Rugs.com Reviews 5,856

I was able to select all of the rugs that interested me easily, then go back and look at them and select the one I loved the best.
Also, I have ordered other rugs from Rugs.com in the past and received them in less than a week. Had no problem returning one that did not work and absolutely love the ones that did. I have had them for a couple of years now and they still look fantastic and new after lots of wear.

I have used Rugs.com in the past and returned today for any number of reasons. I always know that your shop has many different rugs to choose from and that you often have special sales so I can afford to get a quality rug for a competitive price. In the past I had an area rug last ten years before showing serious wear and tear. It was located in a family room and got hard use from children as well as our dogs and cat. I will recommend Rugs.com to my family and friends.

I ordered a rug for my library from here some years ago; it has lasted wonderfully. I'm just ready for another palette so here I am.

Bought a $399 rug. Backordered. Then, rugs.com disappeared. Contacted them snd a $51 credit was offered. No. Not ok. They are thieves. AVOID

Rugs wants more info. Purchased 10/18. Most expensive rug did not come. They said backordered and then went dark. I really wish they would make this right - send the rug or refund. Cant reach anyone though!

There's always something new and the ordering process is easy

Very easy to find what I was looking for. Great selection of product and even better prices.

Very easy to use

Easy navigation through website. Great discounts and variety.

The Customer service is over and above with a fast response and assistance. The feature that is so incredibly helpful is being able to photograph the room and see the rug in it. It sealed the deal for me. Ordering was simple and I’m excited to receive my new rugs! Thank you, Rugs.com.

The choices are amazing. Site has every style you can imagine. Plus every size. Fabulous site!!

We have ordered several rugs and each one has been great! We did have to return a rug once because the color wasn’t right for us and it couldn’t have been easier. We would absolutely recommend buying your rugs from here!!

Lightweight easy to clean and beautiful

This is very user friendly shopping.
I liked that I could take pictures of my space and see how the rugs looked there before making my decision.
Checkout was quick and easy.

I like the reviews and the colors schemes. The prices are reasonable and the easy way to shop.

Quick delivery, perfect rugs

Quick delivery, great quality. Looks awesome

Lots of selection and styles

Great shopping experience. Had to narrow down my choices. Cant wait to get my rug.

Purchased 2 rugs for a little over $300. Chose expedited shipping. Paid for it. They shipped it normal delivery and decided to then lie to me in an email telling me I didn't pay for it and my shipping was free when it's literally on my invoice! They also didn't refund the shipping cost. Now they have told me that my exact same rugs ship from 2 different locations and will be here at different days. Terrible logistics and customer service.

Had a coupon code for 20% off and there is no place to input it. Could have saved about good amount of money. Will probably cancel order until they get there webpage fixed.