My dining table set has been delivered the bench and 2 chairs are gorgeous but the table is split in 2 completely. Website down, email bounces back and telephone no longer connected! Im in touch wit... See more
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Boxes look just as described , arrived quickly well wrapped in corrugated cardboard so great to recycle or reuse ♻️ which is a plus for me . Love the vintage look stencilled trader names , well made ,... See more
Company replied
I have just received my 2nd purchase from this store. Absolutely beautiful. I originally brought a java wood egg basket which was so lovely that I ordered another basket of a different style. I had a... See more
Company replied
I wanted the Driftwood Birdhouse for my Mum's birthday but it was unfortunately out of stock, after contacting them, James was very helpful and kindly let me know when he was expecting them back in a... See more
Company details
Written by the company
Hi, thank you for visiting our page. We are a company who proudly offer our items for sale. Providing high quality products keeping sustainability and natural at the heart of what we do.
Contact info
Unit 1, Robert Harvey Way, NR15 2FD, Norwich, United Kingdom
- 01508 813130
- sales@rusticstore.co.uk
- rusticstore.co.uk
4.1
Great
73 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
My dining table set has been delivered…
My dining table set has been delivered the bench and 2 chairs are gorgeous but the table is split in 2 completely. Website down, email bounces back and telephone no longer connected!
Im in touch with my bank to see if I can get the money back as the table is not usable or safe.
Not sure if the company has gone bust or its a scam
17 February 2026
Unprompted review
Puppy Gate
Product was received in a timely manner and we are delighted with the quality of the materials and finish.
Unfortunately we declined to have them paint finish it which we did ourselves but looking at the quality of workmanship they provide we should have had them paint it!
Well done rustic Riley, we wish you continued success.
20 March 2025
Unprompted review
Excellent customer service
Excellent customer service, speedy delivery and very high quality product
10 April 2024
Unprompted review
I love my new egg box!!
I'm so happy with the quality of the egg wooden box!
I had bought another one from a shop on Ebay and was very disappointed because it looked very cheap while I was looking for something handmade. Glad had returned it and decided to buy the one from Rustic Store :) It looks beautiful in the kitchen!
7 March 2024
Reply from Rustic Store
Delivery was attempted today as detailed in the automated email communications. Hopefully they will be able to gain entry tomorrow.
Follow up - this order was delivered but the customer hasn't updated the review. I just wish people would contact companies before they leave reviews.
Excellent product that I purchased from…
Excellent product that I purchased from Rustic Store. Great company to do business with and a superb variety of products for sale.. Would highly recommend Rustic Store and their products.. I will be returning for more goods soon..
5 March 2024
Reply from Rustic Store
Cheers Jim, Really appreciate you taking the time to leave a review. Glad you like the Large D A Sexton Box
The boxes are off good quality and look…
The boxes are off good quality and look great as storage in our shower room. As small issue with postage was promptly sorted . Would recommend
26 February 2024
Reply from Rustic Store
Thanks for the review Belinda, Really appreciate it and your patience with the postal issue.
Reply from Rustic Store
Cheers Margaret, So glad you like it!
A really lovely made product
A really lovely made product, arrived quickly and very well packaged
25 February 2024
Reply from Rustic Store
Appreciate it Stephen, so glad you like it
Order shipped quickly and on time
Order shipped quickly and on time. Beautifully and safely wrapped. So pleased with the boxes for our walk in pantry, creating a rustic and unique look.
7 February 2024
Reply from Rustic Store
Thanks Jane, Could you send us a photo of them in use to our socials or website? Appreciate you leaving the review
Reply from Rustic Store
Pleased to be of service, appreciate the review
Great service
Great service, speedy delivery, and lovely items….. a very happy customer
4 February 2024
Reply from Rustic Store
All boxes ticked from our end. Thanks for leaving the review. all boxes ticked at your end :)
We received our product yesterday our…
We received our product yesterday our butler tray table is beautifully made arrived quickly. We are delighted with it
9 February 2024
Unprompted review
Reply from Rustic Store
So glad to hear this. The butler trays are one of my favourites that we sell. Could you send us some photos of them in situ, please?
Reply from Rustic Store
Your recommendation, I'm sure, will be heard for miles around!
Wow!
Products were of a quality standard, extremely reasonably priced and delivered as quickly as that famous global online store. What’s not to like!
1 February 2024
Reply from Rustic Store
You are obviously talking of that global famous online store of rusticstore.co.uk haha.. thanks for leaving the review
Great customer service
Great customer service. Fantastic product looks great with my teapot and mugs.
31 January 2024
Reply from Rustic Store
ooooh can you send a photo, please? always helps to inspire others when looking. Thanks for the review
Reply from Rustic Store
Bish. Bash. Bosh. Thank you for the review :)
Timely delivery and product as…
Timely delivery and product as described. Already had compliments and requests where purchased from.
Thank you
8 January 2024
Reply from Rustic Store
we offer a commission structure :) thanks for the review both here and the continued support
Egg holder
Speedy delivery, my egg holder is well made holds 12 eggs easily and sits nicely on my kitchen side. Very happy with my purchase
3 December 2023
Unprompted review
Excellent service
Excellent service, even dropped of the item personally.
The tray was a gift, and he was very pleased with it, it’s well made and unique.
21 December 2023
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