We ordered a fuel pump and paid extra for UPS 3–5 day shipping, but it was sent via USPS instead. What should have arrived within a week has now taken over a month—and we still have not received t... See more
Company replied
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We ordered a fuel pump and paid extra for UPS 3–5 day shipping, but it was sent via USPS instead. What should have arrived within a week has now taken over a month—and we still have not received t... See more
Company replied
I ordered a trailer part expecting delivery by a certain date because I needed to use the trailer by then. A few days before it was supposed to arrive, I checked on the order and found that not only w... See more
Company replied
Ordered part via web. Waited 2 weeks, still no delivery. Called company, they stated that the order had been canceled. I asked why. They said "I don't know." I said to cancel the order. They sai... See more
Company replied
SELLING FAN MOTORS – WITHOUT “TAPPED” SHROUD SHAFTS – YET INCLUDING A “SCREW” TO HOLD SAID FAN IN PLACE! LOOKS LIKE IT’S THE CONSUMER THAT’S GETTING SCREWED BY TRUSTING YOUR SHADY COMPANY TO GET RELI... See more
Company replied
RV & Auto Parts Retailer for the RV & Auto Industries
85021, Phoenix, United States
Replied to 83% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attention!
I've bought an item from them 2 months ago and they didn't ship it even though i paid the shipping fee . They don't reply to calls and emails.
They have my item and my money too!
Be careful please.
I wouldn't deal with these people. I ordered an rv ac from them I waited 3 weeks never got it. I left about a dozen messages and emails no response back.
Should have read reviews first! I got scammed as well. In the checkout and Apple Pay it said $0 shipping, then my email receipt said $16.50 shipping! Called immediately and emailed within 5 minutes, then two times after and no response. It's like they want to ignore you, process the order, and charge a bunch of fees! I contacted my credit card to stop it within 10 minutes as well so we will see what happens. Sticking to Amazon for now on!
Returned an order for credit...has been two weeks and I cannot get a reply from these crooks...per usps they ya e the returned part...and my money...they will not return emails or give me a straight answer over the phone...scammers.
Beware with this company. They sell knock off parts on ebay. I was sold a knock off x pipe for my 2011 gt 500. Stay away
This site was excellent. I ordered a stove for my camp trailer. It was about $100 less than my local shop. I had an issue with the one being damaged when it arrived. They handled it great and I received a another one right away. Stuff happens it is how a company reacts when stuff goes wrong that makes a good company.
Thanks again,
Murdoch
Excellent customer service from one of the girls that works for them. They exceeded my expectations and got me the product I needed
Fraudulent company they list stuff at a discounted price but they don't even have it and can't even get it. Such a worthless company run from this place.
everything i ordered came in opposite of whati wanted contacted customer service and sent photos .. never contacted again ended up with several items i do not need .. terrible company lied to me about straightening it out ..
I ordered a trailer fender. It did arrive promptly but had NO wrapping material around and was shipped in a very thin box. It was not the correct fender but it was bent badly. I attempted to contact the company with NO resolution. VERY frustrating. Good luck if you buy something from them. IF you need to contact them, best wishes.

Reply from RV & Auto Parts
I order some parts for my trailer and paid the 3 day express shipping charge. It was 5 day until I received my order. They sent me the wrong parts. They took 2 days deciding what to do and then refused to over night the parts to me. I did not receive the parts in time to fix my trailer before my vacation. I will never order parts from them again.
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