Ruffled Raps Reviews 

68
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

100% recommend Ruffledraps!!! I am extremely impressed with the quality of all the products I received and are definitely planning on ordering again soon. The service I also received was second to non... See more

Company replied

Rated 5 out of 5 stars

Thanks - great service and timely arrival of product. Plus updates for me to track my purchase. Certainly professional and will recommend =- Mandy

Company replied

Rated 3 out of 5 stars

I became concerned that I had'nt received confirmation of my order after two days. I intiated contact with the company and I was offered a refund or I could continue with the order. I chose to conti... See more

Rated 5 out of 5 stars

Absolutely INCREDIBLE clothing that arrived super quickly and in great condition. Beautiful and unique styled clothes I will treasure for a long time!

Company replied

Company details

  1. Women's Clothing Store

Written by the company

Fastest growing new boutique sourcing original timeless pieces from around the globe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

68 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(68)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I became concerned that I had'nt…

I became concerned that I had'nt received confirmation of my order after two days. I intiated contact with the company and I was offered a refund or I could continue with the order.
I chose to continue with the order after discussing my concerns.
The order arrived approximately 10 days later exactly as described. I'm happy with the order.

26 October 2022
Rated 5 out of 5 stars

Was great quality was very late not at…

Was great quality was very late not at companies fault at and she was such a great help

1 November 2022
Ruffled Raps logo

Reply from Ruffled Raps

Thank you so much for your review and understanding. Were sorry your package took so long in transit but so pleased we were able to resolve it so quickly with the shipping company. Hope you have hours of fun with the truck!

Rated 1 out of 5 stars

Item never arrived

Item never arrived, missed the event it was meant for, no communication when we have tried to reach out, very disappointing!!

8 February 2022
Rated 1 out of 5 stars

Scam - don’t order from them.

Scam. Ordered weeks ago and auspost say they haven’t even received anything. Contacted for a refund and gotten not response. Will be disputing with PayPal and getting my money back.

7 February 2022
Unprompted review
Rated 1 out of 5 stars

Beware and DO NOT ORDER

Enjoy your customers money while you can hopefully you haven't spent it as you will be forced to pay it back very soon. I hope you are never aloud to run another business as clearly you are incompetent of handling money. No ethical business values whatsoever, all these poor people work hard for their money and chose to spend on your website. Scum

5 February 2022
Unprompted review
Rated 1 out of 5 stars

I cannot believe the audacity of being…

I cannot believe the audacity of being sent a review request from you. If I could score you a zero I would. I can't review the product as I haven't received it and no communication of my order status. Replied to my first emails before I purchased with questions about the product etc immediately, so I ordered. Money taken the next day with a confirmation of order. Then....NOTHING. Numerous emails and messages plus an attempt to call later, still nothing. It's obvious after reading other recent reviews, that she is scamming people. DO NOT BUY FROM THIS WOMAN. Will be contacting consumer affairs. Looked so
legit, lesson learned... REFUND MY MONEY

5 February 2022
Rated 1 out of 5 stars

SCAM - SAVE YOUR MONEY

SCAM. Please save your money do not buy from this person. You will not receive any items and will be blocked. Order never received and they are not responding to any of my messages.

5 February 2022
Unprompted review
Rated 1 out of 5 stars

Ordered 2 weeks ago and still no…

Ordered 2 weeks ago and still no shipping notification. Contacted on all forms of social media with no reply or help whatsoever. It was a dress for my mother for my wedding. So dissapointed. I want a refund.

4 February 2022
Unprompted review
Rated 1 out of 5 stars

Very bad service😡😡😡

Very bad service I purchased dress 2weeks ago
After two weeks saying dress out of stock never purchased anything from them 😡😡😡😡

25 January 2022
Ruffled Raps logo

Reply from Ruffled Raps

Hi Sam,

You places your order on the 18th of January which was exactly 7 days ago.

3 days later on the 21st of January we told you we were out of stock of the green dress and you were happy to exchange to the black. It was sent out that day express post, 3 days after you ordered with your tracking number sent to you.

I understand you are upset that you had to change colours, but please keep your review factual.

Rated 1 out of 5 stars

Terrible quality and customer service

I ordered more than half a dozen dresses because they looked beautiful and I thought the company wanted to provide great quality. I received several parcels from what looked like China, with clothes which didn't fit and were made from the cheapest polyester material, that I would never consider wearing. When I contacted the owner she told me that there was no return policy, even though every other online store I have ever purchased from has one, especially as you can't try the clothes on. I also felt that she was curt, rude and not interested in helping me. I explained that this was not the way to treat your customers and was told that she was not going to be bullied in trying to help me come to some resolution that could work for us both. I would never consider purchasing from her again, especially as the quality of what I have received is truly terrible.

21 December 2021

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