My first time ordering from Run North West but won’t be the last. Got a great deal on a pair of Novablasts. They were delivered really quickly, no issues whatsoever and as other customers have stated,... See more
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Review summary
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From ordering to receiving was a perfect seamless experience. Hoka Bondi 9s are fabulous, just exactly what I never knew I needed. Delivery in less than 2 days. So much less money than other online st... See more
Company replied
Really simple process, ordered from the website, my trainers arrived the next day. The handwritten note was a lovely touch and who doesn't love a wee packet of love hearts (which was added in the... See more
Company replied
Wow! Excellent service! I placed my order on line and realised I’d picked the wrong size trainer. I emailed the team and within an hour i received a reply saying my order had been amended. My tr... See more
Company replied
Company details
Written by the company
Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
5.0
Excellent
13K reviews
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Really great
Really great, competitive price. Very quick turnaround from order to delivery.
7 July 2026
Very well communicated
Very well communicated. Nice little touch with a personal thank you card from them in my package. Fast delivery, next day for me
7 July 2026
Order arrived super quick with lovely…
Order arrived super quick with lovely handwritten note.
Great price too.
Will definitely use again.
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful service with efficient…
Very helpful service with efficient systems arranging an exchange item
7 July 2026
Reply from Run North West
Hi Shaun,
Thank you for taking the time to leave a review.
We are so pleased you found our services helpful and efficient.
Best wishes,
Lydia @ RNW
Great selection, great prices, great service!
Great selection, great prices, great service!
Ordered my Evo SL AMG from these guys.
They had the cheapest price I could find and the delivery was super fast!
They use Royal Mail so no wondering parcels!
I actually had to return my original shoes as they was a bit smaller than i anticipated, but again the return service was super easy and straight forwards.
Quick responses via email too for any questions i had!
100% will order my next pair of shoes from here!
4 July 2026
Reply from Run North West
Hi Anthony,
Thank you for taking the time to leave us a review.
We are so pleased you enjoyed your experience shopping with us and we were able to assist you with your return and exchange.
Best wishes,
Lydia @ RNW
Run North West Wilmslow 10K
Got to be one of the best 10k races i have done. So well organised. Had marshals directing you to the best car parks. Race HQ had stands from the big brands and very helpful marshals in the Race HQ and on course. The pacers were amazing, and so were the residents of the houses that we passed on the route. Some were even out with hosepipes, i even stopped at one of them, just to get soaked. I will be back for the race again in November, but I don’t this we will need the hosepipes
12 July 2026
Reply from Run North West
Hi,
Thank you for taking the time to leave us a review.
We are so pleased you enjoyed the Wilmslow Summer 10k!
We look forward to seeing you at the Wilmslow Festive 10k later in the year.
Best wishes,
Lydia @ RNW
After mistakenly ordering the wrong…
After mistakenly ordering the wrong size of trainers. I reordered the correct size, however, both pairs came very quickly. The returns process for the wrong ones was very easy and the refund was in my bank quickly.
Very professional with everything including updates on order etc.
7 July 2026
Reply from Run North West
Hi Guy,
Thank you for taking the time to leave us a review.
We are so pleased you found our services easy to navigate and quick, and we were able to refund you promptly.
Best wishes,
Lydia @ RNW
You guys always get the product out fast
7 July 2026
Wow!! Excellent service!!!
Wow! Excellent service! I placed my order on line and realised I’d picked the wrong size trainer. I emailed the team and within an hour i received a reply saying my order had been amended.
My trainers were delivered the next day with a nice personalised postcard with my name on, saying I hope I enjoy my new trainers. This was a nice unexpected touch. There was also a small pack of sweets in there too.
My partner has previously bought from Run North West and highly recommends them.
My trainers were bought at an excellent competitive price with a nice RNW discount code.
I would definitely recommend Run North West and I’ll be using them again!
7 July 2026
Reply from Run North West
Hi Gavin,
Thank you for taking the time to leave us a review.
We are delighted you found our customer services to be excellent and you received a reply from us within an hour. Thank you for your kind words regarding the presentation and delivery speed of your order.
We hope you love your new shoes.
Best wishes,
Lydia @ RNW
Great service speedy delivery
17 June 2026
This is is the 3rd time I have…
This is is the 3rd time I have purchased from Run North West. My order has always arrived quickly and the products are great.
6 July 2026
Reply from Run North West
Hi Lou,
Thank you for taking the time to leave us a review.
We are so pleased you have enjoyed multiple positive experiences with us.
Best wishes,
Lydia @ RNW
Great price and quick delivery
Great price on the shoes I was looking for compared to other sites and quick delivery. Great experience.
17 June 2026
Great price and very quick delivery
Great price and very quick delivery. Ordered lunch time and arrived the next day - will buy from here again.
7 July 2026
Amazing service
Cannot fault Run North West! Great value running trainers, super fast delivery (24 hours for standard free delivery), and a lovely handwritten note in the box. Will definitely be a returning customer!
7 July 2026
Reply from Run North West
Hi Clara,
Thank you for taking the time to leave us a review.
We are delighted to hear you found our services to be amazing!
We look forward to assisting you again in the future.
Best wishes,
Lydia @ RNW
Excellent item for a great price
Excellent item for a great price. Quick delivery. Thank you.
6 July 2026
From ordering to receiving was a…
From ordering to receiving was a perfect seamless experience. Hoka Bondi 9s are fabulous, just exactly what I never knew I needed. Delivery in less than 2 days. So much less money than other online stores. And the little handwritten note and love heart sweets is a genius addition. I will definitely be back. Thank you
12 July 2026
Unprompted review
Reply from Run North West
Hi Jane,
Thank you for taking the time to leave us a review.
We are so pleased you found your experience seamless with us!
We are also delighted you love your new Hoka Bondis.
Best wishes,
Lydia @ RNW
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