RV & Auto Parts Reviews 32

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We ordered a fuel pump and paid extra for UPS 3–5 day shipping, but it was sent via USPS instead. What should have arrived within a week has now taken over a month—and we still have not received t... See more

Company replied

Rated 1 out of 5 stars

I ordered a trailer part expecting delivery by a certain date because I needed to use the trailer by then. A few days before it was supposed to arrive, I checked on the order and found that not only w... See more

Company replied

Rated 1 out of 5 stars

Ordered part via web. Waited 2 weeks, still no delivery. Called company, they stated that the order had been canceled. I asked why. They said "I don't know." I said to cancel the order. They sai... See more

Company replied

Rated 1 out of 5 stars

SELLING FAN MOTORS – WITHOUT “TAPPED” SHROUD SHAFTS – YET INCLUDING A “SCREW” TO HOLD SAID FAN IN PLACE! LOOKS LIKE IT’S THE CONSUMER THAT’S GETTING SCREWED BY TRUSTING YOUR SHADY COMPANY TO GET RELI... See more

Company replied

Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Parts Store
  4. Truck Parts Supplier

Information provided by various external sources

RV & Auto Parts Retailer for the RV & Auto Industries


Contact info

1.7

Bad

TrustScore 1.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Attention!

Attention!

I've bought an item from them 2 months ago and they didn't ship it even though i paid the shipping fee . They don't reply to calls and emails.

They have my item and my money too!

Be careful please.

25 August 2020
Unprompted review
Rated 1 out of 5 stars

Should have read reviews first

Should have read reviews first! I got scammed as well. In the checkout and Apple Pay it said $0 shipping, then my email receipt said $16.50 shipping! Called immediately and emailed within 5 minutes, then two times after and no response. It's like they want to ignore you, process the order, and charge a bunch of fees! I contacted my credit card to stop it within 10 minutes as well so we will see what happens. Sticking to Amazon for now on!

16 July 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service...scammers

Returned an order for credit...has been two weeks and I cannot get a reply from these crooks...per usps they ya e the returned part...and my money...they will not return emails or give me a straight answer over the phone...scammers.

20 June 2020
Unprompted review
Rated 5 out of 5 stars

This site was excellent

This site was excellent. I ordered a stove for my camp trailer. It was about $100 less than my local shop. I had an issue with the one being damaged when it arrived. They handled it great and I received a another one right away. Stuff happens it is how a company reacts when stuff goes wrong that makes a good company.
Thanks again,
Murdoch

19 February 2020
Unprompted review
Rated 1 out of 5 stars

everything i ordered came in opposite…

everything i ordered came in opposite of whati wanted contacted customer service and sent photos .. never contacted again ended up with several items i do not need .. terrible company lied to me about straightening it out ..

8 January 2019
Unprompted review
Rated 1 out of 5 stars

NO customer support.

I ordered a trailer fender. It did arrive promptly but had NO wrapping material around and was shipped in a very thin box. It was not the correct fender but it was bent badly. I attempted to contact the company with NO resolution. VERY frustrating. Good luck if you buy something from them. IF you need to contact them, best wishes.

5 October 2018
Unprompted review
RV & Auto Parts logo

Reply from RV & Auto Parts

Hi Robert,

We’re sorry to hear this was frustrating.

We understand the disappointment when an order does not arrive as expected and the needed parts are not available in time. We regret that the resolution did not meet your expectations and appreciate the feedback.

Rated 1 out of 5 stars

I order some parts for my trailer and…

I order some parts for my trailer and paid the 3 day express shipping charge. It was 5 day until I received my order. They sent me the wrong parts. They took 2 days deciding what to do and then refused to over night the parts to me. I did not receive the parts in time to fix my trailer before my vacation. I will never order parts from them again.

9 August 2018
Unprompted review
Show reviews in all languages. (32 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look