Ordered three large dog bed covers which arrived quickly (two days!) and look great! Dogs happily jumped into their nice clean new towelling bed sheets 😂 they look good quality and easy to put on an... See more
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I brought the Burnham Bolster Towelling Bed Cover to keep my dog snuggly in the colder months and make it easier to clean. I can honestly say my dog seems very comfortable and loves going in his bed.... See more
We ordered the drying coat and went to collect at the DPD collection centre. The QR code didn't work or the collection code. We found DPD most unhelpful and we were told that the parcel was being retu... See more
Bought a cooling coat for our Hungarian Pumi and it has proved to be the most excellent purchase. Very well made in a super material. Our dog gets really hot in the sun and the cooling coat has made... See more
Company details
Written by the company
At Ruff and Tumble we are proud to be the market leaders in Dog Drying Coats. Our high-quality, super-absorbent, double thickness soft cotton towelling drying rugs, with their unique, practical yet stylish design, is what sets us apart from other brands. Everything we make at Ruff and Tumble is designed with dogs and their owners in mind. Our Dog Drying Robes, Mitts, Bed Covers and Sofa Throws are the ultimate solution for managing wet dogs. Designed with care, and made from top quality cotton towelling, the Ruff and Tumble range is simply essential for dog owners everywhere.
Contact info
Unit 4 Oakham Enterprise Park, Ashwell Road, LE15 7TU, Oakham, United Kingdom
- 0333 207 9960
- info@ruffandtumbledogcoats.com
- ruffandtumbledogcoats.com
4.8
Excellent
2K reviews
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Very fast and efficient service.
25 April 2025
Excellent Customer service from Ruff &…
Excellent Customer service from Ruff & Tumble.
The courier delivered to the wrong address and were no help in sorting out the problem.
I emailed R & T, who then sent my order out again by a different courier. It then arrived the next day.
I was impressed!
25 April 2025
Order handled quickly and was as…
Order handled quickly and was as expected. Their communication was excellent also.
6 May 2025
I still haven’t received the dog leash
I still haven’t received the dog leash. It was ordered a week ago.
6 May 2025
Reply from Ruff and Tumble
Hi Rosie,
I'm so sorry to hear that your original parcel is yet to arrive.
I believe you have been speaking with our customer services team this week regarding your lead not arriving. As discussed, we can see that there has been an issue with your parcel tracking with Evri and as a result we will be sending another lead out to you ASAP using an alternate courier. Our customer service team have popped an email across to you advising of the above, and you should also receive an update via email once your new order has been dispatched, along with a revised tracking number.
Thank you for your patience whilst we aim to get this rectified for you. In the meantime, if you do have any further concerns please do not hesitate to get back in touch with the team and we would be happy to assist.
Kind Regards, R&T.
Excellent products and great service
Excellent products and great service. Good quality items. Very helpful
6 May 2025
Beautiful collar.
Brilliant,efficient service,and the Morston collar is beyond beautiful,the leather is top quality,so supple.Fits to perfection and Mabel my BT is very happy modelling it.
2 May 2025
Brilliant good quality items
Brilliant good quality items.
The dog bed covers are extremely good durable material great to be able to whip off and wash anytime.
The cooling coat is a perfect fit for my mixed breed dog. Haven’t used it yet but it’s ready for any hot days we have.
Great products very quick delivery.
2 May 2025
Quick service and responsive to a query
1 May 2025
Cooling Coat :Within 24 hours of ordering it came and…
Within 24 hours of ordering it came and my dog was wearing it 🐶
Highly recommend this great product kept my dog very cool indeed Thank you 👍🏻😊
30 April 2025
Highly recommended 🐾
Lovely website to browse through. Easy to order from. Delivery service was excellent. Quality of item very good. Only issue is getting said coat on my dog who just wants to chew it and play with it (not happening!!).
28 April 2025
Great products excellent quality and…
Great products excellent quality and any query dealt with quickly, efficiently by very pleasant people. Happy to recommend this company and its products 100%
29 April 2025
A very plump and comfy bed for our Cocker Spaniel
A very plump and comfy bed and our dog feels very happy. Better for those dogs who like to curl up and snuggle down rather than stretch out and length. We have a cocker spaniel who is in the Medium bed and it is just right for her. I love the towelling cover too.. it seems very good quality and can be thrown in the wash so easily, hooray!
28 April 2025
Fantastic product and customer service
Fantastic product and customer service. Pleasure doing business with you, and my doggies are grateful for their high quality cooling coats.
28 April 2025
No issues well made to custom size well…
No issues well made to custom size well packaged great item
28 April 2025
I found the product excellent quality…
I found the product excellent quality and looks good,also your customer service is very good in answering feedback
28 April 2025
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