The whole experience was great . The staff were very friendly and it put me at ease . The optician explained everything in the eye test and scan . Choosing the glasses was an easy process. So far a gr... See more
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I was given a very comprehensive eye test by a friendly optician. My eye had been sore and the optician had a good look to ensure that there was nothing in my eye.Everything was explained clearly and... See more
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Aman the optician was very polite and attentive, but also easy-going and never over the top. The whole experience felt really friendly while still being extremely professional. While I was going t... See more
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Everyone was very friendly. The appointment was done on time. The optician was very patient and friendly to my disabled daughter. She gave her plenty of time for my daughter to answer the question as... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Linklater & Gothelf Welling
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
136 High Street, Welling, DA16 1TJ, Kent, United Kingdom
- 020 8303 4963
4.8
Excellent
177 reviews
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Replied to 100% of negative reviews
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Eye test and scan
The whole experience was great . The staff were very friendly and it put me at ease . The optician explained everything in the eye test and scan . Choosing the glasses was an easy process. So far a great service and I get my glasses tomorrow.
31 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you so much for your fantastic feedback. We’re delighted to hear that you had such a positive experience from start to finish. It’s wonderful to know that our team made you feel at ease, and that the optician took the time to clearly explain your eye examination and scan. We’re also pleased that choosing your new glasses was such an easy and enjoyable process.
We hope you love your new glasses when you collect them, and we look forward to seeing you again!
Appointment on time
Appointment on time, and the tests carriedout promptly and efficiently with clear Information as the tests progressed and conducted.
4 August 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your kind feedback. We’re delighted to hear that your appointment ran on time and that you found the tests prompt, efficient and clearly explained throughout. Keeping our customers informed and comfortable during their examination is very important to us. We really appreciate you taking the time to share your experience!
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your kind feedback and recommendation! We’re delighted to hear that you received great service and really appreciate you taking the time to share your experience. We look forward to welcoming you back to Woodfalls again.
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your lovely feedback. We’re delighted to hear that you found the booking process quick and effortless and that your eye examination was both efficient and thorough. We really appreciate you taking the time to share your experience and recommend Woodfalls!
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your kind feedback. We’re delighted to hear that you found our service professional. We really appreciate you taking the time to leave a review and thank you for choosing Woodfalls!
Great all round service.
21 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your fantastic feedback! We’re delighted to hear that you received great all-round service. We really appreciate you taking the time to leave a review and look forward to welcoming you back again.
very helpfull friendly staff.
29 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your lovely feedback. We’re so pleased to hear that you found our staff friendly and helpful. We really appreciate you taking the time to share your experience with us!
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your lovely feedback. We’re delighted to hear that you found our team so friendly. We really appreciate you taking the time to share your experience with us!
Excellent service as usual
Excellent service as usual. We travel a fair distance to come to this optician as none locally match Woodfalls.
21 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you so much for your wonderful feedback. It means a great deal to know that you continue to travel such a distance to visit us. We’re incredibly proud that you feel the service at Woodfalls is worth the journey, and we truly appreciate your continued loyalty and support.
Everyone was very friendly
Everyone was very friendly. The appointment was done on time. The optician was very patient and friendly to my disabled daughter. She gave her plenty of time for my daughter to answer the question as she was able and the lady understood her most of the time. Very pleased with our visit
16 June 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you so much for your thoughtful review.
We're delighted to hear that you and your daughter had such a positive experience with us. Our team is committed to providing a welcoming, patient, and inclusive environment for every patient, and it's wonderful to know that our optician took the time to make your daughter feel comfortable and supported throughout her appointment.
We're also pleased that everything ran on time and that you felt well looked after from start to finish. Thank you for your kind words—they mean a great deal to our team. We look forward to welcoming you both back again in the future.
Excellent customer service
Excellent customer service . Always very patient with my many questions I have when having my child fitted for glasses!
17 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your lovely review!
We're so pleased to hear that you've had such a positive experience with our team. We know that choosing the right glasses for a child can bring plenty of questions, and we're always happy to take the time to answer them. Ensuring both you and your child feel comfortable and confident is incredibly important to us.
Thank you for your kind words and continued trust. We look forward to seeing you both again soon!
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your wonderful feedback. We're delighted to hear you received excellent, professional service throughout your visit. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you again in the future.
Good experience
Punctual appointment time .
Pleasant desk staff .
Thorough eye examination .
Very professional and patient optician.
30 June 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your kind feedback. We're delighted to hear you had a good experience, with a punctual appointment, welcoming reception staff, and a thorough eye examination. It's especially pleasing to know you found your optician to be professional and patient. We appreciate your comments and look forward to welcoming you again in the future.
Always pleasant and professional.
3 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your kind feedback. We're delighted to hear you consistently find our team pleasant and professional. Your continued support is greatly appreciated, and we look forward to welcoming you again in the future.
Couldn’t fault them
Couldn’t fault them. My optician was very patient, informative and kind. All the staff were very welcoming.
17 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you so much for your kind review! We're delighted to hear that you had such a positive experience. It's wonderful to know your optician was patient, informative, and kind, and that our team made you feel so welcome. We really appreciate your feedback and look forward to seeing you again soon.
Excellent Eye Review
I was given a very comprehensive eye test by a friendly optician. My eye had been sore and the optician had a good look to ensure that there was nothing in my eye.Everything was explained clearly and the person handling my new glasses was equally professional and friendly.
10 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with our team. It's great to know your optician carried out a thorough examination, took the time to investigate your sore eye, and explained everything clearly. We're also delighted that you found the service when choosing your new glasses to be professional and friendly. We really appreciate your feedback and look forward to welcoming you again in the future.
Nice welcome and seen very quickly and…
Nice welcome and seen very quickly and efficiently
14 July 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your kind review! We're delighted to hear that you received a warm welcome and that your appointment was handled quickly and efficiently. We really appreciate your feedback and look forward to welcoming you again in the future.
Professional, efficient staff
All staff are professional, welcoming and efficient. The eye test was thorough with a full explanation of the process. Give them a visit, you will not be disappointed.
5 May 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your excellent review and recommendation.
We're delighted to hear that you found our team professional, welcoming, and efficient. We pride ourselves on providing thorough eye care and taking the time to explain each step of the process, so it's wonderful to know this was appreciated.
Your kind words and encouragement mean a great deal to the whole team. Thank you for choosing us, and we look forward to welcoming you again in the future.
Polite, friendly and professional
Polite, friendly and professional.
Thank you.
Annamaria Faratro
13 June 2026
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you, Annamaria, for your kind review.
We're so pleased to hear that you found our team polite, friendly, and professional. Providing a warm welcome alongside expert care is something we pride ourselves on, and your feedback is very much appreciated.
Thank you for taking the time to share your experience, and we look forward to welcoming you again in the future.
Reply from R Woodfall Opticians - Linklater & Gothelf Welling
Thank you for your kind review.
We're so pleased to hear that you found our team friendly, welcoming, and helpful. Creating a relaxed and positive experience for every patient is something we take great pride in.
Your feedback is very much appreciated, and we look forward to welcoming you back again soon.
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