in scheduled shipments over time, and replacement shipments are tracked separately from standard fulfillment. That said, your experience with account access and communication clearly did not meet expectations, and we take that seriously. We would like the opportunity to review your full account history, including all shipments, replacements, and communications, to ensure everything is properly reconciled and that you receive any remaining portion of your plan if applicable.

Please fill out the information request form on Trustpilot so we can reach out as well. You can also contact Rx Pros customer support directly at (855) 495-3050 so we can escalate this and resolve it properly.

The Rx Pros Team

Rated 5 out of 5 stars

Weight Loss Journey

I just started taking the weight loss medication from RXpros and I’m feeling very positive about it. This is my second week on it. I haven’t weighed myself so I can’t report on that, but I can say that I feel less hungry and more in control of what I’m eating. I haven’t weighed myself, and have never given myself shots before; but RXpros walked me through it and it is really quite easy. I’m excited to see my results at the end of not only the month, but also my weight loss journey.

2 May 2026
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Reply from Rx Pros

Dear Dana,

Thank you for sharing your early experience. We are glad to hear you are already noticing positive changes with appetite control and feel confident getting started. It is great to know our team helped guide you through the process, and we look forward to seeing your continued progress.

The Rx Pros Team

Rated 3 out of 5 stars

The product and delivery service is…

The product and delivery service has been fine. I have no complaints with anything except the price for subsequent orders. Even though the advertised price is 145 month currently, my initial price from a year ago of 250 a month is what I'm always charged. As a recurrent and loyal customer/patient, I expect my quarterly order to reflect the advertised price. Instead for being a loyal customer/patient, I'm charged an additional 105 month (315 quarterly).

2 May 2026
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Reply from Rx Pros

Dear Laura,

Thank you for your feedback. We understand your concern regarding pricing, especially as a returning patient. Promotional pricing can vary over time and may apply to new enrollments or specific plans, but we agree that clarity and consistency are important. We would like the opportunity to review your account and pricing structure to ensure everything has been applied correctly and provide you with clear options moving forward.

Please fill out the information request form on Trustpilot so we can reach out as well. You can also contact Rx Pros customer support directly at (855) 495-3050 so we can review your billing and assist you further.

The Rx Pros Team

Rated 5 out of 5 stars

Price is all inclusive

I was looking for a reasonably priced, no hidden fees , plan for a prescription GLP-1. And I found it in RxPros. One cost for all medicine, shipping and doctor consults -all included. I am very happy with the guidance I have received and the speed of obtaining medicine. I am a happy customer.

2 May 2026
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Reply from Rx Pros

Dear K D,

Thank you for your thoughtful review. We are glad to hear you found a transparent, all inclusive option with no hidden fees and that you are happy with both the guidance and speed of delivery. We appreciate your support.

The Rx Pros Team

Rated 4 out of 5 stars

Price and easy sign-up

Price and easy sign-up

2 May 2026
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Reply from Rx Pros

Dear Robert,

Thank you for your feedback. We are glad to hear you appreciated the pricing and easy signup process.

The Rx Pros Team

Rated 5 out of 5 stars

Great service

Great service

2 May 2026
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Reply from Rx Pros

Dear Lynn,

Thank you for your kind words. We are glad to hear you had a great experience with our service.

The Rx Pros Team

Rated 5 out of 5 stars

Straightforward and easy to get…

Straightforward and easy to get approved.

2 May 2026
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Reply from Rx Pros

Dear Customer,

Thank you for your feedback. We are happy to hear the approval process was straightforward and easy.

The Rx Pros Team

Rated 5 out of 5 stars

Thumbs up!

Quick, easy, affordable!!!

2 May 2026
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Reply from Rx Pros

Dear Janie,

Thank you for your kind words. We are glad to hear you found the process quick, easy, and affordable.

The Rx Pros Team

Rated 5 out of 5 stars

Very easy to work with great…

Very easy to work with great communication and great pricing

2 May 2026
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Reply from Rx Pros

Dear Kenneth,

Thank you for your feedback. We are glad to hear you found our team easy to work with and that communication and pricing met your expectations.

The Rx Pros Team

Rated 5 out of 5 stars

Getting started was easy and all…

Getting started was easy and any questions I had were answered right away. I wish there were other shipping options. Fed-Ex was terrible and it took 5 days on 2 day shipping to receive my order. Ice was melted and product was warm.

1 May 2026
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Reply from Rx Pros

Dear Jeremy,

Thank you for your feedback. We are glad to hear getting started was easy and that your questions were answered promptly. We also understand your frustration with the shipping delay and appreciate you bringing that to our attention as we continue working to improve delivery reliability.

The Rx Pros Team

Rated 5 out of 5 stars

very simple to change pharmacies at current dosage

It was very simple to sign up and provide the necessary info to move my current Rx to a cheaper pharmacy. I just hope the quality will be as good.

2 May 2026
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Reply from Rx Pros

Dear RWAG,

Thank you for your feedback. We are glad to hear the transfer process was simple and that you were able to find a more affordable option. We appreciate your trust and look forward to supporting you.

The Rx Pros Team

Rated 5 out of 5 stars

People I spoked made me feel as though they cared…

People I spoked made me feel as though they were interested in ME! Professional courteous explained every detail along the way

2 May 2026
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Reply from Rx Pros

Dear Joseph,

Thank you for your kind words. We are glad to hear our team made you feel supported and took the time to explain everything clearly. That is very important to us.

The Rx Pros Team

Rated 5 out of 5 stars

Great experience so far!

Fast, efficient and easy to get started! Talked to a live person and had all my questions answered. Checked out the website and did everything online start to finish. Did everything yesterday and my Rx was shipped out and on its way with a tracking number today. Easy to get in touch with them as well.

2 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Becca,

Thank you for your thoughtful review. We are glad to hear you had a fast, efficient, and smooth experience with quick communication and shipment. We appreciate your support.

The Rx Pros Team

Rated 5 out of 5 stars

Everything has gone so good with this…

Everything has gone so good with this company. I’ve lost 35 pounds

2 May 2026
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Reply from Rx Pros

Dear Sandi,

Thank you for sharing your progress. Losing 35 pounds is a fantastic achievement and we are glad to hear your experience has been positive.

The Rx Pros Team

Rated 5 out of 5 stars

Easy, seamless process

The onboarding was very easy, the process walks you through each step. My medication arrive packed very well and on time. I definitely recommend Rx Pros if you need a prescription and have to self-pay for your glp-1 meds.

2 May 2026
Rx Pros logo

Reply from Rx Pros

Dear Jacqueline,

Thank you for your thoughtful review. We are glad to hear onboarding was easy and that your medication arrived properly packaged and on time. We appreciate your recommendation.

The Rx Pros Team

Rated 5 out of 5 stars

I have only made it through the initial setup and approval. …

I have only made it through the initial phase and waiting for my product to arrive. The signup was very simple and went smoothly. I will add more once I receive the product which was on its way in less than 2 days.

2 May 2026
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Reply from Rx Pros

Dear Doug,

Thank you for your feedback. We are glad to hear the signup process was smooth and that your order shipped quickly. We look forward to hearing more about your experience once you begin.

The Rx Pros Team

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