Rugby Now Reviews 19

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Their customer service is by far the…

Their customer service is by far the best I’ve experienced with any business. Fast replies, they know who you are when you call so you don’t have to have a lengthy call to verify who you are, and they work diligently to fix any errors even my own error I made while ordering

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great communication and fast shipment

Great communication and fast shipment. With all the different brands and models available to choose from I couldn’t decide which pair of rugby cleats would provide a snug fit with tough durability. I asked a question directly on their WhatsApp, they got back to me shortly after with great recommendations. Very happy with Rugbynow

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Top service

Top service. Fast turnaround, great communication, and really affordable. Quality was excellent and I’ll 100% be using Rugby Now again.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Compnay!!

The quality of the merchandise is very good and at a good price. I received my item in a fast and timely mannor. When I contacted customer support the communication was excellent.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Rugby Now has EVERYTHING

Rugby Now has an impressive selection of everything a rugger may need! They’ve always delivered fast and reliable service, and usually have some great and affordable deals on gear and equipment! Definitely the one stop shop for all your rugby needs!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Oh my gosh I love this!

Oh my gosh I love this! It's so hard to get authentic rugby equipment and team merchandise, but Rugby Now had everything I wanted and more! When I asked about confirming sizes they helped me through all my questions and made everything super easy. I've recommended Rugby Now to all my teammates and everyone is thrilled with their quality and assistance with any and all questions :) I'll be a customer for life!

6 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look