Rust Collections Reviews 53

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

What amazing furniture. We had been trying to find some bespoke bedroom furniture with no luck until I came across Rust Collections. Ben at Rust Collections made us a beautiful kingsize bed, bedsi... See more

Rated 2 out of 5 stars

Bought a table and bench but was unhappy that there’s a distinct camber on the table, which means plates and glasses rock back and forth. The seller’s view is that the description states it’s rustic,... See more

Company replied

Rated 5 out of 5 stars

Thanks Ben, you brilliant to deal with, and when you delivered and assembled our bed frame today you were super efficient and nice, even took away our old bed frame with no worries. Thank you so much,... See more

Rated 5 out of 5 stars

Rust Collections' service was fantastic and the finished products better than we had imagined. We required a variety of different sized desks - some seated and some standing - in unusual sizes because... See more

Company details

  1. Home & Garden

Information provided by various external sources

reclaimed and industrial dining tables and furniture made to order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 5 out of 5 stars

Thanks Ben

Thanks Ben, you brilliant to deal with, and when you delivered and assembled our bed frame today you were super efficient and nice, even took away our old bed frame with no worries. Thank you so much, we are chuffed with how good it looks and feels, and will definitely recommend you to our friends!

17 February 2020
Unprompted review
Rated 5 out of 5 stars

First class product and personal service.

Ben gave me very good advice on finishes and other matters whenever I asked him. Very responsive and personal service and the finished table was superb. Very striking and beautifully made. Ben even delivered and installed it himself.

I couldn’t recommend Rust more highly.

1 February 2020
Unprompted review
Rated 5 out of 5 stars

Bought a Trafalgar bench and dining…

Bought a Trafalgar bench and dining table and could not be happier. The design and quality of the furniture is fantastic - sturdy, functional and extremely beautiful. Built to last and definitely has the wow factor. Ben was extremely responsive to my demands for a quick turnaround (3 weeks from order) and stayed in regular communication regarding likely delivery dates. I cannot recommend highly enough. I will definitely be a return customer. Thank you Ben for a unique and pivotal piece of furniture that already has been the centre of many a happy get together and I am sure will continue to be for years to come.

6 January 2020
Unprompted review
Rated 5 out of 5 stars

A really good service from beginning to…

A really good service from beginning to end. The quality and appearance of our new table exceeded our expectations. The ‘whitewashed’ finish is simply beautiful. I would love to see some more furniture items on the website...!

1 January 2020
Unprompted review
Rated 5 out of 5 stars

simply stunning

We received our Kings Cross table and bench just before Christmas, they can only be described as simply stunning. I always feel its a risk buying online without seeing things in person, I 100% need not have worried in this case. It’s the most beautiful quality and completely transforms the room. Ben was so helpful sending out samples of the different wood stains and really patient while I made my mind up (over 5 months!) with no hard sales chase. Delivery went really smoothly and the care at setting the table up and making sure there were no wobbles on our tiled floor was so appreciated, and not like any service I’ve had before. I’m now thinking of what else I can buy from Rust! Thanks again Ben

1 January 2020
Unprompted review
Rated 5 out of 5 stars

Verbier bed

It has been a great experience dealing with Rust Collections. The product is amazing and identical to the the image on the website. Customer service also 5 star. Would highly recommend

10 December 2019
Unprompted review
Rated 5 out of 5 stars

Amazing table and service!

The table we ordered was even better than expected. We love it and the service was great. Highly recommend these guys if you’re looking for a quality piece of furniture that everyone will notice when they walk in the room.

16 November 2019
Unprompted review
Rated 5 out of 5 stars

I am so pleased with the bed delivered…

I am so pleased with the bed delivered by Rust. The chap who delivered and constructed it could not have been a more lovely guy and it left me feeling that I had been so lucky going with Rust, and at great value! Thank you!!!

10 November 2019
Unprompted review
Rated 5 out of 5 stars

Rust Collections is a very rare type of business

Rust Collections is a high quality craftsmanship, customer centric business. Nowadays this is very rare...
The business world would in a better place if all businesses cared that much about their products/craft and their customers satisfaction.
My experience with Ben ,the master carpenter, was simply second to none
The bed is beautiful, feels and looks like it could last a 100 years and was so easy to assemble (literally less that 10 minutes)
Just think about the antithesis of your ordinary/inferior quality/average looking furniture...
Will definitively buy more pieces from this great business.

9 November 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional

Delighted with our bed. Exceptional carpentry and Ben was great to deal with. Delivery was on time and utterly hassle free. Would highly recommend.

6 November 2019
Unprompted review
Rated 5 out of 5 stars

A fab little company :)

I came across Rust Collections on Not on the High Street and I am so pleased I did! Their rustic designs are so unique and high quality and Ben and his helper are really lovely people; who have always been happy to answer any questions and help with specific requirements. We have already ordered with them three times in the space of a few months and have recommended them to lots of family members and friends.

27 October 2019
Unprompted review
Rated 5 out of 5 stars

A good service and nice product

Our new table and benches were made and delivered quickly and look as expected. We were able to visit the Rust Collections workshop before ordering and Ben helpfully answered a number of questions by email.

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic products and service

Rust Collections' service was fantastic and the finished products better than we had imagined. We required a variety of different sized desks - some seated and some standing - in unusual sizes because of the shape of our office. Ben created the bespoke sizes and was able to deliver and fit them for us on exactly the date promised, which meant a very tight turnaround. I'd recommend Rust Collections either for their off-the-shelf products or bespoke builds,

8 October 2019
Unprompted review

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