accidentally went to withdraw bitcoin (i meant to do solana) and put my solana address. My money never came and my 5300+ gem balance was gone. I didn’t see a transaction either. Afte... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Papa is a great addition to the team. Quick to answering questions and resolving issues, makes me wish other sites had great support like this one. Great job, Papa, RustClash hold onto this one!
Company replied
Really good customer service. Responded and got my problem resolved in under 5 minutes
Company replied
Support was very helpful and had my issue resolved quickly and easily.
Company replied
Company details
Written by the company
RustClash.com is an free-to-play online social casino for Rust players. It offers a secure and legal platform to bet skins and coins.
Contact info
United States
- rustclash.com
4.0
Great
240 reviews
Replied to 11% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from RustClash.com
Hi Blake,
Thank you for your feedback! We're glad to hear that you think our staff is amazing and that you enjoy the site. Your support means a lot to us, and we're here to help you whenever you need!
Kind Regards,
RustClash Customer Service Team
The best rust gambling site with alot…
The best rust gambling site with alot of gamemodes!
21 October 2023
Unprompted review
Reply from RustClash.com
Hi Gag Stajls,
Thank you for your fantastic review! We're thrilled to hear that you consider us the best Rust gaming site and that you enjoy the variety of game modes we offer. Your support means a lot to us, and we’re here to ensure you have a great experience!
Kind Regards,
RustClash Customer Service Team
A true family community
A true community. Willing to help beyond the website they care more about people than a game a true family here I’ll never leave it.
11 October 2023
Unprompted review
Reply from RustClash.com
Hi Ron,
Thank you for your heartfelt review! We're so glad to hear that you feel like part of our family community. We truly care about our players and are committed to providing support beyond just the game. Your loyalty means the world to us, and we’re excited to have you with us!
Kind Regards,
RustClash Customer Service Team
Blunc the best support <3
Blunc had the best profile picture ever, and responded like a speed-demon.
Amazing support!
8 October 2023
Unprompted review
Reply from RustClash.com
Hi Cookie,
Thank you for your wonderful feedback! We're thrilled to hear that Blunc provided you with amazing support and quick responses. We'll make sure to pass along your compliments about the profile picture too! If you need anything else, feel free to reach out!
Kind Regards,
RustClash Customer Service Team
nice and respecful
6 October 2023
Unprompted review
Reply from RustClash.com
Hi Dan,
Thank you for your feedback! We're glad to hear that you found our team nice and respectful. We’re always here to assist you whenever you need help!
Kind Regards,
RustClash Customer Service Team
Good Help with my problems
6 October 2023
Unprompted review
Reply from RustClash.com
Hi Landan,
Thank you for your feedback! We're glad to hear that you received good help with your problems. If you need any further assistance, feel free to reach out anytime!
Kind Regards,
RustClash Customer Service Team
Really fast response to tickets
Really fast response to tickets, and very good site :)
3 October 2023
Unprompted review
Reply from RustClash.com
Hi ReaSter_GG,
Thank you for your positive feedback! We're thrilled to hear that you experienced fast responses to your tickets and that you enjoy the site. Your support means a lot to us, and we're here whenever you need assistance!
Kind Regards,
RustClash Customer Service Team
The support is really quick
The support is really quick and giving full answers i won 100$ in 5m but make sure only to gamble what u can afford to lose
2 October 2023
Unprompted review
Reply from RustClash.com
Hi Coconut,
Thank you for your great review! We’re glad to hear that our support team provided you with quick and thorough answers. Congratulations on your win! It's important to game responsibly, and we appreciate your reminder to play within your means. If you need any assistance in the future, don’t hesitate to reach out!
Kind Regards,
RustClash Customer Service Team
Been playing there for quiet a while
Been playing there for quiet a while. It's a gambling site, you can Win or LOSE, just like on any other gambling site. Keep that in mind
28 September 2023
Unprompted review
Reply from RustClash.com
Hi Flow,
Thank you for your feedback! We appreciate your honesty about the nature of gaming on our site. As with any gaming platform, there are chances to win or lose, and it's important to play responsibly. We’re glad to have you as part of our community, and if you ever need assistance, feel free to reach out!
Kind Regards,
RustClash Customer Service Team
Reply from RustClash.com
Hi EdZus,
Thank you for your kind words! We're glad to hear that you found our support team nice and helpful. If you need anything else, don’t hesitate to reach out!
Kind Regards,
RustClash Customer Service Team
The Suppport is very nice also site is banger one <3
The support and site design is so good im always enjoying with this site much love <3
22 September 2023
Unprompted review
Reply from RustClash.com
Hi Mert,
Thank you for your amazing feedback! We’re thrilled to hear that you find our support team nice and enjoy the site design. Your love and support mean a lot to us! If you ever need assistance, we're always here to help.
Kind Regards,
RustClash Customer Service Team
They are amazing
They are amazing, got done what I needed in a matter of time. Very respectful and just an amazing website. Continue being great guys ❤️
20 September 2023
Unprompted review
Reply from RustClash.com
Hi John,
Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience and that our team was able to assist you quickly and respectfully. Your support means a lot to us, and we’ll continue to strive for excellence. If you need anything else, don’t hesitate to reach out! ❤️
Kind Regards,
RustClash Customer Service Team
this is the site that breeds scammers
this is the site that breeds scammers . i was scammed $476.10 . i was selling 2 airconditioners on gumtree and some how this site stole my money. you know who you are pay it back.
13 September 2023
Unprompted review
Reply from RustClash.com
Hi Dave,
We’re really sorry to hear about your situation, but we believe there’s some confusion. RustClash is not associated with Gumtree or any transactions involving air conditioners, and we have no information related to the case you mentioned.
We’d like to help you resolve this issue, but it seems like you may have mistaken our site for another platform. We’ve requested more information through Trustpilot so we can assist you in reporting the correct company. In the meantime, we encourage you to reach out directly to the platform involved in the transaction.
Again, we are truly sorry to hear about your experience with the air conditioners and wish you the best in resolving it.
Kind regards,
RustClash Customer Service Team
10/10
Blunc in the staff helped me out and answered all my questions, easy wins, easy crypto cash outs. Good luck boys.
6 September 2023
Unprompted review
Reply from RustClash.com
Hi LordOfDaFlame,
Thank you for your review! We're delighted to hear that Blunc was able to assist you and answer all your questions. It’s great to know you’re enjoying the easy wins and crypto cash outs. Good luck to you as well, and if you need anything in the future, feel free to reach out!
Kind Regards,
RustClash Customer Service Team
customer service was great
customer service was great, i was speaking to blunc and he was super helpfull.
6 September 2023
Unprompted review
Reply from RustClash.com
Hi Waffleshark,
Thank you for your feedback! We’re thrilled to hear that you had a great experience with our customer service, especially with Blunc. We appreciate your kind words, and if you need any further assistance, don’t hesitate to reach out!
Kind Regards,
RustClash Customer Service Team
Great customer support !
6 September 2023
Unprompted review
Reply from RustClash.com
Hi Hanz,
Thank you for your kind words! We're glad to hear that you had a great experience with our customer support. If you need anything else, feel free to reach out anytime!
Kind Regards,
RustClash Customer Service Team
Thanx
It's my first time on here and I don't know what to do. This guy was extremely patient with me and helped me go to the correct page to participate.
5 September 2023
Unprompted review
Reply from RustClash.com
Hi Spase,
Thank you for your feedback! We're thrilled to hear that you had a positive first experience on our site and that our team member was patient and helpful in guiding you. If you have any more questions or need assistance, don’t hesitate to reach out. We’re here to help!
Kind Regards,
RustClash Customer Service Team
Reply from RustClash.com
Hi Olli,
Thank you for your feedback! We're glad to hear that you had a positive experience with Chomper. If you need anything else, feel free to reach out!
Kind Regards,
RustClash Customer Service Team
I won 15$ and it didn't give it to me…
I won 15$ and it didn't give it to me and when I asked for help. All I have to do is send a photo and they send me my wins.
3 September 2023
Unprompted review
Reply from RustClash.com
Hi Dana,
We’re sorry to hear about the initial issue with your winnings. We're glad to know that our support team was able to assist you and that you received your $15 after providing the necessary verification. If you have any further questions or need assistance, feel free to reach out!
Kind Regards,
RustClash Customer Service Team
Perfection From Staff Members
There was really annoying person in chat spamming constantly asking people to open cases and call battles he was promptly removed and muted making my experience 10x better on the site would visit again. I think mrshadow is a sexy man because of it and I want him to take my tickets in the future instead of any of the other staff members.
3 September 2023
Unprompted review
Reply from RustClash.com
Hi Valentino,
Thank you for your feedback! We're glad to hear that our staff was able to enhance your experience by managing the chat effectively. We appreciate your kind words, and we're here to ensure you have a great time on the site. If you have any more requests or need assistance in the future, just let us know!
Kind Regards,
RustClash Customer Service Team
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