RugsThatFit Reviews 

323
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The support department was very helpful in answering all of our many questions. The rug is beautiful and extremely well made. We couldn’t be happier.

Rated 5 out of 5 stars

The buying experience was excellent. Someone answered questions quickly every time and helped with recommendations for our space. Once purchased shipping required extra effort to get it to our area... See more

Rated 5 out of 5 stars

Excellent customer service, Excellent product. What else could one ask for? I have purchased 11 mats and received very positive feedback. I like that these are custom, the rubber backing does not rub... See more

Rated 5 out of 5 stars

We would highly recommend Rugs That Fit. They gave us a great price on a custom Fiberworks 13x15 ft. area carpet with a 3 inch border. The communication with the company was super; they return... See more

Company details

  1. Rug Store
  2. also in
  3. Furniture Accessories
  4. Interior Designer
  5. Store Equipment Supplier

Information provided by various external sources

Custom sized area rugs for the home and office. Custom sized all weather UV stabilized outdoor rugs, personalized doormats and logo mats for business. Durable and stain resistant. On trend colors and patterns in any size you want. Also available in sta...


Contact info

4.9

Excellent

TrustScore 5 out of 5

323 reviews

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4.9

All reviews

(323)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great experience.

I had an excellent experience with RugThatFit. The customer service is top notch. Kristin was incredibly helpful providing me with photos and recommendations in my process~ following up with me and facilitating my decisions. She was very accommodating of my travel schedule in figuring out when to place the order and arranging delivery~ even reaching out to let me know that stock was low so I was able to get the order in and not have to wait out a long cycle for the next availability. The general customer service was also responsive and friendly from my first email to the delivery of my rug. The rug itself is excellent quality - I love it. Very soft and very high quality~and RugsThatFit beat out the pricing of other vendors I was considering. I would highly recommend this company to anyone and would happily use them again for my future custom rug needs.

25 October 2021
Rated 5 out of 5 stars

Friendly and Fast

Friendly and Fast: Answered my questions quickly and the product is great! Indoor outdoor is super sturdy and texture keeps the inside floors much cleaner at our school.
Ordered the first two to check it out and now plan to order 6 more!

24 September 2021
Rated 5 out of 5 stars

Awesome rug!

My wife and I got a 15 x 12 rug from the quick ship program. Absolutely love the rug. Amazing customer service, quick shipping, kept me updated the entire time. Couldn't recommend them more!

15 September 2021
Unprompted review
Rated 5 out of 5 stars

PERFECTION

We absolutely LOVE our rug!!! Such great quality and came exactly as pictured online. FLAWLESS!

25 August 2021
Rated 5 out of 5 stars

Absolutely perfect

Absolutely perfect! This won’t be the last time I order from them. They were so helpful and easy to work with on what I needed. It was a pleasure!

27 July 2021
Rated 5 out of 5 stars

Personalized Doormat

Ordered the personalized doormat and it was just as described. Was a little worried about the length of time it took for the doormat to arrive but when I called to ask about it I was given great customer service which put my concerns at ease. Love it!

20 July 2021
Rated 5 out of 5 stars

I have ordered several items from this…

I have ordered several items from this company and am always pleased . The craftsmanship , and customer service are always above the price I pay. When giving these as gifts to clients they are always impressed with the quality of construction and durability. This is your forever home you deserve a forever door mat ;)

6 July 2021
Rated 5 out of 5 stars

Made in the USA

Thank you! I received my order. I appreciate all the hard working people out there keeping the economy going. Always looking to support made in the USA!!!.

2 July 2021
RugsThatFit logo

Reply from RugsThatFit

We didn't make a mistake here and we did ship the customer's order on time. it was lost by FedEx and we were only made aware of it when the customer reached out to let us know. We immediately called FedEx to find out what happened , they told us they lost it and we needed to file a claim.

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