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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and politeness, often highlighting quick response times and effective problem-solving. Many people found the website to be fair and not rigged, appreciating the smooth user experience and various game modes available. However, some customers also noted issues with withdrawals, mentioning difficulties in understanding the rules or experiencing problems with funds not being credited after deposits. A few other people also felt that the customer support needed improvement in certain situations, particularly regarding animation issues or chat rules.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Website

Consumers find the website to be a positive experience. Many reviewers praise the site as "very good" and... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the quick response times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There customer service care was excellent, Oliver helped a ton and got me my withdrawal on the way because my crypto account was having a problem. All worked out fine. 10/10+

Rated 5 out of 5 stars

this site isnt rigged as most of them are you have a pretty good chanche of winning and their giveways.... i love it i just click 4 buttons on discord and won up to 40$ for free and service is also f... See more

Rated 5 out of 5 stars

amazing site. moderators are lovely. site isnt rigged fully fair. so many features to use and have fun with. the best moderator is oliver so kind and lovely. always makes me happy when hes online love... See more

Rated 5 out of 5 stars

They give you explanations easy for everyone to understand fix your problem in no time and they are very polite.


Company details

  1. Gambling Service

Written by the company

Rustyloot is the finest Rust site bringing you the best designed gamemodes alongside the best rewards! Giving you a truly immersive experience.


Contact info

4.1

Great

TrustScore 4 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Read !!

The site is great, Awesome vibe and really easy to Navigate the System. Recently had a Steam issue that was preventing me from withdrawl. Joined the Discord and Spoke to the Mods, Less than 10 min they had the Issue Fixed.. Thanks guys !!!!

6 June 2024
Unprompted review
Rated 5 out of 5 stars

I withdrew 40 dollars for free

I withdrew 40 dollars from the site from the money given for entering a promotional code, replenished it through skins according to growth (Unfortunately, there is no Russian payment by card). The support answered questions immediately, everything was on the level. Спасибо

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Mods/Admin are GREAT!

I had an issue (steam) that was preventing me from receiving my $35 payout on a bet I placed and won. The three admin pitched in evenly to try to figure out what happened, while being very transparent and making sure the issue was going to be resolved. We never figured out whether or not it was all on steams end or what happened, but they refunded my money on the website. These Mods were very friendly, and acted very mature about the problem. Thank you RustyLoot/Mods for taking good care of your customers and resolving your issues in a respectfully and timely manner.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Super fast support Always kind and…

Super fast support Always kind and helpful and The greatest staff team you'll ever see ty rustyloot for always on time with tickets and ty Houston for being quick as a whip on tickets!!!

4 June 2024
Unprompted review
Rated 5 out of 5 stars

A good website for the poor lmao

A good website for the poor lmao, but for real i like it and support in their discord is very good +rep Blooman
They are a little unclear if you look through stuff fast but everything works out.

29 May 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

Joined their Discord, after not receiving the funds I deposited using Zen. It said it was paid, and on site it said transaction was successful, but never received the funds. Submitted ticket via Discord, they said they were looking into it, and got banned 30-45 mins after, without anyone even saying anything. Submitted complain both to Zen, CFPB and FSA. Been using RustyLoot in the past, and been super happy with them, not sure what make them turn to scamming.

STAY AWAY!!!

2 May 2024
Unprompted review
Rustyloot logo

Reply from Rustyloot

Hello,

Upon checking your case it appears you had flagged our fraud filters. Upon further investigation it became apparent you were not the card holder making deposits on site to which we then issued a full refund to the cardholder's credit card shortly after you having opened a support ticket with our team. We apologize you did not have a good experience.

Rustyloot Support Team

Rated 1 out of 5 stars

Scammers- they banned my account

while playing for 1-2 minutes i got banned for fraud. Scamm site , please do not use it.

21 April 2024
Unprompted review
Rustyloot logo

Reply from Rustyloot

Hello Vek,

We have a pretty aggressive fraud prevention rules in place and unfortunately, sometimes genuine users get caught in the crossfire. If you believe you were wrongfully banned, head to our live support chat. We would love for you to reach out to our support team so we can take a closer look into your account.

- RustyLoot Support Team

Rated 1 out of 5 stars

Would give 0 stars if I could

Would give 0 stars if I could. Bought coins and within 1 minute of of playing plinko I was banned for fraud. How does that make sense? Either a scam artist company or a terrible security system. Do not use this site

18 April 2024
Unprompted review
Rustyloot logo

Reply from Rustyloot

Hello,

If you believe you've been banned for a false reason then open a support ticket with us so we can take another look into your case as indicated on your ban reason.

Rustyloot Support Team

Rated 1 out of 5 stars

I got scammed for $400

I got scammed for $400
after depositing skins and gambling with them i was banned for apparent arbitrage (completely untrue and i will happily prove it) then banned from the discord and their website.
scammers.

Let me withdraw or refund my skins.

2 April 2024
Unprompted review

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