Easy to shop, items received quickly. The pink sweater wasn't the same color pink as pictured but it's still cute.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I just received my order, and the quality of the sweaters are outstanding. They’re thick and they feel really soft. They do run a little big so I would suggest getting a size smaller than what you t... See more
Ordered my items a month ago and have never received them. I have contacted Customer Service numerous times and I am told to be patient. They refuse to tell me where my items were shipped from or when... See more
Customer service has been phenomenal! They contacted me about a couple items in my order that were delayed. They refunded me my $ right away and sent the rest of my order asap. The sweaters are amazin... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am quite pleased
Ok for the negative part of review: shipping took longer then expected. Tracking it was rather a joke.
The plus: I got 2 Christmas long sleeve shirts and they were amazing. True to size, bright colors and very soft. One i got is the really cute reindeer with bright colors and ornaments on antlers. Etc. It was often on fb as an ad for them. In works buy from them for sure but only when not " arrival date dependent 😉
6 week delivery time
6 week delivery time, oddly shaped and material is cheap. Not impressed.
I like the sweaters but colors seem a…
I like the sweaters but colors seem a little washed out compared to website.
True to size and lighter weight.
It took over 3 weeks to arrive and missed xmas.
Just poor service and most likely a scam
Ordered 2 products as gifts months ago. Have been in contact with company well after the product should have arrived. They then told me to wait another 2-3 weeks until a particular date (they've never given me a ship date or tracking #) and that date came and went weeks ago. Rutave has been unprofessional in their dealings and I questioned whether they were a scam. After reading through their numerous reviews elsewhere it appears my suspicions were pretty on target.
Customer service is top notch the…
Customer service is top notch the sweaters are BEAUTIFUL!!! My 2nd time ordering and will be doing so again!
Good clothing but shipping needs…
Good clothing but shipping needs improvement
I became concerned because It took a…
I became concerned because It took a few weeks to arrive but the quality of the clothing is very very good. I was surprised how nice the materials and workmanship is. Nice clothes!
Like the sweaters....tracking wasn't…
Like the sweaters....tracking wasn't helpful, but that's USPS.
It doesnt even deserve a star
It doesnt even deserve a star. This company is a scam. It took almost a month to get my order. Items are not made in South Carolina but actually in China. They are cheap looking and very poor quality. I emailed them the next day after receiving my items and they offered me a $40 refund and keep.
the items. I said I wanted a full refund and return them. They then offered me $60. I dont want these items but you cant just send them back without their authorization. Do not be fooled. The images on the clothes are just printed on them. Total junk
Good deal nice sweaters
Good deal nice sweaters. A little thinner than expected, but nice I like them.
Ordered 3 weeks ago - no customer service.
Ordered 3 weeks ago, still waiting for it to be shipped.
Wrote to customer service asking to be refunded and they replied "just refuse delivery". Can't do that with USPS. Sent them a screenshot of the USPS site saying it had not been received.
Purchased a sweater and a lounge set
Purchased a sweater and a lounge set. The knit was very soft and silky. Not at all itchy. Purchased for my teenage niece, they liked the geometric pattern and the herringbone. Nice gift.
SC Resident
I live in South Carolina, so not sure why my package shipped from California? I ordered the item 11/29 and it arrived 12/16. Feel took longer than average to arrive.
I got the Khaki Long Sleeve Print Sweater. My measurements are 41-31-42, I'm 6'2". I usually wear a large or XL, depending on how I want the item to fit. The sweater fit perfectly, was very happy with the item and the sleeves were extra long (which I love as I am tall). I would buy again. Fits true to size. The sweater is soft only slightly itchy (I have super sensitive skin) Wore without an undershirt and was fine.
Claims to be a company in SC selling US…
Claims to be a company in SC selling US Made goods. Ships clothing from China. Clothes looked similar but not the same as what ordered. Don't waste your money on this scam!
Good service!
Ordered a sweater that I love! Had a question about my order and I emailed them and they got right back to me. Took a little longer than I hoped to arrive but that is to be expected this time of year! Very happy with my purchase and good customer service.
Customer service has been phenomenal! Sweaters are amazing too!!!
Customer service has been phenomenal! They contacted me about a couple items in my order that were delayed. They refunded me my $ right away and sent the rest of my order asap. The sweaters are amazing! The quality was way above my expectations. They were prompt handling my returns too. I've recommended Rutave to all my friends and family. I will definitely be purchasing more clothes from them in the future 😊
Nice product for reasonable price
Nice product for reasonable price. Wife happy
Took awhile to ship.
Took awhile to ship, even though it says made in south Carolina.
Nice and soft
Perfect experience great sweater
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








