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Rue Pinard BV Reviews 10

TrustScore 3.5 out of 5

3.3

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Company details

  1. Wine Wholesaler and Importer

Written by the company

Rue Pinard provides direct access to an exclusive international market of over 30,000 active listings, representing a combined trading value in excess of €100 million. We do not operate as a traditional retailer. We act as a specialised trading counterparty and are a member of the London Vintners Exchange (Liv-ex). We connect the global secondary market with the serious collector. In each transaction, we act as principal, acquiring every bottle in our own name and at our own risk. Upon confirmation of your order, the wine is immediately and irrevocably allocated to you. You acquire a physical asset that becomes your legal property without delay. Our operating model has established us as a trusted partner to leading hospitality institutions, private collectors and strategic capital holders. We maintain uncompromising standards regarding provenance and condition. Each bottle moves through a secured logistics chain, originating from specialist bonded warehouses in Bordeaux and London and, where required, routed via our Brussels depot prior to final delivery. Fine wine and rare spirits require patience. We prioritise controlled transport and verified authenticity over accelerated handling. While estimated delivery times are communicated with clarity, international logistics may be influenced by seasonal flows or customs procedures. With Rue Pinard, passion for exceptional bottles is aligned with structural certainty. We operate in full compliance with European distance-selling legislation, and your statutory rights of cancellation and return are fully respected. What you acquire is not merely a bottle, but a verified asset managed within a disciplined and professional supply framework.

Worldwide Insurance & Consumer Protection

Buy with confidence worldwide

Buy with confidence worldwide
At Rue Pinard, every order is protected through comprehensive consumer protection standards and fully insured worldwide shipping. All shipments are professionally packed, fully insured, and delivered with tracking and signature confirmation for maximum security. We provide additional protection for rare and valuable wines and spirits, ensuring a safe and reliable buying experience for customers across Europe and around the world. In the unlikely event of damage or loss during transport, our team will work quickly to provide an appropriate solution. Transparency, reliability, and personal service are at the core of every order we ship internationally.

Contact info

3.3

Average

TrustScore 3.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars
Rue Pinard BV logo

Reply from Rue Pinard BV

Dear Mrs. Greif,

Thank you for your feedback.

I am sorry that the delivery timeframe did not meet your expectations. The estimated delivery period was stated on the product page at the time of purchase, and on our order confirmation; however, I understand that this was not aligned with your expectations.

Although the order was already being processed, I nevertheless agreed to cancel the order and issued a full refund to resolve the matter promptly and amicably.

At Rue Pinard, we strive to provide clear product information and responsive customer service, and we regret that your experience did not meet your expectations.

Kind regards,

Bart Laming
Rue Pinard BV
[www.ruepinard.com](http://www.ruepinard.com)

Rated 5 out of 5 stars

Thank

My first order. When I had a problem Bart Laming was very helpful. Thank you Bart.

5 June 2026
Rue Pinard BV logo

Reply from Rue Pinard BV

Dear József, Thak you very much for your kind words, Bart

Rated 5 out of 5 stars

Great variety of wines

Great variety of wines, best prices,,hope you stay on the market as long as possible 👍😊

4 June 2026
Rue Pinard BV logo

Reply from Rue Pinard BV

Dear Vyacheslav,

Thank you for your kind words and support. We are delighted to hear that you appreciated our selection and pricing.

It was a pleasure delivering your order to Monaco, and we look forward to helping you discover even more rare wines, spirits, and collector bottles from our ever-growing portfolio. Our goal is to remain a trusted source for enthusiasts and collectors around the world for many years to come.

Thank you for choosing Rue Pinard.

Rated 5 out of 5 stars

What made my experience great with this…

What made my experience great with this firm is their outstanding customer service and their uncanny ability to respond to my needs in all things fine and rare wines;they make our interactions seamless and friendly and very reliable

22 October 2025
Unprompted review
Rue Pinard BV logo

Reply from Rue Pinard BV

Dear Zuhayr,

Thank you for your generous review and for taking the time to share your experience.

We truly appreciate your recognition of our customer service and responsiveness. Fine and rare wines require precision, clarity, and reliability at every step, and it is our priority to make each interaction seamless and efficient.

We value your trust and look forward to continuing to support you with the same level of care and execution.

Kind regards,
Bart Laming

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